B2B Commerce Platforms That Tame Complexity & Drive Growth
Stop forcing B2C solutions onto B2B problems.
We build robust, AI-enabled e-commerce platforms for manufacturers, distributors, and wholesalers with complex catalogs, multi-tier pricing, and dealer networks.
Your Partner for Complex B2B Digital Commerce
We go beyond simple storefronts to build integrated digital ecosystems that drive efficiency and revenue.
Deep ERP Integration
Your ERP is your business's core. We ensure your commerce platform is a seamless extension of it, not another data silo. We have deep expertise in integrating with SAP, Oracle, Microsoft Dynamics, and other legacy systems for real-time data sync.
Complex Catalog & Pricing
From thousands of SKUs with configurable parts to customer-specific contract pricing and tiered discounts, our custom-built pricing engines handle the logic your business actually uses, eliminating manual workarounds.
Headless & Composable
Future-proof your investment. Our API-first, headless architectures decouple your front-end experience from the back-end logic, allowing you to innovate faster and deliver consistent experiences across web, mobile, and dealer portals.
Multi-Org & User Roles
Empower your clients with self-service. We build sophisticated user permission systems for multi-location businesses, enabling custom catalogs, budgets, and approval workflows for different buyer roles within a single parent account.
Dealer & Distributor Portals
Turn your partners into your best sales channel. We create dedicated portals that give dealers access to real-time inventory, streamlined ordering, marketing assets, and co-branded materials, fostering loyalty and simplifying collaboration.
AI-Powered Experience
Leverage AI to enhance the B2B buying journey. We implement AI-driven product recommendations, intelligent search, and personalized catalogs to help buyers find complex parts faster and increase average order value.
Our B2B Commerce Platform Services
A comprehensive suite of services to design, build, integrate, and scale your digital commerce operations.
Custom B2B Platform Development
For when off-the-shelf solutions won't cut it. We build bespoke B2B e-commerce platforms from the ground up, tailored precisely to your unique workflows, product complexities, and sales processes.
- Proprietary business logic and workflow automation.
- Optimized for specific industry compliance and standards.
- Unmatched scalability and performance for high-volume transactions.
Magento / Adobe Commerce for B2B
Leverage the world's most powerful open-source commerce platform, customized for B2B. We are experts in implementing and extending Magento's B2B suite to its full potential.
- Implementation of company accounts, shared catalogs, and quote engines.
- Custom module development for unique features.
- Performance tuning and security hardening for enterprise needs.
BigCommerce B2B Edition
Combine the ease of SaaS with powerful B2B functionality. We configure and customize BigCommerce B2B Edition to get you to market faster without sacrificing core B2B features.
- Rapid setup of price lists, customer groups, and purchase orders.
- API integration with your ERP and CRM systems.
- Theme customization for a branded, professional storefront.
Shopify Plus for B2B
Utilize Shopify's robust infrastructure for wholesale and D2C channels. We help you leverage Shopify Plus's B2B features and build custom apps to fill any functional gaps.
- Configuration of B2B on Shopify for wholesale storefronts.
- Development of custom Shopify apps for complex logic.
- Integration with third-party logistics (3PL) and inventory systems.
Headless Commerce Architecture
Decouple your front-end from your back-end for ultimate flexibility. We design and implement API-first solutions, allowing you to use the best-in-class CMS, PIM, and other systems seamlessly.
- Faster deployment of new customer experiences and touchpoints.
- Improved site performance and developer efficiency.
- Unified commerce logic across web, mobile apps, and IoT devices.
ERP & CRM Integration
Create a single source of truth. We build robust, bi-directional integrations between your commerce platform and systems like SAP, NetSuite, Salesforce, and Dynamics 365.
- Real-time synchronization of customers, orders, and inventory.
- Automated order processing and fulfillment workflows.
- 360-degree customer view for sales and support teams.
PIM & DAM Integration
Centralize and streamline your product information. We connect your e-commerce site to Product Information Management (PIM) and Digital Asset Management (DAM) systems for consistency and efficiency.
- Ensure accurate and rich product data across all channels.
- Simplify the management of large and complex catalogs.
- Accelerate time-to-market for new products.
PunchOut & eProcurement
Connect directly to your largest customers' procurement systems. We implement PunchOut catalogs for platforms like Ariba, Coupa, and Jaggaer, simplifying high-volume enterprise sales.
- Automate the procurement process for enterprise clients.
- Increase customer loyalty and contract compliance.
- Support for cXML and OCI standards.
Dealer & Distributor Portal Development
Build a one-stop-shop for your channel partners. We create secure, intuitive portals that empower dealers with self-service tools for ordering, account management, and accessing resources.
- Role-based access to specific product catalogs and pricing.
- Quick order pads and bulk ordering functionalities.
- Integrated knowledge base and marketing asset library.
B2B Marketplace Development
Create your own industry marketplace. We build multi-vendor platforms that connect buyers and sellers, complete with commission structures, vendor dashboards, and complex fulfillment logic.
- Onboard and manage multiple vendors with ease.
- Advanced search and filtering for large, aggregated catalogs.
- Secure and scalable transaction processing.
Request for Quote (RFQ) & Quoting Engines
Automate your complex quoting process. We build sophisticated RFQ systems that allow customers to submit detailed requests and enable your sales team to generate and manage quotes efficiently.
- Customizable forms for detailed product specifications.
- Workflow for quote approval and negotiation.
- Seamless conversion of approved quotes into orders.
AI-Powered Search & Personalization
Help buyers find the right products, fast. We integrate AI and machine learning to deliver intelligent search, personalized recommendations, and dynamic content based on user roles and buying history.
- Faceted search for navigating complex technical specifications.
- "Customers who bought this also bought" for industrial parts.
- Personalized homepages and catalogs for key accounts.
Proven Success in B2B Commerce Transformation
See how we've helped businesses like yours conquer complexity and accelerate digital growth.
Case Study: Empowering a Global Heavy Equipment Manufacturer
Industry: Industrial Manufacturing
Client Overview: A leading global manufacturer of construction machinery with a network of over 300 independent dealers across North America. Their existing parts ordering system was a cumbersome, outdated portal that required manual order entry by internal staff, leading to delays and errors.
Testimonial: "CIS didn't just build a portal; they re-engineered our entire dealer parts procurement process. Our dealers are more self-sufficient, order accuracy is near-perfect, and our internal team can now focus on strategic support instead of data entry." - Warren Doyle, VP of Aftermarket Sales
Key Challenges:
- Inability for dealers to see real-time inventory levels.
- No self-service order placement or tracking capabilities.
- Complex, dealer-specific pricing and discount structures.
- High volume of phone calls and emails for simple status updates.
Our Solution:
We developed a headless B2B commerce solution using Adobe Commerce, tightly integrated with their existing SAP ERP system. The new dealer portal provided:
- A modern, intuitive interface with powerful schematic-based parts search.
- Real-time inventory visibility across multiple warehouses.
- A self-service dashboard for placing orders, tracking shipments, and managing invoices.
- An automated pricing engine that applied correct dealer-tier discounts instantly.
Case Study: Streamlining a National Electronics Distributor
Industry: Wholesale Distribution
Client Overview: A national distributor of electronic components with a catalog of over 500,000 SKUs and thousands of B2B customers, each with unique pricing contracts. Their legacy website couldn't handle the pricing complexity, forcing sales reps to manually generate all quotes and orders.
Testimonial: "The ability for our customers to log in, see their own pricing, and place orders 24/7 has been a game-changer. The CIS team understood our pricing matrix complexity from day one and built a system that just works." - Jenna Raynor, Director of Operations
Key Challenges:
- Massive catalog with highly technical product data.
- Thousands of unique, customer-specific price lists.
- Inability to handle volume-based discounts automatically.
- Sales team was bottlenecked by manual quoting.
Our Solution:
We implemented a BigCommerce B2B Edition platform, integrated with Akeneo PIM and their custom-built ERP. The solution focused on:
- Leveraging BigCommerce's Price Lists feature to manage thousands of contracts.
- Integrating a powerful third-party search solution (Algolia) for fast, accurate product discovery.
- Building a custom "quick order" form for buyers who know their part numbers.
- Developing an API bridge to sync complex orders and pricing rules with their ERP.
Case Study: Enabling eProcurement for a Medical Supplies Provider
Industry: Healthcare & Life Sciences
Client Overview: A regional provider of medical and surgical supplies serving large hospital networks. Their key customers required the ability to purchase through their eProcurement systems (like Ariba and Coupa), a capability the client's existing e-commerce site lacked, putting major contracts at risk.
Testimonial: "Losing our top hospital accounts was not an option. CIS quickly implemented a PunchOut solution that not only satisfied our existing clients' mandates but has become a major selling point for acquiring new ones. Their technical expertise was flawless." - Carter Fleming, CIO
Key Challenges:
- Risk of losing key accounts due to lack of PunchOut capabilities.
- Manual processing of purchase orders from large clients.
- Inability to support different procurement standards (cXML, OCI).
- Needed a solution that could integrate with their existing ordering system.
Our Solution:
We built a dedicated PunchOut gateway that acted as a middleware between the client's e-commerce platform and their customers' procurement systems. This approach:
- Provided a seamless, secure PunchOut experience for hospital buyers.
- Translated procurement data into standard orders within the client's system.
- Supported both cXML and OCI protocols to onboard a variety of customers.
- Minimized disruption by integrating with their current platform, avoiding a costly replatforming project.
Our Technology Stack & Platform Expertise
We use proven, enterprise-grade technologies to build scalable and secure B2B commerce solutions.
Our Proven Delivery Process
A structured, transparent, and collaborative approach to ensure your project's success from start to finish.
1. Discovery & Strategy
We dive deep into your business processes, technical landscape, and user needs to define a clear roadmap and architecture.
2. UX/UI Design & Prototyping
We design intuitive, user-centric interfaces for your buyers and dealers, creating interactive prototypes for feedback before development begins.
3. Agile Development & Integration
Our teams work in agile sprints, building and integrating the platform. You get regular demos and can provide feedback throughout the process.
4. QA, Launch & Deployment
Rigorous testing ensures a bug-free launch. We manage the entire deployment process to your cloud environment for a smooth transition.
5. Support & Growth
Our partnership doesn't end at launch. We provide ongoing support, maintenance, and strategic guidance to help you scale and evolve your platform.
What Our Clients Say
We build long-term partnerships based on trust, expertise, and measurable results.
CIS is in the top 1% of the agencies we've worked with. Their technical depth in B2B commerce and ERP integration is unmatched. They solved complex challenges that others said were impossible.
The dealer portal they built for us has fundamentally changed our relationship with our partners. It's now a strategic asset, not just an ordering tool. The project was delivered on time and on budget.
We needed to move our complex, multi-brand catalog online. The team at CIS architected a multi-storefront solution on Adobe Commerce that perfectly fit our business structure. Their project management was excellent.
Ready to Transform Your B2B Sales?
Let's talk about how we can build a B2B commerce platform that solves your unique challenges and unlocks new revenue streams. Schedule a free, no-obligation consultation with our B2B commerce experts today.
Get Your Free ConsultationFrequently Asked Questions
The timeline varies significantly based on complexity. A phased MVP (Minimum Viable Product) approach can often be launched in 3-4 months, focusing on core functionalities. A full-scale, enterprise-level implementation with deep ERP integration and multiple custom features can take 6-12 months or more. Our initial discovery phase provides a detailed project roadmap and timeline.
The best platform depends entirely on your specific needs. Magento (Adobe Commerce) is ideal for businesses with deep, unique complexities that require extensive customization. BigCommerce B2B Edition offers a faster time-to-market with strong out-of-the-box B2B features. A custom solution is best when your business model is truly unique and doesn't fit any existing platform's paradigm. We are platform-agnostic and will recommend the solution that provides the best ROI for you.
Yes. We have extensive experience integrating with a wide variety of systems, including homegrown and legacy ERPs. As long as your system can expose data via APIs (even older methods like SOAP or file transfers), we can build the necessary middleware to ensure seamless communication with a modern commerce platform. This is one of our core competencies.
We follow a structured data migration process. This involves data mapping, cleansing, transformation, and validation. We'll migrate your product catalogs, customer data (including company structures and roles), and order history. We perform multiple test migrations in a staging environment to ensure data integrity before the final production migration during launch.
We offer flexible support and maintenance plans to ensure your platform remains secure, performant, and up-to-date. Our services range from 24/7 critical incident response to ongoing feature enhancements and strategic consulting. We view launch as the beginning of our partnership, not the end.
Let's Build Your B2B Commerce Future
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