AI Agents & Enterprise Automation: Your Autonomous Workforce
Stop firefighting, start innovating.
We build autonomous AI agents that handle the repetitive, complex tasks across your enterprise
systems, freeing your team for high-value work.
Is Your Team Trapped in Repetitive Work?
In today's hyper-competitive landscape, the difference between market leaders and followers is operational efficiency. Yet, many businesses find their most valuable asset, their people, bogged down by manual data entry, cross-platform reconciliations, and routine report generation. This digital friction doesn't just slow you down; it stifles innovation and burns out your best talent. Imagine an enterprise where your systems communicate flawlessly, where tasks execute themselves, and your team focuses exclusively on strategic growth. This isn't a future concept; it's the reality of AI-driven automation, and it's accessible now. Let's stop the operational drag and build your autonomous enterprise.
Why CIS for Enterprise Automation?
We don't just implement tools; we build intelligent, autonomous systems that become a core part of your operational fabric. Our approach is rooted in deep enterprise experience, AI expertise, and a relentless focus on tangible business outcomes.
Deep Process Intelligence
Before we automate, we analyze. We use AI-powered process mining to uncover the hidden inefficiencies and bottlenecks in your current workflows. This data-driven approach ensures we automate the right tasks for maximum impact, not just the obvious ones.
Vendor-Agnostic Integration
Your enterprise runs on a mix of platforms: SAP, Salesforce, Oracle, custom legacy systems, and more. Our AI agents are designed for true interoperability, acting as a universal translator to seamlessly connect disparate systems without costly, complex API overhauls.
Enterprise-Grade Security & Governance
Automation at scale demands unwavering security. Our solutions are built on a foundation of Zero Trust principles and adhere to strict governance frameworks like SOC 2 and ISO 27001. We ensure every automated action is logged, auditable, and compliant.
Human-in-the-Loop Control
Full automation doesn't mean a loss of control. We design "human-in-the-loop" workflows where AI agents handle 95% of the task but flag exceptions or critical decisions for human approval. This perfect blend of machine speed and human judgment minimizes risk.
Scalable & Resilient Architecture
We build our automation solutions on cloud-native, microservices-based architectures. This means your AI workforce can scale elastically with demand, from automating a single department to running thousands of concurrent processes across the globe without fail.
Focus on Strategic Outcomes
Our goal isn't just to automate tasks; it's to achieve your strategic objectives. Whether it's reducing order processing time by 80%, closing financial books 50% faster, or tripling the capacity of your support team, we measure success by your business metrics.
20+ Years of Enterprise DNA
Since 2003, we've been in the trenches with enterprises, modernizing legacy systems and solving complex integration challenges. We understand the realities of enterprise IT and bring that deep experience to every AI automation project.
Generative AI-Powered Agents
We go beyond simple RPA. Our agents leverage Generative AI to understand unstructured data (like emails and documents), generate human-like summaries, and make context-aware decisions, tackling a whole new class of complex cognitive tasks.
Transparent Partnership Model
We provide complete visibility into your automation's performance through real-time dashboards. With our flexible engagement models, including a 2-week paid trial and free replacement of non-performing resources, we are fully invested in your success.
Our AI Agent & Enterprise Automation Services
We offer a comprehensive suite of services to design, build, and manage an autonomous digital workforce that integrates seamlessly with your existing enterprise landscape. Our goal is to move you from manual processes to intelligent, self-driving operations.
Autonomous ERP Agents
Deploy AI agents that live within your ERP (SAP, Oracle, NetSuite) to automate core business processes from order-to-cash to procure-to-pay.
- Automate sales order creation from emails and PDFs, eliminating manual entry.
- Perform automated three-way matching for invoices, purchase orders, and goods receipts.
- Generate and distribute financial reports and month-end closing summaries automatically.
Intelligent CRM Agents
Enhance your CRM (Salesforce, Dynamics 365) with agents that manage data, score leads, and empower your sales and service teams.
- Automatically enrich new leads with data from external sources like LinkedIn and company databases.
- Analyze customer communication to predict churn risk and create an alert for the account manager.
- Log all sales activities from calendars and email into the correct opportunity record.
Cognitive Support Desk Agents
Transform your IT and customer support with agents that resolve issues, manage tickets, and provide 24/7 assistance.
- Provide instant, AI-powered answers to common customer queries, deflecting Level 1 tickets.
- Automate user provisioning, password resets, and access requests across multiple systems.
- Triage and route complex tickets to the correct specialist with a full summary of the issue.
Finance & Accounting (F&A) Automation
Streamline your financial operations with agents dedicated to accuracy, compliance, and speed in your accounting processes.
- Automate the entire accounts payable process, from invoice ingestion using IDP to payment approval workflows.
- Perform automated bank statement and inter-company account reconciliations daily.
- Manage expense report processing by automatically checking receipts against company policy.
Intelligent Document Processing (IDP)
Build agents that can read, understand, and extract data from any document, structured or unstructured, and input it into your systems.
- Extract line-item details from complex, multi-page invoices and contracts.
- Process and digitize KYC documents, insurance claims, and legal agreements.
- Automate data migration from legacy PDF archives into modern cloud databases.
HR & Onboarding Agents
Automate the entire employee lifecycle, from recruitment to offboarding, creating a seamless experience for your HR team and employees.
- Screen resumes, schedule interviews, and send automated follow-ups to candidates.
- Trigger a complete onboarding workflow: create accounts, order hardware, and assign training.
- Manage benefits administration and answer employee payroll queries via an AI chatbot.
Supply Chain & Logistics Agents
Optimize your supply chain with agents that track shipments, manage inventory, and communicate with partners in real-time.
- Proactively track shipments and automatically notify customers of delays.
- Monitor inventory levels and automatically generate purchase orders when stock is low.
- Automate customs documentation and compliance checks for international shipping.
IT Operations (AIOps) Agents
Enhance your IT infrastructure management with agents that monitor systems, predict failures, and perform automated remediation.
- Analyze system logs to predict potential outages and create a high-priority incident ticket.
- Automate server patching, software updates, and security compliance checks.
- Manage cloud costs by identifying and shutting down unused resources automatically.
Compliance & Reporting Agents
Ensure regulatory adherence with agents that continuously monitor transactions, gather data, and prepare audit-ready reports.
- Automatically generate reports for GDPR, SOX, or HIPAA compliance by pulling data from multiple systems.
- Monitor user access logs for suspicious activity and flag potential security breaches.
- Automate the evidence-gathering process for internal and external audits.
BI & Analytics Agents
Automate your data pipeline and reporting, ensuring decision-makers always have access to fresh, accurate business intelligence.
- Automate ETL processes to pull data from various sources into your data warehouse.
- Refresh BI dashboards (Tableau, Power BI) and distribute key insights to stakeholders via email or Slack.
- Monitor KPIs and send alerts when metrics fall outside of predefined thresholds.
Agentic Workflow Design & Orchestration
We design and build complex workflows where multiple specialized AI agents collaborate to complete end-to-end business processes.
- Create a "new client onboarding" workflow involving CRM, ERP, and project management agents.
- Orchestrate a supply chain process from supplier PO issuance to customer delivery notification.
- Develop multi-agent systems for complex research and data synthesis tasks.
Custom Generative AI Agent Development
For unique challenges, we build bespoke agents powered by large language models (LLMs) that can reason, create, and interact with your proprietary data.
- Build an agent that drafts legal contract clauses based on your company's playbook.
- Create a marketing agent that generates personalized email campaigns from CRM data.
- Develop a research agent that summarizes scientific papers and identifies key trends.
Automation Strategy & CoE Setup
We help you build a long-term automation strategy and establish an internal Automation Center of Excellence (CoE) to govern and scale your initiatives.
- Develop a strategic roadmap for enterprise-wide automation, prioritizing initiatives by ROI.
- Create governance frameworks, standards, and best practices for your CoE.
- Provide training and support to empower your team to build and manage their own automations.
Legacy System Automation & Modernization
Our agents can interact with legacy systems (mainframes, AS/400, desktop apps) via UI automation, creating a bridge to your modern cloud platforms.
- Extract data from green-screen terminal applications and feed it into a modern analytics platform.
- Automate tasks in old desktop applications that have no APIs, as part of a larger workflow.
- Provide a modern, API-based front-end for your legacy systems, powered by AI agents.
Managed Automation-as-a-Service
We provide a fully managed service to monitor, maintain, and continuously improve your digital workforce, ensuring peak performance and reliability.
- 24/7 monitoring of your AI agents and automated workflows to ensure uptime.
- Proactive maintenance and updates to agents when underlying applications change.
- Continuous optimization to improve agent speed, accuracy, and efficiency over time.
Our Automation Delivery Framework
We follow a proven, four-step methodology to ensure your automation initiatives deliver measurable value quickly and scale effectively across the enterprise.
1. Discover & Strategize
We begin with AI-powered process and task mining to identify high-impact automation opportunities. We work with your stakeholders to build a strategic roadmap and business case, aligning every initiative with your core objectives.
2. Design & Prototype
We map out the "to-be" automated workflow, designing the agent's logic, integrations, and human-in-the-loop checkpoints. We then build a rapid prototype or proof-of-concept to validate the approach and demonstrate value early.
3. Build & Deploy
Our expert developers build the production-ready AI agents using a secure, scalable, and resilient architecture. After rigorous testing in a sandboxed environment, we deploy the agents into your live operations with a carefully managed rollout plan.
4. Monitor & Optimize
Once live, we provide 24/7 monitoring and support. We track agent performance against KPIs, provide real-time analytics dashboards, and continuously identify opportunities to refine and enhance the automation for even greater efficiency.
Technology & Platforms We Master
Our AI agents are built to integrate with the tools you already use. We are experts across the leading automation, AI, and enterprise platforms.
Success in Action: Real-World Automation
See how we've transformed operations and delivered significant ROI for businesses like yours.
Challenge: Manual Order Processing Overload
The client's team spent over 600 hours per month manually keying in data from thousands of weekly invoices into their SAP ERP. This led to frequent data entry errors, delayed supplier payments, and an inability to get a real-time view of liabilities.
Key Challenges:
- High volume of unstructured invoices in multiple formats.
- Significant data entry errors causing payment discrepancies.
- Lack of real-time visibility into the order-to-pay cycle.
- High operational costs and low morale in the AP team.
Our Solution: An Autonomous Accounts Payable Workforce
We deployed a multi-agent solution:
- An Intelligent Document Processing (IDP) Agent ingested all incoming invoices, using AI to extract key data with 99.5% accuracy.
- An ERP Agent took the extracted data and performed an automated three-way match against purchase orders and goods receipts within SAP.
- A Workflow Agent managed the process, flagging any exceptions (e.g., price mismatches) for human review in a dedicated portal.
- A Reporting Agent provided a real-time dashboard of AP performance and cash flow projections.
Challenge: High-Risk Manual Financial Reconciliation
The firm's operations team manually downloaded statements from five different banking portals and compared them line-by-line in Excel against their internal portfolio management system. This process was tedious, susceptible to human error, and created a huge backlog, making timely reporting impossible.
Key Challenges:
- Inability to reconcile accounts daily, increasing financial risk.
- High probability of human error in manual data comparison.
- Massive time sink for skilled financial analysts at month-end.
- Difficulty providing timely, accurate data to auditors.
Our Solution: A 24/7 Reconciliation Agent
We developed a robust AI agent to fully automate the process:
- A Data Aggregation Agent securely logged into each banking portal via API or secure UI automation to download daily transaction statements.
- A Reconciliation Agent ingested the data, normalized it into a standard format, and compared it against the internal system's records, automatically matching over 98% of transactions.
- An Exception Handling Agent isolated any breaks or discrepancies and presented them in a clear, actionable dashboard for the operations team to investigate each morning.
- A Compliance Agent generated an auditable, time-stamped log of every reconciliation activity, creating a permanent record for compliance.
Challenge: Inefficient and Fragmented Patient Onboarding
The onboarding process required staff to manually transcribe information from paper forms into the EMR system, call insurance providers to verify coverage, and send out multiple appointment reminders. This resulted in long wait times for patients and administrative errors that impacted billing.
Key Challenges:
- High administrative burden on clinical staff.
- Data entry errors in the Electronic Medical Record (EMR).
- Delays in verifying patient insurance eligibility.
- High rate of no-shows due to inconsistent reminders.
Our Solution: A Seamless Digital Onboarding Agentic Workflow
We created an orchestrated workflow using several specialized agents:
- A Patient Intake Agent sent a digital form to patients upon booking, and used IDP to automatically extract the data and populate the EMR, ensuring HIPAA compliance.
- An Insurance Verification Agent connected to payer portals via API to instantly verify patient eligibility and co-pay information, flagging any issues for staff.
- A Communication Agent sent automated, personalized appointment reminders via SMS and email, significantly reducing no-show rates.
- An EMR Agent ensured all patient data, consent forms, and insurance details were correctly filed in the patient's electronic record before their visit.
What Our Clients Say
We're proud to be a trusted partner in our clients' transformation journeys. Here's what they have to say about our work.
"The level of process understanding CIS brought to the table was incredible. They didn't just automate our existing workflow; they helped us design a better, more efficient one first. The AI agents are now an indispensable part of our finance team."
"We needed to connect our legacy AS/400 system to our new Salesforce instance without a massive IT project. The AI agent CIS built acts as a perfect bridge, moving data seamlessly between the two. It saved us hundreds of thousands in development costs."
"As a startup, we need to be incredibly efficient. The HR onboarding agent from CIS automates everything from offer letter to first-day setup. It lets our small team provide a world-class experience to new hires without getting buried in admin tasks."
"The security and governance of our automation were non-negotiable. CIS's commitment to building auditable, compliant, and secure agents gave our board the confidence to approve a company-wide automation initiative. Their expertise is top-notch."
"The reporting agent they built for us is brilliant. It pulls data from our CRM, ERP, and marketing platform, then generates and emails a daily flash report to the entire leadership team before 8 AM. It's the first thing I read every morning."
"We started with a 2-week trial to automate a small part of our customer support ticketing. The results were so impressive that we signed a multi-year partnership to build out a full cognitive support desk. The process was transparent and the team was fantastic."
Meet Our Automation Architects
Our team consists of seasoned enterprise architects, AI specialists, and process engineers who combine deep technical expertise with sharp business acumen.
Akeel Q.
Manager, Certified AI & Machine Learning Specialist, expert in designing scalable, multi-agent workflows on cloud platforms.
Manager, Certified Cloud & IoT Solutions Expert, specializes in building intelligent document processing and AIOps solutions.
Divisional Manager, Certified Expert Ethical Hacker, leads our secure automation practice, ensuring all agents meet enterprise-grade security and compliance standards.
Manager, Senior Data Scientist (AI/ML), focuses on developing custom generative AI agents and predictive models for complex decision automation.
Flexible Engagement Models for Your Needs
We offer a range of engagement models designed to provide the right level of support, flexibility, and value for your automation journey.
Dedicated Automation Team (PODs)
Assemble a cross-functional team of automation strategists, developers, and QA engineers who work as a seamless extension of your in-house team. Ideal for long-term, large-scale automation programs.
- Full control over project priorities and backlog.
- Deep integration with your company culture and processes.
- Accumulated domain knowledge for continuous improvement.
Project-Based Engagements
Perfect for specific, well-defined automation projects with clear outcomes, such as automating the accounts payable process or building a custom CRM agent. We deliver the solution for a fixed price and timeline.
- Predictable budget and delivery schedule.
- Clearly defined scope and deliverables.
- Ideal for initial projects or automating single departments.
Managed Automation-as-a-Service
We take full responsibility for building, deploying, and managing your digital workforce. You pay a predictable monthly fee, and we handle all the monitoring, maintenance, and optimization, ensuring your automations run flawlessly 24/7.
- Lower upfront investment and operational overhead.
- Guaranteed performance with service-level agreements (SLAs).
- Access to our expertise for continuous improvement.
Frequently Asked Questions
Have questions? We have answers. Here are some common queries about our AI Agents and Enterprise Automation services.
Traditional RPA focuses on automating simple, repetitive, rules-based tasks by mimicking human clicks on a screen. Our AI Agents go much further. They leverage AI and machine learning to handle more complex, cognitive tasks. This includes understanding unstructured data (like emails and PDFs), making decisions based on context, interacting with systems via APIs for greater stability, and even collaborating with other agents to complete end-to-end processes. Think of it as the difference between a simple macro and an intelligent digital worker.
Security is our highest priority. We employ a multi-layered approach:
1. Least Privilege Access: Each agent is granted the absolute
minimum permissions required to perform its specific task.
2. Secure Credential Management: All system credentials are
encrypted and stored in secure vaults like AWS Secrets Manager or Azure Key Vault.
3. Secure Connections: All communication between agents and your
systems is encrypted via VPNs or other secure channels.
4. Comprehensive Auditing: Every action taken by an agent is
logged, providing a complete, immutable audit trail for compliance and security reviews.
5. Compliance: Our development processes are compliant with SOC 2
and ISO 27001 standards.
The timeline varies depending on the complexity of the process being automated. A simple, single-department automation (e.g., a reporting agent) can often be prototyped in 2-4 weeks and fully deployed in 6-8 weeks. A more complex, multi-system workflow (e.g., end-to-end order-to-cash automation) might take 3-6 months. Our initial 'Discover & Strategize' phase provides a detailed project plan with clear timelines and milestones.
This is a critical part of our design philosophy. We build robust exception handling and "human-in-the-loop" workflows. When an agent encounters a situation it's not trained for or that falls below a certain confidence threshold, it doesn't fail silently. Instead, it escalates the task to a designated human expert. The task is paused and placed in a review queue with all relevant context, allowing your team member to make a quick decision and resume the process. This ensures both high automation rates and 100% accuracy.
ROI comes from multiple areas. The most direct is cost savings from reduced manual labor,
often ranging from 40-75% for the automated process. However, the strategic benefits are
often more significant:
- Increased Speed: Processes that took days can be completed in
minutes, accelerating business cycles.
- Improved Accuracy: Eliminating human data entry can reduce error
rates by over 99%.
- Enhanced Compliance: Automated processes ensure that every step
is followed and documented correctly.
- Employee Productivity: Freeing up your skilled employees to focus
on innovation, strategy, and customer-facing activities drives significant value.
During our initial assessment, we work with you to build a detailed business case
projecting the specific ROI for your organization.
Ready to Build Your Autonomous Enterprise?
Let's talk about your biggest operational bottlenecks. Schedule a free, no-obligation consultation with our automation experts. We'll help you identify the highest-impact opportunities and build a clear roadmap for your automation journey.
Request a Free Consultation