24 Dec

Introduction CRM is business strategy that goes beyond increasing transaction volume. Its objectives are to increase profitability, revenue and customer satisfaction. To achieve CRM, a company wide set of tools, technologies and procedure promote the relationship with the customer...

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30 Oct

If you consider the employees your main asset, you can't afford to miss out this strategy. You took great pains to make your business strategy. You created a strategic vision. But there are other business plans often missed by many of us: a human resources (HR) plan.

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