Trusted by Global Leaders to Drive Their Digital Transformation
Stop Gambling with Your Digital Future
The failure rate for large-scale digital transformations is alarmingly high, often exceeding 70%.
These are not just IT projects; they are multi-year, multi-million dollar strategic imperatives.
Without robust governance and a world-class PMO, you're navigating this high-stakes environment
blind. At CIS, we provide the strategic oversight, AI-powered intelligence, and disciplined
execution needed to turn your transformation vision into a predictable reality, ensuring every
initiative delivers measurable business value.
Why CIS for Enterprise IT Governance & PMO?
We're not just consultants who leave you with a binder of recommendations. We are hands-on
practitioners who build, operate, and transfer sustainable governance capabilities.
AI-Powered PMO
Leverage predictive analytics for risk mitigation, AI-driven resource allocation, and
intelligent portfolio balancing to make smarter decisions, faster.
Practitioner-Led Expertise
Our teams consist of senior-level program managers and governance experts with decades of
experience, not junior analysts learning on your dime.
Value-Driven Frameworks
We implement lean, agile governance models (based on COBIT, ITIL, SAFe) that accelerate value
delivery, not create bureaucratic bottlenecks.
ROI-Focused Governance
Our primary metric is the financial and strategic return of your IT portfolio. We prevent
costly failures and ensure investments align with C-suite goals.
Embedded Compliance
We build regulatory and security controls (SOX, HIPAA, GDPR) directly into your project
lifecycle, automating evidence collection and reducing audit fatigue.
C-Suite Visibility
Gain a single source of truth with real-time, consolidated dashboards that provide clear
visibility into the health and performance of your entire portfolio.
20+ Years of Experience
Since 2003, we've guided hundreds of enterprises through complex transformations, building a
library of best practices and proven accelerators.
Global Delivery Model
Our blend of onshore, nearshore, and offshore experts provides the scale, flexibility, and
cost-efficiency required for large enterprise programs.
Verifiable Process Maturity
With CMMI Level 5, SOC 2, and ISO 27001 certifications, we operate with the highest standards
of quality, security, and process discipline.
Our Comprehensive IT Governance & PMO Services
We offer an end-to-end suite of services to establish and mature your governance capabilities,
ensuring your transformation programs are set up for success from day one.
IT Governance Framework Design & Implementation
We design and implement robust, yet pragmatic, IT governance frameworks based on industry
standards like COBIT and ITIL. This establishes clear decision-making authority, roles, and
responsibilities, ensuring IT activities are aligned with enterprise strategy.
Align IT investments directly with strategic business objectives.
Standardize processes to improve efficiency and reduce operational risk.
Establish clear accountability for IT decisions and outcomes.
Enterprise PMO (ePMO) Setup & Optimization
We help you establish a strategic Enterprise Program Management Office (ePMO) or optimize
your existing one. The ePMO acts as the central hub for portfolio oversight, standards, and
reporting, ensuring consistency and quality across all projects.
Create a single source of truth for all project and program data.
Implement standardized methodologies, tools, and templates.
Improve project success rates through consistent oversight and support.
AI-Enabled Portfolio Management
Go beyond static spreadsheets. We implement AI-powered tools and processes to dynamically
manage your entire portfolio of projects and programs. This enables scenario planning,
predictive forecasting, and optimized resource allocation based on strategic value.
Prioritize initiatives with the highest potential business impact.
Proactively identify portfolio risks and resource conflicts using predictive analytics.
Maximize the value delivered from your entire IT investment portfolio.
Program & Project Governance
We establish clear governance structures for your most complex programs and projects. This
includes defining stage gates, steering committee charters, issue escalation paths, and
quality assurance checkpoints to keep large-scale initiatives on track.
Ensure major programs have executive oversight and sponsorship.
Mitigate risks before they derail project timelines and budgets.
Maintain quality and adherence to architectural standards throughout the project
lifecycle.
Strategic Roadmap & Initiative Prioritization
We facilitate the development of a multi-year strategic roadmap that translates business
goals into a concrete sequence of IT initiatives. Our structured prioritization process
ensures you're always working on the right things at the right time.
Create a clear, visual link between business strategy and IT execution.
Ensure consensus and buy-in from all key stakeholders.
Enable agile planning that can adapt to changing market conditions.
Resource & Capacity Planning
We implement processes and tools to provide a clear view of resource demand versus capacity
across the enterprise. This allows for effective planning, reduces team burnout, and ensures
critical projects are staffed with the right skills.
Eliminate resource bottlenecks that delay critical projects.
Improve forecasting for future hiring and skill development needs.
Optimize the utilization of your most valuable asset: your people.
Financial & Budget Management (FinOps)
We instill financial discipline into your IT portfolio. This includes establishing processes
for business case development, budget tracking, benefits realization, and applying FinOps
principles to manage cloud spend effectively.
Prevent budget overruns and improve forecast accuracy.
Ensure every project has a clear business case and measurable ROI.
Optimize cloud and operational costs to free up funds for innovation.
Risk & Compliance Management
We integrate risk and compliance management directly into your project delivery lifecycle. We
help you identify, assess, and mitigate risks proactively and build automated controls to
ensure adherence to regulatory requirements like SOX, GDPR, and HIPAA.
Reduce the likelihood of costly compliance failures and data breaches.
Provide a clear, auditable trail of risk management activities.
Build a culture of risk awareness within your technology teams.
Change Management & Communications
Effective governance requires buy-in. We develop and execute structured organizational change
management (OCM) and communication plans to ensure new processes and controls are
understood, adopted, and supported across the enterprise.
Increase adoption rates for new processes and technologies.
Manage stakeholder expectations and reduce resistance to change.
Ensure the benefits of your transformation are clearly communicated and understood.
Agile & DevOps Governance
We help you apply governance principles in a way that enables, rather than hinders, your
Agile and DevOps teams. This involves establishing "guardrails" for security, compliance,
and financial management that allow teams to move fast without breaking things.
Balance agility with the need for enterprise-level control and visibility.
Automate compliance and security checks within your CI/CD pipelines.
Empower teams with autonomy while ensuring alignment with enterprise standards.
Vendor & Contract Management Governance
We establish processes to effectively manage your relationships with technology vendors and
service providers. This includes vendor selection criteria, performance scorecards, and
contract review processes to ensure you're getting the most value from your partners.
Improve vendor performance and accountability.
Mitigate risks associated with third-party dependencies.
Optimize technology spend and negotiate more favorable contracts.
Performance Metrics & KPI Dashboards
We help you define what success looks like and then build the systems to measure it. We
develop custom, role-based dashboards that provide real-time insights into portfolio,
program, and project performance for everyone from the C-suite to the project team.
Make data-driven decisions instead of relying on gut feelings.
Track progress against strategic goals in real-time.
Foster a culture of accountability and continuous improvement.
M&A Technology Integration Governance
Mergers and acquisitions create immense technological complexity. We provide the governance
framework to manage the integration process, from application portfolio rationalization to
infrastructure consolidation, ensuring a smooth transition and rapid value capture.
Accelerate the realization of M&A synergies.
Reduce the risks and costs associated with technology integration.
Create a unified, coherent technology landscape post-merger.
PMO-as-a-Service
Leverage our expert team and proven processes on a flexible, subscription basis. Our
PMO-as-a-Service provides you with the benefits of a mature, world-class PMO without the
overhead of building and maintaining one in-house.
Gain immediate access to senior PMO talent and best practices.
Scale your governance capabilities up or down based on demand.
Focus your internal resources on core business activities.
Governance Maturity Assessment
We conduct a comprehensive assessment of your current IT governance and PMO capabilities,
benchmarking you against industry best practices. The result is a clear, actionable roadmap
for improvement, prioritized by business impact.
Understand your current strengths and weaknesses in IT governance.
Get a prioritized roadmap for targeted improvements.
Build the business case for investing in governance and PMO maturity.
Real-World Results: Our Governance in Action
We don't just talk about theory. We deliver tangible outcomes for complex enterprise challenges.
Financial Services: Unifying a Chaotic Portfolio
Client Overview: A Fortune 500 financial services firm with multiple
lines of business was struggling with a portfolio of over 200 active IT projects.
Initiatives were managed in silos, leading to redundant efforts, resource conflicts, and
a complete lack of visibility for the executive team. Critical transformation programs
were consistently delayed and over budget, threatening the company's competitive
position.
"CIS didn't just give us a new tool; they gave us discipline. For the first time, we
can see our entire IT investment landscape and make strategic trade-offs with
confidence. The AI-powered insights have been a game-changer for our capital
planning process."
Key Challenges:
No central oversight or prioritization of IT investments.
Significant budget overruns averaging 40% per project.
Inability to report on the strategic alignment or ROI of the portfolio.
Constant competition for a limited pool of skilled resources.
Our Solution:
We designed and implemented a central Enterprise PMO (ePMO) to act as the single source
of truth for all IT initiatives. This involved:
Deploying an AI-powered portfolio management tool for real-time visibility and
scenario planning.
Establishing a governance council to review and approve all new projects based on
strategic value.
Implementing a standardized project delivery methodology and reporting framework.
Creating a central resource pool and capacity planning process to resolve conflicts.
Positive Outcomes:
30%Reduction in Project Overhead Costs
95%On-Time Delivery for Strategic Projects
100%Real-Time Portfolio Visibility for C-Suite
Healthcare: Embedding Compliance into Delivery
Client Overview: A rapidly growing healthcare provider network was
developing a new suite of digital patient engagement platforms. They were facing immense
pressure to innovate quickly while ensuring strict adherence to HIPAA and other
healthcare regulations. Their existing project management processes were ad-hoc and
lacked the necessary compliance controls, putting the entire initiative at risk.
"The governance framework from CIS was our key to moving fast without breaking
regulations. Their team understood the nuances of healthcare compliance and built it
into our workflow. We launched our new platform ahead of schedule and passed our
audits with flying colors."
Key Challenges:
High risk of HIPAA violations in the software development lifecycle.
Lack of standardized documentation and auditable evidence for compliance.
Development teams viewed compliance as a roadblock to speed.
No formal process for managing risks related to patient data.
Our Solution:
We designed a lightweight, agile-friendly governance framework with compliance and
security embedded at its core. Our approach included:
Integrating automated security and compliance checks directly into the CI/CD
pipeline.
Establishing a "Compliance-as-Code" practice to create auditable, version-controlled
policies.
Implementing a formal risk management process with a dedicated risk register for
patient data.
Training development teams on secure coding practices and the importance of the new
controls.
Positive Outcomes:
4 MonthsFaster Platform Launch Time
0Findings in Regulatory Audits
50%Reduction in Manual Audit Preparation Time
Manufacturing: Steering a Post-Merger Integration
Client Overview: A global manufacturing giant acquired a major
competitor, resulting in a sprawling and chaotic technology landscape with hundreds of
redundant applications, conflicting IT roadmaps, and disparate project teams. The
executive team needed to quickly realize the promised synergies of the merger but was
paralyzed by the complexity.
"CIS brought order to our post-merger chaos. Their structured governance approach
allowed us to make tough decisions on application rationalization and create a
unified roadmap that everyone could get behind. The $15M in savings was just the
beginning."
Key Challenges:
Massive application portfolio redundancy and high licensing costs.
Conflicting strategic priorities between the two legacy IT organizations.
Lack of a single, unified view of the combined project portfolio.
Significant cultural resistance to change and consolidation.
Our Solution:
We established an Integration Management Office (IMO) to provide the central governance
and decision-making authority for the entire technology integration program. Key
activities included:
Conducting a comprehensive application portfolio analysis to identify
rationalization opportunities.
Facilitating workshops with business and IT leaders to create a single, unified
transformation roadmap.
Implementing a rigorous financial management process to track synergy realization.
Developing and executing a change management plan to align the two cultures.
Positive Outcomes:
$15MIdentified Cost Savings in Year One
40%Reduction in Redundant Applications
1Unified Global IT Strategy Achieved in 6 Months
Our Proven Governance Implementation Framework
We follow a structured, four-phase approach to ensure your governance framework is practical,
adopted, and delivers lasting value.
1
Assess & Align
We start by understanding your business strategy, assessing your current governance maturity,
and aligning with key stakeholders on the desired future state.
2
Design & Build
We design a tailored, lean governance framework, select and configure the right tools, and
define the core processes for portfolio, program, and project management.
3
Implement & Embed
We roll out the new framework through targeted pilots, provide comprehensive training, and
execute a change management plan to drive adoption and ensure buy-in.
4
Operate & Optimize
We help you operate the new governance model, establish KPIs to measure performance, and
create a continuous improvement cycle to ensure the framework evolves with your business.
Expertise Across Your Industry
Our governance frameworks are not one-size-fits-all. We tailor our approach to the unique
regulatory, competitive, and operational challenges of your industry.
Banking, Financial Services & Insurance (BFSI)
Navigate complex regulations like SOX and Dodd-Frank while driving fintech innovation and
core banking modernization.
Healthcare & Life Sciences
Ensure HIPAA compliance and data integrity for digital health platforms, EMR implementations,
and clinical trial systems.
Manufacturing & Supply Chain
Govern complex Industry 4.0 initiatives, smart factory rollouts, and supply chain
digitization programs for maximum efficiency.
Retail & E-commerce
Manage the portfolio of omnichannel experience projects, personalization engine rollouts, and
e-commerce platform migrations.
Energy & Utilities
Oversee grid modernization programs, smart meter deployments, and digital transformation in a
highly regulated environment.
Public Sector & Education
Bring private-sector discipline to large-scale government IT projects and university digital
campus initiatives.
Tools & Technologies We Master
Our experts are proficient in the leading PPM, Agile, and ITSM platforms, ensuring we can
optimize your existing toolchain or help you select the best fit for your needs.
What Our Clients Say
Our success is measured by the success of our clients' transformations.
"CIS transformed our PMO from a simple reporting function into a strategic asset. Their
AI-driven portfolio insights allow us to proactively address risks we never would have seen
coming. It's been a fundamental shift in how we manage IT investment."
"The governance framework they implemented was rigorous but not restrictive. It gave our
agile teams the guardrails they needed to innovate safely and at speed. We've seen a
dramatic improvement in both delivery velocity and quality."
Ryan CaldwellCTO, InsurTech Scale-Up
"As a CIO, the single pane of glass CIS created for our entire project portfolio is
invaluable. I can walk into any board meeting with complete confidence in our numbers and
our delivery forecasts. This level of transparency has built incredible trust."
Preston WadeChief Information Officer, Logistics & Supply Chain
"We engaged CIS for our post-merger technology integration. Their structured IMO approach was
the critical factor in achieving our synergy targets ahead of schedule. They brought clarity
and decisive leadership to a very complex situation."
"The PMO-as-a-Service model was perfect for us. We got world-class governance and program
management expertise immediately, without the long ramp-up time and cost of hiring a
full-time team. It's been a flexible and highly effective partnership."
Nathan CarterHead of IT, Mid-Market Manufacturer
"The maturity assessment was a real eye-opener. CIS provided a clear, actionable roadmap that
showed us exactly where to invest to get the biggest improvements in our project delivery
capabilities. It was the blueprint we needed to get started."
Lauren GentryVP of Strategy & Operations, Healthcare Provider
Frequently Asked Questions
Clear answers to common questions about establishing effective IT Governance.
Enterprise IT Governance is the framework of processes and structures that ensures an
organization's IT investments support its business objectives. It's about making
strategic decisions, ensuring compliance, managing risk, and delivering value. A strong
governance model aligns IT initiatives with business goals, ensuring resources are
allocated effectively to projects that matter most.
Traditional PMOs often focus on tactical execution and reporting, which can be
insufficient for complex digital transformations. Our AI-Enabled ePMO is a strategic
partner. We integrate predictive analytics for risk management, AI for resource
optimization, and provide real-time, C-suite level dashboards for portfolio visibility.
We elevate your PMO from a cost center to a strategic value-delivery engine.
Our philosophy is 'just enough' governance. We design lean, agile frameworks tailored to
your organization's culture and maturity. The goal is to enable, not restrict. We focus
on automating controls, streamlining decision-making, and removing bottlenecks to
accelerate value delivery, not slow it down with unnecessary red tape.
While ROI varies, clients typically see significant returns through the prevention of
costly project failures, reduction in budget overruns (often 20-30%), improved resource
utilization, and faster time-to-market for strategic initiatives. The primary ROI comes
from ensuring that every dollar spent on IT is directly contributing to a strategic
business outcome, eliminating wasted effort on misaligned projects.
We take a phased approach. A foundational ePMO with core governance processes can be
established in as little as 8-12 weeks, providing immediate visibility and control. We
then iteratively build on this foundation, introducing more advanced capabilities like
AI-powered analytics and resource forecasting over subsequent phases, ensuring a smooth
adoption and continuous improvement.
Absolutely. Our approach is tool-agnostic. We are experts at integrating with and
optimizing your existing technology stack, whether it's Jira, ServiceNow, Microsoft
Project, Planview, or others. We build our governance frameworks and data analytics
layers on top of your current tools to maximize your existing investments and provide a
single source of truth for your portfolio.
Ready to De-Risk Your Digital Transformation?
Let's talk about how our Enterprise IT Governance and PMO services can bring predictability,
visibility, and strategic alignment to your most critical initiatives. Schedule a free,
no-obligation consultation with our governance experts today.
