Enterprise Low-Code & Citizen Development Services

Unleash innovation across your organization.
We build the governance framework so your teams can build the solutions.

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Low-Code Development Concept An abstract illustration showing simple blocks being assembled into a complex, secure structure, representing rapid application development within a governed framework. GOVERNANCE

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Escape the IT Backlog. Embrace Governed Innovation.

IT backlogs are crippling innovation. Business teams wait months for simple apps, while "shadow IT" creates security risks. Our Low-Code & Citizen Development services change the paradigm. We empower your non-technical experts to build the applications they need, all within a secure, scalable, and expertly-governed framework. Go from concept to deployment in a fraction of the time, without compromising control.

Why Partner with CIS for Your Low-Code Transformation?

Choosing a partner is about more than just technical skills. It's about finding a team that understands the strategic imperative of balancing speed with security. Here’s how we deliver certainty and success.

Governance-First Approach

We don't just build apps; we build frameworks. Our primary focus is establishing robust governance and security guardrails *before* scaling your citizen development program, preventing chaos and ensuring compliance.

Enterprise-Grade Security

With credentials like CMMI Level 5, SOC 2, and ISO 27001, we embed enterprise-grade security into every layer of your low-code ecosystem, from data access policies to threat monitoring.

Pro-Code Extensibility

When low-code hits its limits, our AI-enabled pro-code developers step in. We build custom connectors, complex APIs, and advanced components to supercharge your low-code platforms.

Deep Platform Mastery

We are certified experts in leading platforms like Microsoft Power Platform and Mendix. We don't just use the tools; we architect solutions that leverage their full, enterprise-level potential.

Center of Excellence (CoE) Setup

We help you establish a Low-Code Center of Excellence to manage the entire lifecycle of your program, from ideation and training to deployment and maintenance, ensuring long-term, scalable success.

AI-Augmented Development

Our AI-enabled teams leverage intelligent tools to accelerate development, identify optimization opportunities, and integrate powerful AI/ML capabilities directly into your low-code applications.

20+ Years of Integration DNA

Low-code apps are only as powerful as the systems they connect to. With over two decades of experience, we are masters at seamlessly integrating your new apps with legacy ERPs, CRMs, and databases.

Verifiable Process Maturity

Our CMMI Level 5 appraisal means we operate with the highest level of process optimization and quality control, reducing risks and ensuring predictable, high-quality outcomes for your projects.

Full IP & Data Ownership

You retain 100% ownership of all intellectual property, source code, and data. Our engagement is transparent, secure, and designed to empower your organization, not create vendor lock-in.

Our Comprehensive Low-Code & Citizen Development Services

We offer an end-to-end suite of services designed to launch, govern, and scale your low-code initiatives, turning your business experts into a powerful force for digital transformation.

1. Strategic Low-Code Roadmap & Consulting

We help you define a clear vision for low-code adoption. Our experts assess your current IT landscape, identify high-impact use cases, calculate potential ROI, and create a phased implementation roadmap that aligns with your business goals.

  • Align low-code initiatives with strategic business objectives.
  • Identify quick wins to build momentum and prove value.
  • Develop a clear, actionable plan for technology adoption and change management.

2. Governance & Security Framework Design

This is our cornerstone service. We design and implement a comprehensive governance model that defines roles, responsibilities, data access policies, security protocols, and an application review process to ensure your citizen development program is both innovative and secure.

  • Prevent "shadow IT" and ensure all applications meet corporate standards.
  • Protect sensitive data with robust access controls and policies.
  • Establish clear guardrails for citizen developers to innovate safely.

3. Power Platform & Mendix Center of Excellence (CoE) Setup

We help you establish a dedicated CoE to nurture and scale your low-code practice. This includes defining best practices, creating reusable components, managing environments, and providing ongoing support to your developers.

  • Centralize knowledge and best practices for consistency and quality.
  • Accelerate development with a library of reusable templates and components.
  • Provide a structured support system for both citizen and pro-developers.

4. Custom Application Development (PowerApps & Mendix)

Our expert developers build sophisticated, mission-critical applications on platforms like PowerApps and Mendix. We handle complex logic, intricate UI/UX design, and performance optimization for enterprise-scale solutions.

  • Tackle complex business problems that are beyond the scope of simple apps.
  • Ensure high performance, scalability, and a seamless user experience.
  • Build mission-critical applications with the speed of low-code.

5. Citizen Developer Training & Mentoring

We empower your workforce with tailored training programs. We teach your business users how to think like developers, use the platforms effectively, and build high-quality, compliant applications, turning them into a valuable extension of your IT team.

  • Upskill your existing workforce and unlock hidden talent.
  • Foster a culture of innovation and problem-solving across the organization.
  • Ensure citizen-built apps are well-designed, efficient, and maintainable.

6. Pro-Code Component & API Development

Bridge the gap between low-code simplicity and pro-code power. Our professional developers create custom connectors, APIs, and complex backend logic that your citizen developers can easily use as building blocks in their applications.

  • Extend the capabilities of your low-code platforms beyond their native limits.
  • Enable secure and reliable connections to any proprietary or third-party system.
  • Empower citizen developers with powerful, pre-built functionalities.

7. Legacy System & ERP/CRM Integration

Unlock the data trapped in your core systems. We specialize in creating seamless, bi-directional integrations between your low-code applications and complex enterprise systems like SAP, Salesforce, Microsoft Dynamics, and other legacy platforms.

  • Create a single source of truth by connecting disparate systems.
  • Automate data flows and eliminate manual data entry errors.
  • Enhance the value of your core systems with modern, user-friendly interfaces.

8. Business Process & Workflow Automation

We use tools like Power Automate and Mendix Workflow to digitize and automate your manual business processes. From multi-stage approvals to data synchronization, we build intelligent workflows that reduce costs, eliminate errors, and increase efficiency.

  • Drastically reduce the time and effort spent on repetitive manual tasks.
  • Improve process consistency and ensure compliance with business rules.
  • Gain real-time visibility into the status of your business processes.

9. Cross-Platform Mobile App Development

Rapidly develop and deploy powerful mobile applications for your field teams, customers, or internal staff. We build responsive, offline-capable apps that work seamlessly across iOS and Android devices, putting critical data and functionality in the hands of users, wherever they are.

  • Empower your mobile workforce with tools to improve productivity and data capture.
  • Deliver engaging customer-facing apps in a fraction of the time.
  • Ensure a consistent user experience across all devices.

10. Interactive Data & Analytics Dashboards

Transform raw data into actionable insights. We build interactive dashboards and reports using tools like Power BI, integrating them directly into your low-code applications to provide users with real-time data visualization and decision-making capabilities.

  • Empower users with self-service analytics and data exploration.
  • Make data-driven decisions based on real-time information.
  • Visualize key performance indicators (KPIs) in an intuitive, easy-to-understand format.

11. AI & Machine Learning Model Integration

Infuse your applications with intelligence. We integrate pre-built AI models (like Azure Cognitive Services) or custom-trained machine learning models into your low-code apps to enable features like predictive analytics, natural language processing, and computer vision.

  • Automate complex decision-making and enhance user experiences.
  • Unlock new capabilities like sentiment analysis, object detection, and forecasting.
  • Gain a competitive edge by building smarter, more predictive applications.

12. Application Lifecycle Management (ALM) & DevOps

We bring disciplined DevOps practices to the low-code world. We establish automated build and release pipelines (CI/CD), version control, and environment management to ensure your low-code development process is as robust and reliable as traditional software engineering.

  • Ensure application quality and stability with automated testing.
  • Streamline the deployment process for faster, more reliable releases.
  • Maintain a full audit trail and version history for all applications.

13. Security & Compliance Audits

We conduct thorough audits of your existing low-code environments and applications. Our experts identify security vulnerabilities, governance gaps, and compliance risks, providing a clear report and actionable recommendations to fortify your ecosystem.

  • Proactively identify and mitigate potential security threats.
  • Ensure your applications comply with industry regulations (e.g., GDPR, HIPAA).
  • Gain confidence in the security and integrity of your low-code solutions.

14. Ongoing Support & Managed Services

Our commitment doesn't end at launch. We offer flexible support and maintenance packages, including managing your CoE, providing helpdesk support for citizen developers, and continuously optimizing your applications for performance and security.

  • Ensure the long-term health and performance of your low-code applications.
  • Free up your internal IT team to focus on strategic initiatives.
  • Provide your citizen developers with expert assistance when they need it.

15. Platform Modernization & Migration

Move from outdated systems to a modern low-code platform. We manage the end-to-end migration of your legacy applications (e.g., from Lotus Notes, MS Access) or other low-code platforms, ensuring data integrity, minimal disruption, and enhanced functionality.

  • Reduce the costs and risks associated with maintaining legacy systems.
  • Modernize your application portfolio with enhanced features and mobility.
  • Consolidate your applications onto a single, strategic enterprise platform.

Platforms We Master

We leverage the industry's most powerful enterprise-grade low-code and automation platforms to build scalable, secure, and integrated solutions.

Real-World Results, Delivered

See how we've helped organizations like yours transform operations, accelerate development, and achieve remarkable outcomes with governed low-code solutions.

Client Snapshot

Industry: Heavy Manufacturing

Company: A Fortune 500 construction machinery manufacturer, similar to Caterpillar Inc.

Overview: A global leader in manufacturing with complex, multi-stage production lines. They faced significant delays and data inaccuracies due to paper-based quality control processes.

"CIS didn't just build an app; they helped us re-engineer a core process. The real-time data we get now is a game-changer for our entire operations."
- Director of Operations

The Challenge: Inefficient, Paper-Based Factory Floor Operations

The client's quality assurance process relied on inspectors filling out paper forms on the factory floor. This led to manual data entry errors, delayed reporting, and no real-time visibility into production quality issues, causing costly rework and production bottlenecks.

Key Challenges:

  • Significant lag between inspection and data availability.
  • High rate of data entry errors from manual transcription.
  • Inability to identify and react to quality trends in real-time.
  • Cumbersome paper-based audit trails for compliance.

Our Solution: A Governed PowerApps Mobile Platform

We designed and deployed a mobile application using Microsoft PowerApps, integrated directly with their existing ERP system.

  • Developed an intuitive mobile app for inspectors to input data directly on tablets.
  • Integrated the app with the factory's ERP for real-time data synchronization.
  • Built Power BI dashboards to visualize quality trends and issue hotspots instantly.
  • Established a governance model for managing the app, ensuring data security and compliance.
40%
Reduction in Inspection Time
99.8%
Data Accuracy Improvement
100%
Real-Time Production Visibility

Client Snapshot

Industry: Financial Services & Insurance

Company: A global insurance provider, similar to Allianz.

Overview: Their sales operations team was struggling to manage complex commission calculations. The sales team, frustrated by delays, started creating their own unmanaged spreadsheets and tools, creating massive security and compliance risks.

"The citizen developer program CIS helped us build has been transformative. We've eliminated our riskiest 'shadow IT' and empowered our ops team to build the tools they actually need, safely."
- VP of IT Governance

The Challenge: Taming the Chaos of "Shadow IT"

The official IT process for creating new sales reporting tools was too slow. This forced the sales operations team to use complex, error-prone, and unsecured spreadsheets to calculate commissions. This "shadow IT" exposed sensitive data and led to frequent, costly payout errors.

Key Challenges:

  • High risk of data breaches from unsecured spreadsheets.
  • Frequent errors in commission calculations leading to disputes.
  • Lack of a single source of truth for sales performance data.
  • IT department had no visibility or control over these critical processes.

Our Solution: A Governed Citizen Development Program

We implemented a secure Citizen Development program using the Microsoft Power Platform, empowering the sales ops team while giving IT full control.

  • Designed a strict data governance model using Dataverse for Teams to control access.
  • Trained and mentored key members of the sales ops team to become citizen developers.
  • Co-developed the initial set of commission calculation and reporting apps.
  • Established a Center of Excellence (CoE) to review, approve, and manage all new citizen-built apps.
90%
Reduction in "Shadow IT" Risk
75%
Faster Delivery of New Reports
99%
Accuracy in Commission Payouts

Client Snapshot

Industry: Healthcare

Company: A multi-facility hospital network.

Overview: The hospital was dealing with a slow, manual, and error-prone patient intake process that involved redundant paperwork and long wait times, negatively impacting patient satisfaction.

"Using Mendix, CIS delivered a complex, HIPAA-compliant patient portal in four months—a project we estimated would take over a year with traditional development. The impact on our patient experience was immediate."
- Chief Information Officer

The Challenge: Improving a Fragmented Patient Intake Experience

The patient onboarding process was inefficient and frustrating. Patients had to fill out multiple paper forms with redundant information, and staff had to manually enter this data into the Electronic Medical Record (EMR) system, leading to errors and delays in care.

Key Challenges:

  • Poor patient satisfaction due to long wait times and repetitive paperwork.
  • High risk of data entry errors affecting patient records.
  • Lack of integration between intake forms and the core EMR system.
  • Difficulty in ensuring HIPAA compliance across manual processes.

Our Solution: An Integrated, High-Performance Mendix Portal

We used the Mendix low-code platform to build a sophisticated, HIPAA-compliant patient intake portal that seamlessly integrated with their existing EMR.

  • Created a secure web portal for patients to pre-register and complete forms from home.
  • Built complex, bi-directional integrations with their Cerner EMR system.
  • Developed pro-code modules to handle specific HIPAA security requirements.
  • Designed an intuitive UI for both patients and administrative staff to streamline the entire process.
30%
Reduction in Patient Wait Times
65%
Faster Development Cycle
100%
HIPAA-Compliant Digital Workflow

Frequently Asked Questions

Clear answers to common questions about implementing a successful and secure low-code strategy.

How do you ensure security and prevent data leaks in a citizen developer program?

Our "Governance-First" model is the key. We establish a robust framework *before* anyone starts building. This includes: 1) Role-Based Access Control (RBAC) to limit data visibility. 2) Data Loss Prevention (DLP) policies to prevent sensitive data from leaving your ecosystem. 3) Environment Strategy to separate development, testing, and production. 4) A formal review and approval process for all new applications before they are published. Security is not an afterthought; it's the foundation.

Can low-code platforms build complex, mission-critical applications?

Absolutely. Modern enterprise low-code platforms like Mendix and the Microsoft Power Platform are not just for simple forms. They are designed for building complex, scalable, and resilient applications. When a specific requirement exceeds the platform's out-of-the-box capabilities, our pro-code developers create custom components, APIs, and extensions. This hybrid approach gives you the best of both worlds: the speed of low-code for 80% of the work and the power of pro-code for the critical 20%.

What is a Center of Excellence (CoE) and why is it important?

A Low-Code Center of Excellence (CoE) is a centralized team or function that drives and governs the low-code strategy across the organization. Its purpose is to move from ad-hoc app creation to a strategic, scalable program. A CoE is crucial because it: 1) Establishes best practices and standards. 2) Manages training and support for citizen developers. 3) Creates and maintains a library of reusable components. 4) Oversees the governance and security framework. 5) Measures the ROI and business impact of the program. It's the engine that ensures your low-code initiative succeeds long-term.

How do you handle integration with our existing legacy systems?

This is one of our core strengths. With over 20 years of enterprise integration experience, we use a multi-faceted approach. For modern systems, we leverage pre-built connectors and standard REST/SOAP APIs. For older, legacy systems without APIs, our pro-code developers build custom connectors or use Robotic Process Automation (RPA) as a bridge. We ensure all integrations are secure, performant, and reliable, allowing your low-code apps to become a modern front-end for your powerful, existing backend systems.

Ready to Build a Governed Low-Code Practice?

Stop choosing between speed and control. Let's build a framework that gives you both. Schedule a free consultation with our low-code strategists to discover how you can safely empower your teams and clear your IT backlog.

Schedule Your Free Strategy Session