Modernize Your Grid. Master Your Data. Maximize Your ROI.
We architect and implement intelligent digital solutions for smart grids, renewable energy integration, and operational excellence—turning your legacy infrastructure into a resilient, future-ready asset.
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Navigating the Energy Transition Maze
Aging Infrastructure
Decades-old grids struggle with bidirectional energy flows from renewables, leading to instability and inefficiency. Manual processes and legacy systems can't keep up with modern demands.
Fragmented Data Silos
Critical data from assets, customers, and operations is often trapped in disparate systems. This prevents holistic analysis, hinders predictive maintenance, and slows decision-making.
Evolving Cyber Threats
As utilities become more connected, the attack surface for cyber threats expands. Protecting critical OT and IT infrastructure while ensuring regulatory compliance is a paramount challenge.
Your Strategic Partner for a Digital Future
Deep Domain Expertise
We're not just technologists; we're energy and utility specialists. We understand the physics of the grid, the nuances of regulatory environments like NERC/FERC, and the unique challenges of managing critical infrastructure.
Fortress-Grade Security by Design
With SOC 2 and ISO 27001 certifications, we build security into the core of every solution. We implement Zero Trust architectures and DevSecOps practices to protect your OT/IT environments from day one.
Legacy Modernization Masters
Your legacy SCADA, ERP, or GIS systems aren't roadblocks; they're starting points. We excel at integrating with and modernizing existing infrastructure, creating a unified data fabric without costly, high-risk "rip and replace" projects.
Zero-Disruption Deployments
We understand that the lights must stay on. Our CMMI Level 5 certified processes, combined with digital twin simulations and phased rollouts, ensure your critical operations continue uninterrupted during transformation.
Bankable ROI & Clear Business Cases
We move beyond technical jargon to deliver tangible business outcomes. We partner with you to build a detailed business case, forecasting reductions in O&M costs, improvements in grid reliability (SAIDI/SAIFI), and new revenue from renewables.
AI-Enabled for Future-Readiness
Our solutions are infused with AI and machine learning to deliver predictive, not just reactive, capabilities. From forecasting energy demand to predicting asset failure, we help you get ahead of challenges and capitalize on opportunities.
Our Comprehensive Digital Transformation Services
From grid modernization to customer experience, we offer an end-to-end suite of services to power your digital journey. Our AI-enabled approach ensures every solution is intelligent, secure, and built for scale.
Smart Grid & Advanced Metering Infrastructure (AMI)
We design and deploy the foundational layer of the modern utility. Our solutions provide real-time visibility and control over your grid, enabling automated outage restoration, voltage optimization, and dynamic load balancing.
- Achieve near-real-time grid visibility to proactively manage loads and prevent outages.
- Automate meter reading and billing processes, reducing operational costs and eliminating errors.
- Empower customers with detailed energy usage data to encourage conservation and satisfaction.
Renewable Energy Analytics Platform
Integrate and optimize solar, wind, and battery storage with confidence. We build platforms that forecast renewable generation, analyze grid impact, and ensure seamless integration of distributed energy resources (DERs) while maintaining grid stability.
- Accurately forecast renewable generation to optimize energy dispatch and trading.
- Analyze the impact of DERs on grid stability and power quality in real-time.
- Streamline the interconnection process for new renewable assets, accelerating time-to-revenue.
Predictive Asset Management
Shift from costly, reactive maintenance to an intelligent, predictive model. By analyzing data from sensors, historical records, and external factors, our AI models predict equipment failures before they happen, optimizing maintenance schedules and extending asset life.
- Reduce unplanned downtime and improve grid reliability metrics like SAIDI and SAIFI.
- Lower maintenance costs by up to 30% by focusing resources on at-risk assets.
- Extend the lifespan of critical, high-value assets like transformers and switchgear.
AI-Powered Operations Digitization
Automate and optimize core utility operations, from control room decision-making to back-office processes. We leverage AI agents and intelligent workflow automation to reduce manual effort, improve response times, and ensure consistent, compliant execution.
- Automate routine operational tasks, freeing up skilled operators for high-value work.
- Enhance control room situational awareness with AI-driven insights and recommendations.
- Digitize paper-based workflows for inspections, compliance, and reporting to improve efficiency.
DERMS Implementation & Integration
Effectively manage the complexity of a decentralized grid. Our Distributed Energy Resource Management Systems (DERMS) provide the visibility and control needed to orchestrate thousands of DERs, turning potential grid challenges into valuable, flexible resources.
- Aggregate and control diverse DERs (solar, EV chargers, batteries) for grid services.
- Participate in new energy markets by offering ancillary services like frequency regulation.
- Maintain grid stability and reliability amidst high penetration of variable renewable energy.
Grid Modernization & Automation
Implement advanced distribution management systems (ADMS) and substation automation to create a self-healing, resilient grid. We deploy solutions that automatically detect, isolate, and restore faults, dramatically reducing outage duration and customer impact.
- Significantly improve reliability metrics (SAIDI/SAIFI) with automated fault location and service restoration.
- Optimize voltage and VAR profiles across your network to reduce line losses and improve efficiency.
- Enhance operator effectiveness with a unified, real-time view of the entire distribution network.
Utility Data Analytics & Business Intelligence
Unlock the value hidden in your data. We build centralized data platforms and intuitive BI dashboards that provide actionable insights for every department, from engineering and operations to finance and customer service.
- Gain a 360-degree view of operations by breaking down data silos across the organization.
- Empower business users with self-service analytics to make data-driven decisions.
- Identify trends in energy consumption, asset performance, and customer behavior to drive strategy.
Customer Information & Billing Systems (CIS) Modernization
Transform your customer experience with a modern, flexible CIS platform. We implement and integrate systems that support complex billing, new rate structures (like time-of-use), and seamless omnichannel customer engagement.
- Improve customer satisfaction with accurate, timely billing and personalized communication.
- Quickly launch new products, services, and complex rate designs to meet market demands.
- Reduce call center volume by providing customers with powerful self-service digital tools.
Mobile Field Service Management
Equip your field crews with the digital tools they need to work safely and efficiently. Our mobile solutions provide real-time work order management, asset information, GIS mapping, and automated data capture, eliminating paperwork and improving productivity.
- Increase crew productivity and reduce travel time with optimized scheduling and routing.
- Improve safety and compliance with digital checklists and real-time access to procedures.
- Enhance data accuracy by eliminating manual data entry from the field to the back office.
OT/IT Cybersecurity & Compliance
Protect your critical infrastructure with a converged approach to cybersecurity. We provide solutions for network monitoring, vulnerability management, and incident response that span both your operational technology (OT) and information technology (IT) environments.
- Gain complete visibility into all connected devices across your OT and IT networks.
- Ensure compliance with industry regulations such as NERC CIP and GDPR.
- Rapidly detect and respond to threats with integrated SIEM/SOAR platforms and expert support.
Proven Outcomes in the Real World
Electric Co-op Boosts Reliability with Smart Grid Overhaul
Industry: Electric Utility
Client Overview
A mid-sized electric cooperative in the U.S. Midwest was facing significant challenges with an aging distribution network. They experienced frequent, prolonged outages and lacked the visibility to manage a growing number of residential solar installations, which threatened grid stability.
Key Challenges
- High SAIDI/SAIFI scores due to manual fault detection and restoration processes.
- Inability to monitor or control bidirectional power flow from rooftop solar.
- Lack of data for accurate load forecasting and asset management.
- Growing member dissatisfaction due to poor service reliability.
Our Solution
CIS architected and deployed a comprehensive grid modernization solution. This involved deploying an Advanced Distribution Management System (ADMS) integrated with their existing GIS and a new network of smart meters (AMI).
- Implemented a centralized ADMS for real-time grid visualization and control.
- Developed AI models for predictive load forecasting and outage prediction.
- Integrated AMI data to enable remote service connection/disconnection and outage detection.
- Established a DERMS module to monitor and manage solar installations.
"CIS didn't just sell us software; they delivered reliability. Our members are happier, and our grid is finally ready for the future. Their expertise in both legacy systems and modern AI was the key to our success."
- Michael Brooks, COO, Rural Electric CooperativeEuropean Water Utility Cuts Losses with AI Leak Detection
Industry: Water & Wastewater
Client Overview
A large municipal water utility in Europe was struggling with significant non-revenue water (NRW) losses, estimated at over 25% of their total distribution. Their process for finding leaks in an extensive, aging pipe network was reactive, labor-intensive, and inefficient.
Key Challenges
- High operational costs from water loss and emergency repairs.
- Inaccurate data on the location and severity of underground leaks.
- Inefficient allocation of field crews based on customer complaints rather than data.
- Regulatory pressure to improve water conservation and efficiency.
Our Solution
We implemented an end-to-end IoT and AI solution for proactive leak detection. This included deploying acoustic sensors at strategic points in the water network and building a cloud-based analytics platform to process the data.
- Deployed a network of IoT acoustic sensors to "listen" for leaks 24/7.
- Developed a machine learning algorithm to analyze sound patterns and pinpoint leak locations with high accuracy.
- Created a mobile application for field crews with GIS maps showing prioritized leak locations.
- Integrated the solution with their existing work order management system.
"The AI platform from CIS has transformed our operations. We're now finding leaks before they become major breaks, saving millions of liters of water and significantly reducing our operational expenses. It's a game-changer."
- Eva Warren, Director of Asset Management, City Water AuthorityAustralian Multi-Utility Unifies Customer Experience
Industry: Multi-Utility (Electric, Gas, Water)
Client Overview
An Australian provider of electricity, gas, and water services had grown through acquisitions, resulting in three separate, outdated Customer Information Systems (CIS) and billing platforms. This created a fragmented customer experience and massive operational inefficiencies.
Key Challenges
- Customers receiving multiple bills and needing to contact different call centers.
- Inability to get a single view of the customer across all services.
- High cost of maintaining three separate legacy systems.
- Slow time-to-market for new bundled service offerings.
Our Solution
CIS led a complex digital transformation project to consolidate the three legacy platforms into a single, modern, cloud-native CIS and CRM solution. The project involved massive data migration, systems integration, and business process re-engineering.
- Implemented a unified, multi-service CIS platform on a public cloud.
- Migrated millions of customer records with a 99.9% data accuracy rate.
- Developed a new customer self-service portal and mobile app.
- Integrated the new CIS with field service, asset management, and financial systems.
"This was a monumental undertaking, and CIS was the perfect partner. They managed the complexity flawlessly. We now have a single platform that has streamlined our operations and, most importantly, vastly improved our customer experience."
- Thomas Lamb, CIO, Aus-Wide UtilitiesTechnology & Platforms We Master
Our Proven Path to Digital Transformation
Discover & Strategize
We immerse ourselves in your operations, mapping processes, identifying pain points, and co-creating a strategic roadmap with a clear business case and measurable KPIs.
Architect & Design
Our solution architects design a secure, scalable, and resilient system. We create digital twins and prototypes to validate the design and ensure it integrates seamlessly with your existing environment.
Implement & Integrate
Following agile methodologies and DevSecOps principles, our teams develop, test, and deploy the solution in carefully managed phases to ensure zero disruption to your critical operations.
Optimize & Empower
Post-launch, we provide comprehensive support, monitor performance, and continuously optimize the system. We focus on knowledge transfer to empower your team for long-term success.
What Our Clients Say
CIS's predictive analytics solution for our wind farm has been transformative. We've increased our energy output by 8% and reduced maintenance costs significantly. Their team understands the renewables business inside and out.
The cybersecurity audit and hardening project for our SCADA system was executed flawlessly. CIS identified critical vulnerabilities we weren't aware of and implemented robust protections with zero operational downtime. I sleep better at night.
We needed to migrate our entire data infrastructure to the cloud to support our smart meter rollout. CIS managed the entire process, from strategy to execution. Their cloud and data engineering expertise is top-tier.
Meet Our Energy & Utilities Experts
Frequently Asked Questions
Security is our highest priority. We employ a defense-in-depth strategy, starting with a Zero Trust architecture that assumes no implicit trust. Our approach includes network segmentation to isolate OT from IT systems, continuous monitoring of network traffic for anomalies, robust identity and access management, and regular vulnerability assessments. All our solutions are designed to comply with industry standards like NERC CIP, and our team includes certified cybersecurity experts specializing in OT environments.
Timelines vary based on project complexity, but we follow a phased approach to deliver value quickly. A typical project might start with a 4-6 week discovery and strategy phase. Foundational projects like an AMI rollout or data platform implementation can range from 6 to 18 months. We prioritize creating a detailed roadmap with clear milestones, ensuring you see incremental benefits and ROI throughout the project lifecycle, not just at the end.
Absolutely. Integration with existing systems is a core competency. We have extensive experience working with all major SCADA, GIS, and ERP vendors in the utility space. We use a combination of standard protocols (like IEC 61850, DNP3), custom API development, and enterprise service bus (ESB) platforms to ensure seamless data flow between your legacy systems and our modern solutions, preserving your existing investments while enhancing their capabilities.
We establish a clear ROI framework at the beginning of every engagement. We work with you to define key performance indicators (KPIs) tied directly to business outcomes. These often include operational cost reductions (e.g., reduced truck rolls, lower maintenance spend), reliability improvements (e.g., lower SAIDI/SAIFI scores), efficiency gains (e.g., reduced line losses), and new revenue opportunities (e.g., participation in energy markets). We track these metrics throughout the project to demonstrate tangible value.
Our partnership doesn't end at go-live. We offer flexible, multi-tiered support and managed services plans, including 24x7 monitoring and incident response for critical systems. Our services range from technical support and system maintenance to continuous optimization, where we proactively identify opportunities to enhance performance and extract more value from your digital assets. We also provide comprehensive training and knowledge transfer to empower your internal teams.
Ready to Power the Future?
Let's discuss how our AI-driven digital transformation solutions can enhance your grid's reliability, efficiency, and security. Schedule a complimentary, no-obligation consultation with our utility experts today to map out your modernization journey.
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