Stop fighting your ERP and CRM. Start conversing with it.
We embed secure, custom AI copilots into your core applications to automate workflows and unlock productivity.
Your ERP, CRM, and HCM systems are the backbone of your operations, but they often feel like relics from a past era. Clunky interfaces, complex workflows, and siloed data create friction, slow down your teams, and hide critical insights. You've invested millions in these platforms, yet user adoption is a constant battle, and true ROI remains elusive. It's time to transform these systems from passive databases into proactive, intelligent partners that accelerate your business.
We don't just plug in an AI widget. We architect intelligent solutions that are secure, scalable, and deeply integrated into the fabric of your business operations. With over two decades of enterprise software experience, we bridge the gap between powerful AI and practical business value.
Your data is your most valuable asset. We implement copilots with a "governance-first" mindset, using enterprise-grade LLMs, robust access controls, and data anonymization techniques to ensure your information remains secure and compliant with regulations like GDPR and CCPA. Our SOC 2 and ISO 27001 certifications are your assurance.
A copilot is only as good as its access to data. Our team possesses deep, certified expertise in the API ecosystems of SAP, Salesforce, Oracle, and Microsoft Dynamics. We build seamless, real-time integrations that allow your AI to work with the data it needs without disrupting your existing infrastructure.
We begin with the end in mind: delivering tangible business outcomes. We work with you to identify high-impact use cases, establish clear KPIs—like reduced ticket resolution times or faster sales cycles—and build solutions that deliver a clear, quantifiable return on your investment.
Generic AI yields generic results. We fine-tune large language models (LLMs) on your company's specific data, documents, and processes. This creates a copilot that understands your unique business context, terminology, and customer history, providing far more relevant and accurate assistance.
We are not just developers; we are your strategic partners in AI transformation. From initial strategy and roadmap development to implementation, user training, and ongoing managed support, we provide a complete service to ensure your copilot initiative is a sustained success.
Our CMMI Level 5 appraisal signifies a commitment to the highest standards of process maturity and quality. This disciplined approach minimizes risk, ensures predictability in project delivery, and results in highly reliable and robust enterprise-grade solutions.
The best technology is useless if no one uses it. We design our copilots with a relentless focus on the user experience (UX). By creating intuitive, conversational interfaces that are embedded directly into existing workflows, we drive high adoption rates and maximize the tool's value.
We build on modern, scalable cloud architectures (AWS, Azure, GCP) to ensure your copilot can grow with your business. Our solutions are designed to be adaptable, allowing for the integration of new AI capabilities and data sources as technology evolves.
Since 2003, we've been the trusted technology partner for over 1000 businesses, from startups to Fortune 500 giants. This long history of successful enterprise software development and integration provides the foundation of experience needed to navigate complex AI projects.
We offer a comprehensive suite of services to design, build, integrate, and manage intelligent copilots that are perfectly aligned with your enterprise ecosystem and business goals.
For unique business challenges, we build bespoke AI copilots from the ground up, tailored to your proprietary applications and specific workflows.
Empower your operations, finance, and supply chain teams by embedding an intelligent assistant directly into your ERP system.
Supercharge your sales and service teams by turning your CRM into a proactive revenue-generating engine.
We are experts in extending the native AI capabilities of major enterprise platforms to fit your precise needs.
We go beyond simple Q&A to build truly intelligent, autonomous systems that drive your business forward.
We follow a structured, transparent process to ensure your GenAI Copilot project is delivered on time, within budget, and generates maximum impact.
We immerse ourselves in your business, identifying high-value use cases and mapping your existing workflows. We define clear success metrics and create a phased implementation roadmap that delivers quick wins and long-term value.
Our experts architect the solution, focusing on security and scalability. We build secure API connectors to your enterprise systems and develop the core AI logic, ensuring seamless integration with minimal disruption to your operations.
This is where the magic happens. We fine-tune the AI models with your specific data and conduct rigorous testing with your power users. We refine prompts and responses to ensure the copilot is accurate, helpful, and aligned with your brand voice.
We manage the full deployment process and provide comprehensive training to ensure high user adoption. Our commitment doesn't end at launch; we offer ongoing support and performance monitoring to continuously optimize your AI copilot.
See how we've transformed operations for businesses like yours.
Client: A global automotive parts manufacturer with complex, just-in-time supply chain operations.
Overview: The client's logistics team struggled to get timely information from their heavily customized SAP ERP. Simple queries about shipment status or inventory levels required navigating multiple complex screens, leading to delays and potential stockouts. They needed a way to democratize data access and empower their team to make faster, more informed decisions.
We developed and integrated a secure GenAI copilot directly into their Microsoft Teams environment, connected to their SAP S/4HANA system via secure APIs.
Client: A mid-market SaaS company in the FinTech space.
Overview: The client's sales team was spending nearly a third of their day on administrative tasks within Salesforce: logging calls, updating opportunities, and drafting follow-up emails. This "Salesforce tax" was limiting their time for actual selling and strategic client engagement. They needed to automate administrative work and provide reps with intelligent guidance.
We built a custom copilot embedded within the Salesforce Lightning interface, extending the native capabilities of Einstein Copilot.
Client: A fast-growing online retailer specializing in consumer electronics.
Overview: The client's customer service team was overwhelmed with inquiries about order status, returns, and product specifications. Agents had to switch between their CRM (Zendesk), their e-commerce platform (Shopify), and their shipping provider's portal to answer a single customer question, leading to long wait times and frustrated customers.
We deployed an internal copilot for the service team that integrated Zendesk, Shopify, and UPS APIs into a single conversational interface.
We work with a best-in-class ecosystem of AI models, platforms, and enterprise applications to build powerful and reliable copilot solutions.
"The supply chain copilot CIS built for our SAP system has been a game-changer. What used to take our team 15 minutes of digging through screens now takes a 10-second question in Teams. It's not just an efficiency gain; it's a fundamental shift in how we access and use our own data."
"We were skeptical about AI, especially with our sensitive financial data in Dynamics 365. CIS's focus on security and their transparent process gave us the confidence to move forward. The copilot they delivered has automated our entire month-end reporting process, saving us days of manual work."
"Our sales team lives in Salesforce, but they were drowning in admin work. The custom copilot from CIS automates call logging and drafts follow-ups so well that my team now has an extra day a week to focus on selling. It's the best investment in sales productivity we've ever made."
Security is our top priority. We employ a multi-layered approach: 1) We utilize enterprise-grade AI platforms like Azure OpenAI that guarantee your data is not used for training public models. 2) We implement strict role-based access controls, so the copilot can only access data the user is authorized to see. 3) We can deploy solutions within your own virtual private cloud (VPC) for maximum isolation. 4) Our processes are SOC 2 and ISO 27001 certified.
We are model-agnostic and choose the best tool for the job. We primarily work with leading models like OpenAI's GPT-4 series, Google's Gemini, and Anthropic's Claude. For specific use cases, we also leverage open-source models like Llama, fine-tuning them on your private data for optimal performance and cost-effectiveness.
The timeline varies depending on complexity, but we follow a phased approach. A proof-of-concept (POC) for a specific use case can often be developed in 4-6 weeks. A full-scale, production-ready integration typically takes 3-6 months, which includes deep integration, rigorous testing, and user training.
Absolutely. This is one of our key differentiators. We specialize in working with customized enterprise environments. Our discovery process involves mapping your custom fields, objects, and business logic. We then build the copilot to understand and interact with your system as it is, not as it came out of the box.
We work with you to define clear KPIs before the project begins. ROI is typically measured through a combination of: 1) **Efficiency Gains:** Time saved on manual tasks, calculated by hours saved per employee per week. 2) **Productivity Increases:** Metrics like more sales calls made, faster ticket resolution, or quicker report generation. 3) **Cost Reduction:** Reduced need for external analysis, lower training costs, or fewer operational errors. 4) **Revenue Growth:** Increased sales from better lead follow-up or cross-sell opportunities.
Stop letting your enterprise systems create friction. Let's build an AI copilot that turns your data into your biggest advantage. Schedule a free, no-obligation consultation with our AI experts to explore what's possible.
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