Transforming Core Business Functions
Support for Transforming Core Business Functions is included in this service scope.
AI-Powered Enterprise Automation, RPA & iPaaS Services
Stop letting manual processes and disconnected systems drain your resources.
We implement intelligent RPA, workflow, and iPaaS solutions to unlock radical efficiency and
connect your entire enterprise.
Trusted by Global Leaders to Drive Their Automation Strategy
Why CIS for Enterprise Automation?
We don't just implement tools; we re-engineer processes for peak performance. Our AI-first approach ensures your automation strategy is intelligent, scalable, and delivers measurable ROI, not just task completion.
AI-Infused Automation
We go beyond basic RPA by embedding AI and Machine Learning. This enables intelligent document processing (IDP), predictive analytics, and decision automation for smarter, more adaptive workflows.
Platform Agnostic Experts
Our certified experts are proficient across leading platforms like UiPath, Automation Anywhere, Workato, and Zapier. We select and implement the right tools for your specific needs, not a one-size-fits-all solution.
Measurable Business ROI
Our focus is on tangible outcomes: reduced operational costs, accelerated cycle times, improved accuracy, and enhanced compliance. We establish clear KPIs from day one to track and prove value.
Enterprise-Grade Security
With CMMI Level 5, SOC 2, and ISO 27001 certifications, we build security and governance into every automation solution, ensuring your data and processes are protected at all times.
Scalable Center of Excellence
We help you establish an Automation Center of Excellence (CoE) with robust governance, reusable components, and a clear roadmap, enabling you to scale automation effectively across the enterprise.
20+ Years of Integration
Since 2003, we've mastered complex system integrations. Our deep expertise ensures seamless connectivity between legacy systems, cloud apps, and third-party services via robust iPaaS solutions.
Our Comprehensive Automation Services
From initial process discovery to building a fully autonomous enterprise, our end-to-end services cover every stage of your automation journey.
Robotic Process Automation (RPA) Implementation
We design, develop, and deploy software robots ("bots") to automate repetitive, rule-based tasks across your applications. This frees your human workforce to focus on high-value, strategic activities that require creativity and critical thinking.
- Attended & Unattended Bots: Deploy bots that work alongside employees or run 24/7 in the background for maximum efficiency.
- Cross-Platform Automation: Automate tasks across desktop, web, and legacy mainframe applications seamlessly.
- Bot Management & Orchestration: Implement robust control towers for scheduling, monitoring, and managing your entire digital workforce.
iPaaS & Enterprise Integration
We break down data silos and connect your disparate cloud and on-premise applications using Integration Platform as a Service (iPaaS). This creates a unified ecosystem where data flows freely, enabling end-to-end process automation.
- API-Led Connectivity: Build and manage a robust API ecosystem for scalable, reusable integrations.
- Pre-built Connectors & Custom Adapters: Accelerate integration with thousands of connectors and develop custom solutions for legacy systems.
- Real-Time Data Synchronization: Ensure data consistency across your CRM, ERP, HCM, and other critical business systems.
Intelligent Automation (Hyperautomation)
We combine RPA with AI technologies like Machine Learning, Natural Language Processing (NLP), and Optical Character Recognition (OCR) to automate complex, judgment-based processes that were previously impossible to automate.
- Intelligent Document Processing (IDP): Extract, interpret, and process data from unstructured documents like invoices, contracts, and emails.
- Conversational AI & Chatbots: Automate customer service and internal helpdesks with intelligent, NLP-powered bots.
- Predictive Decision-Making: Integrate ML models into your workflows to automate decisions based on historical data and real-time inputs.
Process & Task Mining
We use advanced process mining tools to analyze your system logs and user interaction data, creating a data-driven digital twin of your organization's processes. This uncovers hidden inefficiencies, bottlenecks, and prime opportunities for high-impact automation.
- Objective Process Discovery: Move beyond subjective interviews to see how your processes *actually* run.
- Compliance & Conformance Checking: Automatically identify deviations from standard operating procedures to mitigate risk.
- Data-Backed Automation ROI Calculation: Prioritize automation initiatives based on precise data about potential time and cost savings.
Success Stories in Automation
See how we've transformed operations and delivered exceptional value for businesses like yours.
Automating Procure-to-Pay for a Global Manufacturing Firm
Industry: Manufacturing | Firmographics: Enterprise (> $1B ARR)A leading industrial manufacturer was struggling with a manual, paper-intensive procure-to-pay (P2P) process. This led to late payments, missed discounts, and high operational costs due to excessive manual data entry and reconciliation across their ERP and supplier portals.
"CIS didn't just give us bots; they gave us a strategic automation roadmap. The
efficiency gains in our finance department were immediate and substantial. They are true
partners in digital transformation."
Key Challenges
- High volume of invoices in various formats (PDF, email, paper).
- Manual 3-way matching between POs, invoices, and goods receipts.
- Lack of visibility into invoice status and payment cycles.
- Significant human error leading to incorrect payments.
Our AI-Powered Solution
- Implemented an Intelligent Document Processing (IDP) solution using UiPath AI Center to automatically extract and validate invoice data.
- Deployed unattended RPA bots to perform 3-way matching in their SAP ERP system 24/7.
- Utilized an iPaaS platform (Workato) to create real-time data syncs between the ERP and supplier portals.
- Developed an analytics dashboard in Power BI for complete visibility into the P2P lifecycle.
95%
Reduction in Manual Data Entry
80%
Faster Invoice Processing Time
$1.2M
Annual Cost Savings
Integrating Disparate Systems for a Logistics Leader
Industry: Logistics & Supply Chain | Firmographics: Strategic ($50M ARR)A mid-sized logistics company relied on a patchwork of systems for warehouse management (WMS), transportation (TMS), and customer relationship management (CRM). This lack of integration caused data inconsistencies, delayed order fulfillment, and poor customer visibility into shipment status.
"The integrated platform CIS built for us using Workato is the backbone of our
operations now. We can make smarter decisions faster, and our customers have never been
happier with the level of transparency."
Key Challenges
- Manual data transfer between WMS, TMS, and Salesforce.
- Inability to provide customers with real-time tracking information.
- High operational overhead due to data reconciliation tasks.
- Difficulty in generating unified reports for business intelligence.
Our iPaaS Solution
- Designed and implemented an API-led integration strategy using Workato as the central iPaaS hub.
- Created automated workflows (recipes) to sync order, inventory, and shipment data in real-time across all systems.
- Developed a customer-facing portal that pulled live tracking data via APIs from the integrated platform.
- Configured automated alerts for exceptions like shipping delays or inventory shortages.
100%
Data Accuracy Across Systems
40%
Improvement in Order Fulfillment Speed
75%
Reduction in Customer Status Inquiries
Streamlining HR Onboarding for a Tech Scale-Up
Industry: Technology / SaaS | Firmographics: Standard (A rapidly growing SaaS company was struggling to onboard new hires efficiently. The process involved manual data entry into multiple systems (HRIS, IT, Payroll), sending repetitive emails, and tracking paperwork, leading to a poor experience for new employees and a significant time drain for the HR team.
"Our onboarding process went from a chaotic week of paperwork to a smooth, automated
one-day flow. The CIS team understood our process and built a solution that just
works. It's been a game-changer for our scaling efforts."
Key Challenges
- Onboarding process took over 8 hours of HR time per new hire.
- Inconsistent experience for new employees.
- Delays in provisioning IT equipment and system access.
- Risk of non-compliance due to missed steps in the process.
Our Workflow Automation Solution
- Mapped the entire end-to-end onboarding process.
- Used Automation Anywhere to create a master bot that orchestrated the entire workflow.
- The bot automatically created user accounts in Active Directory, Office 365, and their core HRIS.
- Integrated with ServiceNow via API to automatically trigger IT hardware provisioning tickets.
90%
Reduction in HR Manual Work
Day 1
System & Hardware Readiness
100%
Process Compliance Achieved
Our Technology Stack & Tools
We leverage a best-in-class ecosystem of automation and integration platforms to build robust, scalable solutions for your enterprise.
What Our Clients Say
Our success is measured by the success of our clients. Here's what they have to say about our partnership.
"The level of process understanding the CIS team brought to the table was incredible. They didn't just automate what we asked; they challenged our assumptions and helped us design a fundamentally better, more efficient workflow. The ROI was clear within the first quarter."
Frequently Asked Questions
Think of RPA (Robotic Process Automation) as a digital worker that mimics human actions for rule-based tasks—like copying data from one system to another. It's great for high-volume, repetitive work. Intelligent Automation (or Hyperautomation) enhances RPA with AI capabilities like machine learning and natural language processing. This allows bots to handle exceptions, understand unstructured data (like invoices or emails), and make simple judgments, automating more complex, end-to-end processes.
Our approach is data-driven. We start with a discovery phase that often includes Process Mining and workshops with your team. We look for processes that are high-volume, repetitive, prone to human error, and have a clear impact on business KPIs. We then use a scoring model to prioritize opportunities that will deliver the quickest and most significant ROI, creating a phased roadmap for your automation journey.
iPaaS stands for "Integration Platform as a Service." It's a cloud-based solution that connects all your different software applications (like Salesforce, SAP, Workday, etc.) so they can talk to each other and share data seamlessly. You need it to break down data silos. Without it, your automation efforts are limited to individual tasks. With iPaaS, you can automate entire end-to-end business processes that flow across multiple departments and systems.
The timeline varies based on complexity. A simple RPA bot for a single, well-defined task can be deployed in as little as 2-4 weeks. A more complex intelligent automation project involving multiple systems and AI components might take 3-6 months. We prioritize an agile approach, delivering value in iterative sprints rather than a long, drawn-out "big bang" project.
Security is paramount. As a CMMI Level 5, SOC 2, and ISO 27001 certified company, we adhere to the strictest security protocols. This includes secure coding practices, role-based access control for bots, encrypted credential management, and comprehensive audit logs of all bot activities. We treat our digital workers with the same security rigor as human employees.
Ready to Eliminate Inefficiency and Scale Your Operations?
Let's build your intelligent automation roadmap. Schedule a free, no-obligation consultation with our experts to discover the high-impact automation opportunities within your enterprise.
Get Your Free Automation AssessmentAdditional capabilities included in this service
This service also covers these related delivery needs.
Real-World Results from Our Automation Solutions
Client Overview: A global leader in packaging solutions with operations across 40+ countries, processing over 500,000 invoices annually from thousands of vendors, leading to significant manual workload and processing delays.
A Proven Path to Automation Success
Support for A Proven Path to Automation Success is included in this service scope.
The Engine Behind Our Automation Solutions
Support for The Engine Behind Our Automation Solutions is included in this service scope.
What Our Partners Say
"The level of detail in their initial process audit was astounding. CIS identified inefficiencies we didn't even know we had. The P2P automation they delivered has been flawless and the ROI was even faster than projected.".
Transform Your Operations into a Competitive Advantage
Stop letting manual processes dictate your pace. Let's build a more efficient, accurate, and scalable future for your business, together.
Your Processes Are Stuck. Your People Are Frustrated.
You've invested in powerful software—ERPs, CRMs, and countless SaaS tools. Yet, your teams are still drowning in manual data entry, endless email chains, and repetitive tasks that bridge the gaps between these systems. Simple RPA bots helped with individual tasks, but they're brittle, hard to…
Our Workflow Automation Platform Services
We offer a comprehensive suite of services to design, build, and manage intelligent workflow automation platforms that transform your enterprise operations from end to end.
Our Proven 5-D Automation Delivery Process
We follow a structured, transparent, and collaborative process to ensure your workflow automation initiatives are delivered on time, on budget, and generate maximum impact.
Real-World Results, Delivered
We don't just talk about transformation; we deliver it. Explore how we've helped organizations like yours automate complex processes and achieve remarkable efficiency gains.
More related capabilities
- Our Technology & Platform Expertise
- Transforming Workflows Across Industries
- Meet Our Automation Experts
- Flexible Engagement Models for Your Needs
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