One-Stop Telephone Call Answering Services 24/7 Live Phone Answering Services US & UK

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CIS - 100% EOU and STPI unit

CIS: Shifting boundaries of excellence.
Now, as 100% Export Oriented STPI Unit. We are an established Contact Center, with best facilities and Infrastructure to support your business 24 X 7 continuously. 

 

To Serve you the best, which you always deserved!

 
 
 
 

Phone Answering Services

79% of callers hang up on hearing voicemail. Of these, 90% callers are interested new customers (returning customers are much talkative on voicemail, as they already dealing with you).

Compared to voicemail, more than 200% callers leave messages with our Personal Live Telephone Answering Service!

An Outstanding Telephone Answering Service Solution

Aim of CIS - A 100% EOU (export oriented unit) an STPI unitis to provide the best in class telephone answering services. We have integrated latest technology with industry standard customer service to give you an leading worldwide phone answering service solutions. Best of it, we will working always with you to have telephone answering services customized to fit in your business needs.

24 x 7 Telephone Answering Service. Please select the desired Call Centre location:

A Phone Answering Service with the Highest Level of User Satisfaction:
  1. CIS's telephone answering service solutions, provides: outsourced offshore message taking, service dispatching, order accepting, reservation services and HIPAA compliant medical answering services.
  2. Our live telephone answering service Agents have over a decade of industry experience.
  3. We provide customer communications with dedication towards quality assurance.
  4. Agents of our telephone answering service answer your calls according to your specifications, get your clients' needs and details and deliver the message to you quickly.
  5. We realize that your calls are vital to the success of your business, and for us as well.
  6. Agents professionally receives your clients as our own.
  7. At CIS, our live telephone answering service employees are the front desk of your business.

These are the reasons why CIS is a recognized leading help-desk service provider.

  1. Technology: All of CIS's Help-Desk services are Lead-tech, robust and flexible - which means you never have to worry about the every changing technical demands.
  2. Quality: Don't miss next customer call because your lines are too busy or your offices are not in same time zone. Turn to the experts at CIS's help-Desk services to provide your organization with the best in class phone answering services.

How It Works: 3 simple steps to have your calls answered by a live Agent.

  1. Send us Free Quote or Call us.
  2. Instruct us on how to handle your calls.
  3. Choose a tariff and method of payment. (Credit Card / Debit Card)

 

Our 24 hour services
  • Telephone Answering Service
  • 24x7 Cover
  • Virtual Offic
  • Customer Support
  • Short Term holiday
  • Sick Cover
  • Evenings Cover
  • Weekend Cover
  • Calls for more than 1 company
  • Sending SMS
  • message On-Line
  • Voicemail to Email
  • Voicemail to Text
  • Dictation Services
  • Call Overflow
  • Follow Me
  • Store Locator
  • Fax to Email
  • On-Line Diary Management Service
  • Order Line
  • Order Taking
  • Outbound Calls
  • Telemarketing Calls
  • Toll Free Numbers (US, UK & Other Countries)
  • Local Numbers (US, UK & Other Countries)
  • Medical Transcription
  • Legal Transcription

Get a Free Quote

Get Dedicated Help-Desk or Call Answering service Now!

 
     
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United States:  +1(408) 705-1160
India:  +91(731) 406-1154, 301-3279
Get a Free Quote
Frequently Asked Questions
Que. Why should I choose CIS Phone Answering Service over all the others?
Ans. We provide personal phone answering service. 14 hours live, Monday to Saturday, very human, professional, saying the things to your valuable customers you want to hear.

Que. How do your rates compare with other services?
Ans. We know, we are not cheapest phone answering services. But we never change double leg or in wrong manner. You will be charged only for calls picked by operator, always. You never have to pay for dropped calls, missed calls or double call legs.

Que. How soon can I be up and running with your service?
Ans.
we can start services for you within 48 hours with local/ toll free or both numbers.

Que. How much training does your staff receive?
Ans.
Our highly professional staff receives six full weeks of training before they start answering any call, and there is ongoing training thereafter.

Que. How much training does your staff receive for my service?
Ans.
Our staff will take 12-24 hours to get familiar with your need, script, customer greeting and other info. It will be done within/ after when you will be waiting for service setup.

Que. Do you have any quality control mechanism?
Ans.
Yes, we follow ISO 9000:2001, six-sigma as quality control measures.

Que. will I receive any call details log with my bill?
Ans.
Yes, apart from immediate email/ sms message for each call we will receive for you, you will get details call records as monthly attachment.