AI-Powered Workflow Orchestration & Enterprise Pipelines
Stop firefighting fragmented processes. Start orchestrating success. We build intelligent, resilient, and scalable enterprise pipelines that connect your systems, automate complex workflows, and unlock true operational velocity.
Design Your Master WorkflowTrusted by Global Leaders to Orchestrate Mission-Critical Operations
Is Your Business Suffering From Process Chaos?
Fragmented workflows don't just slow you down; they actively damage your bottom line, frustrate your teams, and create risks. If these symptoms feel familiar, it's time for a new approach.
Siloed Systems & Data
Your CRM, ERP, and other critical apps don't talk to each other, forcing teams into endless manual data entry and creating multiple, conflicting "sources of truth."
Manual Handoffs & Bottlenecks
Critical processes stall waiting for manual approvals or data transfers between departments. You lack visibility into where the real delays are happening.
High Error Rates
Manual processes are inherently error-prone. These mistakes lead to rework, compliance issues, poor customer experiences, and direct financial losses.
Lack of Visibility
You can't manage what you can't see. Without end-to-end process visibility, you're making critical business decisions based on guesswork, not real-time data.
Our AI-Enabled Workflow Orchestration Services
We provide a comprehensive suite of services to design, build, and manage robust enterprise pipelines that turn process chaos into a competitive advantage.
Workflow Strategy & Process Architecture Design
Before writing a single line of code, we map your current state. We work with your stakeholders to identify critical bottlenecks, define future-state processes, and design a scalable orchestration architecture. This blueprint ensures your technology investment is directly aligned with measurable business outcomes.
- Clarity on ROI: Build a solid business case with clear KPIs before you begin.
- Stakeholder Alignment: Ensure business and IT teams are united on goals and priorities.
- Future-Proof Blueprint: Design an architecture that scales with your business, not against it.
Orchestration Platform Implementation & Integration
We are experts in leading orchestration platforms like Camunda, Temporal, AWS Step Functions, and Azure Logic Apps. We handle the end-to-end implementation, configuration, and, most importantly, the complex integration with your existing enterprise systems (ERPs, CRMs, legacy apps) to create a unified operational fabric.
- Expert Configuration: Leverage the full power of your chosen platform without the steep learning curve.
- Seamless Connectivity: Break down silos by connecting disparate systems through robust API integrations.
- Accelerated Time-to-Value: Get your orchestration engine up and running faster with our proven methodologies.
Custom Data & Business Process Pipeline Development
Your business logic is unique. We build custom, event-driven pipelines that automate your specific processes, from customer onboarding and order-to-cash to complex data ETL and AI/ML model execution. Our pipelines are designed for resilience, with built-in error handling, retries, and full audit trails.
- Tailored Automation: Automate processes exactly as your business requires, without compromise.
- Enhanced Resilience: Build fault-tolerant workflows that can handle system outages and API failures gracefully.
- Full Compliance & Auditability: Gain a complete, auditable history of every process instance.
AI-Powered Optimization & Managed Services
Orchestration isn't a "set it and forget it" activity. We provide ongoing managed services to monitor, maintain, and optimize your enterprise pipelines. By applying AI and machine learning, we analyze process data to identify new bottlenecks and opportunities for continuous improvement, ensuring your automated workflows evolve with your business.
- Proactive Monitoring: Identify and resolve issues before they impact your business operations.
- Continuous Improvement: Use data-driven insights to make your processes faster and more efficient over time.
- Focus on Your Core Business: Let us manage the complexity of your orchestration layer while you focus on growth.
Why CIS for Enterprise Pipeline Orchestration?
We're not just tool implementers; we are strategic partners in your operational transformation. We combine deep technical expertise with a relentless focus on business outcomes.
AI-Enabled Intelligence
We embed AI into our orchestration models to move beyond simple automation to intelligent, adaptive process optimization.
Full-Stack Expertise
From legacy system integration to cloud-native microservices, our team understands the entire technology stack your pipelines run on.
Enterprise-Grade Security
With CMMI Level 5, SOC 2, and ISO 27001 certifications, we build security and compliance into every workflow from the ground up.
Outcome-Driven Approach
Our success is measured by your KPIs: reduced cycle times, lower costs, and increased throughput. We deliver tangible business results.
True Partnership Model
We act as an extension of your team, providing transparent communication and flexible engagement models to fit your needs.
Global Delivery, Local Insight
With 20+ years of experience and a 1000+ strong in-house team, we have the scale to handle complex projects for global enterprises.
Our Proven 4-Step Orchestration Methodology
We follow a structured, transparent process to take you from process chaos to automated clarity, ensuring value is delivered at every stage.
Discover & Map
We conduct workshops with your teams to map existing workflows, identify pain points, and define clear, measurable goals for automation.
Design & Architect
We design the future-state process and architect a scalable, resilient orchestration solution using the best-fit technologies for your environment.
Build & Integrate
Our expert engineers develop the process pipelines, build the necessary API integrations, and conduct rigorous testing in a sandboxed environment.
Deploy & Optimize
We manage the deployment into production, monitor performance against KPIs, and enter a cycle of continuous, data-driven optimization.
Real-World Results in Workflow Orchestration
See how we've transformed complex operations for leading enterprises across different industries.
Automating Order-to-Cash for a Global Manufacturer
Manufacturing & LogisticsA leading industrial equipment manufacturer was struggling with a highly manual order-to-cash process spanning SAP, a custom logistics portal, and Salesforce. Delays in order processing, invoicing errors, and lack of visibility were impacting cash flow and customer satisfaction.
Key Challenges:
- Manual data re-entry across three core systems.
- Average order processing time of 48+ hours.
- High incidence of invoicing errors requiring manual correction.
- No real-time visibility into order status for sales or customers.
Our Solution:
We designed and implemented an end-to-end orchestration pipeline using Camunda connected to their existing systems via APIs. The solution automated the entire workflow:
- New orders in Salesforce automatically create sales orders in SAP.
- Inventory checks and fulfillment requests are triggered in the logistics portal.
- Shipment confirmations trigger automated invoice generation in SAP and status updates in Salesforce.
- Human intervention is only required for flagged exceptions.
"CIS didn't just automate our workflow; they gave us a central nervous system for our operations. We can now process orders in minutes, not days, and our invoicing accuracy is near 100%. It's been a game-changer for our cash flow."
Streamlining Client Onboarding for a FinTech Firm
Financial ServicesA fast-growing wealth management platform needed to accelerate its multi-step client onboarding process, which involved KYC checks, compliance reviews, account setup across multiple backend systems, and client communication. The manual process was slow, error-prone, and a barrier to scaling.
Key Challenges:
- Onboarding lifecycle averaged 5-7 business days.
- Compliance team was a major bottleneck due to manual checks.
- Poor client experience with lack of status updates.
- High risk of data entry errors impacting compliance.
Our Solution:
Using AWS Step Functions, we built a serverless orchestration pipeline that managed the entire onboarding journey. The workflow integrated with third-party KYC/AML APIs, internal compliance dashboards, and core banking systems.
- Automated initiation of KYC checks upon application submission.
- Parallel processing of compliance reviews and account creation tasks.
- Automated email and SMS notifications to clients at key milestones.
- A central dashboard provided real-time visibility of every client's onboarding status.
"The solution from CIS has allowed us to scale our client acquisition without scaling our back-office team. We're onboarding clients in hours, our compliance process is more robust, and our clients love the transparency. It's a massive competitive advantage."
Optimizing Omnichannel Order Fulfillment for a Retailer
Retail & eCommerceA national retail chain with both a strong online presence and physical stores struggled to manage its "buy online, pick up in-store" (BOPIS) and "ship from store" orders. Their disparate eCommerce (Shopify), inventory (NetSuite), and POS systems created fulfillment chaos.
Key Challenges:
- Inaccurate store-level inventory visible to online shoppers.
- Slow communication between the website and store staff for pickup orders.
- Inefficient logic for routing "ship from store" orders.
- High rate of order cancellations due to stockouts.
Our Solution:
We developed an intelligent order routing and fulfillment pipeline using Azure Logic Apps. This central orchestration layer became the single source of truth for omnichannel orders.
- The pipeline ingested orders from Shopify in real-time.
- It queried NetSuite and local store POS systems for the most accurate inventory data.
- Intelligent routing logic assigned the order to the optimal fulfillment location (warehouse or nearest store).
- Automated notifications were sent to store staff tablets for picking and packing.
"CIS connected our digital and physical operations seamlessly. Our inventory accuracy is the highest it's ever been, and our fulfillment speed for pickup orders has dramatically improved customer satisfaction. We finally have a true omnichannel backbone."
Our Technology & Platform Expertise
We leverage a modern, robust stack of orchestration engines, cloud platforms, and integration tools to build your enterprise pipelines.
What Our Clients Say
We build lasting partnerships by delivering exceptional value and becoming a trusted extension of our clients' teams.
The level of technical expertise and professionalism at CIS is top-tier. They didn't just deliver a solution; they challenged our thinking and helped us build a far more scalable and resilient system than we originally envisioned. Their orchestration work has become the backbone of our new product line.
We were drowning in manual processes and data silos. The CIS team came in, quickly understood our complex business, and designed a workflow automation strategy that has already saved us thousands of hours. Their focus on business outcomes, not just tech, was refreshing and incredibly valuable.
Working with CIS on our data pipeline orchestration was a seamless experience. Their communication is proactive and transparent, and their developers are some of the best I've worked with. They delivered on time, on budget, and exceeded our performance expectations.
Flexible Engagement Models
We tailor our partnership to your specific needs, whether you require a full project team, expert staff augmentation, or ongoing managed services.
Dedicated POD (Product-Oriented Delivery)
Get a cross-functional team of strategists, architects, developers, and QA engineers dedicated exclusively to your orchestration project. Ideal for complex, end-to-end implementations.
- Fully managed, self-contained team
- Agile methodology for rapid iteration
- Deep integration with your business
Staff Augmentation
Augment your existing team with our expert orchestration engineers, architects, or developers. Get the specific skills you need, when you need them, with full integration into your existing workflows.
- Access to specialized, vetted talent
- Flexible scaling up or down
- Seamless collaboration with your team
Managed Services & Support
Offload the ongoing monitoring, maintenance, and optimization of your enterprise pipelines to our expert team. We ensure your automated processes run smoothly 24/7, so you can focus on your business.
- 24x7 monitoring and incident response
- Proactive performance tuning
- Continuous process improvement
Frequently Asked Questions
Clear answers to common questions about workflow orchestration and our services.
Simple automation (RPA) focuses on automating individual, repetitive tasks, often by mimicking human interaction with a user interface. Orchestration is about managing an entire end-to-end business process that involves multiple tasks, systems, APIs, and even human decisions. Think of RPA as a single musician playing an instrument, while orchestration is the conductor leading the entire orchestra to create a symphony.
This varies greatly depending on the complexity of the process. However, our approach focuses on delivering value iteratively. We often start with a "first-win" project targeting a high-impact, moderately complex workflow, which can deliver results in as little as 8-12 weeks. More comprehensive, enterprise-wide transformations are longer-term programs.
Absolutely not. The core principle of orchestration is to work with and connect your existing systems, not replace them. We leverage APIs and other integration methods to create a layer of control and visibility on top of your current technology stack, maximizing the value of your existing investments.
ROI comes from multiple areas: direct cost savings from reduced manual labor and fewer errors; increased revenue from faster cycle times (e.g., faster customer onboarding or order fulfillment); and improved compliance and risk management. During our initial discovery phase, we work with you to build a specific business case with projected ROI based on your unique process metrics.
Ready to Transform Your Processes from Chaotic to Cohesive?
Let's talk. Schedule a free, no-obligation consultation with our orchestration experts. We'll help you identify your biggest automation opportunities and map a clear path to operational excellence.
Request Your Free Consultation