Build a Smarter Alternative to ABBYY FlexiCapture

Stop paying for rigid licenses and features you don't need.
We build custom, AI-powered Intelligent Document Processing (IDP) solutions that are more flexible, scalable, and cost-effective—designed specifically for your workflows.

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Why Build Your Custom IDP Solution with CIS?

Move beyond the limitations of off-the-shelf software. Our custom development approach delivers a solution that provides a competitive edge through efficiency, intelligence, and full ownership.

Significant Cost Savings

Eliminate recurring license fees. A custom solution offers a lower Total Cost of Ownership (TCO) over time, freeing up budget for other strategic initiatives.

Unmatched Flexibility

Your business isn't standard, so why should your software be? We build the exact features you need and adapt the platform as your processes evolve.

Seamless Integration

Our solutions are built with an API-first approach, ensuring deep, reliable integration with your existing ERP, CRM, DMS, and other critical business systems.

Enterprise-Grade Security

With CMMI Level 5, SOC 2, and ISO 27001 certifications, we build security into the core of your application, ensuring data privacy and regulatory compliance.

Full IP Ownership

You own the source code and intellectual property. Your custom IDP solution becomes a valuable, proprietary asset for your organization.

AI-Powered Accuracy

We leverage the latest AI, ML, and NLP models to achieve superior data extraction accuracy, even from complex, semi-structured, and handwritten documents.

Accelerated Time-to-Value

With over 20 years of experience and a team of 1000+ experts, we follow agile methodologies to deliver your MVP quickly, allowing you to see ROI faster.

Scalable Architecture

We design your IDP solution on a modern, cloud-native architecture that scales effortlessly with your document volume and processing needs.

Dedicated Support

From initial consultation to ongoing maintenance, you get a dedicated team of experts committed to your success. No more generic support tickets.

Core Features of Your Custom Intelligent Document Processing Platform

We build modular, feature-rich platforms that go beyond simple data capture. Select the capabilities you need to create a comprehensive document automation engine for your enterprise.

AI-Powered Data Extraction (OCR/ICR)

Go beyond basic OCR. Our AI models accurately extract text, tables, key-value pairs, and checkboxes from any document format, including PDFs, scans, and images. This is the core engine that turns your unstructured data into actionable information.

  • Achieve over 99% accuracy for printed text and high accuracy for handwritten data.
  • Extract complex nested tables and line items from invoices and purchase orders.
  • Reduce manual data entry costs by up to 80%.

Automated Document Classification

Automatically sort and categorize incoming documents without human intervention. Our machine learning models learn to identify document types like invoices, contracts, and application forms, routing them to the correct workflow instantly.

  • Eliminate manual sorting and pre-processing tasks.
  • Ensure documents are processed by the right department or system immediately.
  • Improve overall process speed and reduce the risk of misfiled documents.

Intelligent Workflow Automation

Design and deploy end-to-end document processing workflows. We build custom logic to automate approvals, trigger notifications, and update downstream systems based on the extracted data, creating a fully automated business process.

  • Build multi-step approval chains for invoices or expense reports.
  • Automatically flag documents with exceptions for human review.
  • Integrate with RPA bots to automate tasks in legacy systems.

Natural Language Processing (NLP) for Deeper Insights

Understand the context and sentiment within your documents. Our NLP capabilities can analyze contract clauses, extract entities from legal documents, and categorize customer feedback from unstructured text, unlocking valuable business intelligence.

  • Identify key clauses, risks, and obligations in legal agreements.
  • Perform sentiment analysis on customer correspondence.
  • Extract named entities like people, organizations, and locations.

Seamless API & System Integration

Your IDP solution shouldn't be an island. We build robust REST APIs and connectors to ensure seamless data flow between your new platform and existing systems like SAP, Salesforce, SharePoint, or custom databases.

  • Push extracted invoice data directly into your accounting software.
  • Sync customer data with your CRM.
  • Archive processed documents automatically in your document management system.

Custom Validation & Business Rules Engine

Enforce data accuracy and business logic automatically. We create a custom rules engine to validate extracted data against your databases, perform calculations (like matching POs to invoices), and flag discrepancies.

  • Automatically check for duplicate invoices.
  • Validate vendor information against your master data.
  • Ensure compliance with internal policies and external regulations.

Advanced Image Pre-processing

Garbage in, garbage out. Our platform includes a powerful image processing pipeline to clean and enhance low-quality scans and photos before extraction, dramatically improving OCR accuracy.

  • Automatically de-skew, de-noise, and correct the orientation of scanned documents.
  • Remove watermarks and background noise.
  • Optimize image contrast and brightness for best results.

Human-in-the-Loop (HITL) Validation Interface

For mission-critical data, achieve 100% accuracy with an intuitive user interface for human review. When the AI's confidence is low, the document is flagged for a user to quickly verify or correct the extracted data.

  • Design a clean, efficient UI that minimizes clicks and keystrokes.
  • Provide side-by-side document and data views for easy comparison.
  • Capture user corrections to continuously retrain and improve the AI model.

Secure, Searchable Document Archiving

Store and retrieve your processed documents in a secure, compliant, and easily searchable digital archive. We implement robust access controls and full-text search capabilities so you can find what you need, when you need it.

  • Implement role-based access control to protect sensitive information.
  • Utilize powerful search filters based on document content and metadata.
  • Ensure long-term retention and compliance with industry regulations.

Comprehensive Analytics & Reporting Dashboard

Gain full visibility into your document processing operations. We build custom dashboards to track key metrics like processing volume, turnaround time, accuracy rates, and cost savings.

  • Monitor team productivity and identify process bottlenecks.
  • Generate reports to demonstrate ROI and compliance.
  • Track AI model performance over time.

Intelligent Character Recognition (ICR) for Handwriting

Automate the processing of handwritten forms, applications, and notes. Our advanced ICR engines are trained to accurately digitize cursive and printed handwriting, a task where standard OCR fails.

  • Process handwritten customer application forms or survey responses.
  • Digitize historical records and archives.
  • Reduce manual transcription of handwritten notes and documents.

Signature & Stamp Detection and Verification

Automatically detect the presence of signatures, initials, and official stamps to validate document authenticity and completeness. This is critical for contracts, agreements, and official forms.

  • Flag documents that are missing required signatures.
  • Verify signature placement and authenticity against a known sample.
  • Automate compliance checks in legal and financial workflows.

Global Multi-Language Support

Process documents from your international operations with ease. We build IDP solutions that support dozens of languages, including complex scripts, ensuring you have a single platform for your global business.

  • Extract data from invoices and documents in multiple languages.
  • Provide user interfaces localized for your global teams.
  • Handle various character sets, including Cyrillic, Arabic, and Asian languages.

Automated Redaction & Data Masking

Protect sensitive information and ensure compliance with privacy regulations like GDPR and HIPAA. We build automated redaction capabilities to find and black out or mask sensitive data like social security numbers, credit card details, and personal names.

  • Automatically redact PII (Personally Identifiable Information) before archiving.
  • Create sanitized versions of documents for sharing or analysis.
  • Ensure compliance with data privacy mandates.

Continuous Model Training & Improvement

Your IDP solution gets smarter over time. We implement a feedback loop where corrections made during human validation are used to automatically retrain and improve the underlying AI models, increasing accuracy and automation rates continuously.

  • Reduce the need for manual review as the system learns from your data.
  • Adapt to new document layouts and formats without manual reconfiguration.
  • Ensure your platform maintains peak performance and delivers increasing ROI.

Our Technology Stack for Building Enterprise-Grade IDP Solutions

We use a modern, robust, and scalable technology stack to build high-performance Intelligent Document Processing solutions that stand the test of time.

CIS Custom Solution vs. ABBYY FlexiCapture: A Clear Comparison

Understand the fundamental differences and see why a custom-built solution provides superior long-term value for enterprises focused on growth and efficiency.

Feature CIS Custom IDP Solution ABBYY FlexiCapture (Off-the-shelf)
Cost Model One-time development cost + optional support. Lower TCO. Per-page/annual license fees, often with volume limits.
Customization Fully customizable. Built to your exact workflow and business rules. Limited customization through scripting and configuration.
Integration Deep, native integrations with any of your systems via custom APIs. Standard connectors available, custom integrations can be complex.
IP Ownership You own 100% of the source code and intellectual property. You only own a license to use the software.
Scalability Architected for your specific volume and growth projections. Scaling can be expensive, requiring higher license tiers.
Feature Roadmap You control the roadmap. New features are built on your timeline. Dependent on the vendor's development priorities.
Deployment Flexible: On-premise, private cloud, or any public cloud provider. Typically cloud-based or specific on-premise requirements.
Verdict
Best for businesses needing a tailored, cost-effective, and proprietary solution.

Good for standard use cases with minimal need for custom workflows.

Success Stories: Real-World IDP Implementations

We don't just build software; we deliver measurable business outcomes. See how we've helped organizations like yours transform their document-heavy processes.

Logistics: Automating Freight Bill & Bill of Lading (BOL) Processing

Client Overview: A top-tier global logistics company managing over 50,000 shipments daily. Their accounts payable and operations teams were overwhelmed by the sheer volume and variety of freight bills, BOLs, and proof of delivery documents from hundreds of different carriers, leading to payment delays and operational inefficiencies.

Testimonial: "The custom IDP solution from CIS has been a game-changer. We've cut our document processing time by over 80% and significantly reduced payment disputes with carriers. It’s a core part of our operational backbone now." - Marcus Dyer, VP of Operations

Key Challenges:

  • Massive variation in document layouts across different carriers.
  • Need to extract complex line-item details and accessorial charges.
  • Manual matching of BOLs, PODs, and invoices was slow and error-prone.
  • Lack of real-time visibility into the payment cycle.

Our Solution:

We developed a centralized, AI-powered IDP platform that could ingest documents from email, SFTP, and a web portal. The solution included:

  • AI models trained to handle hundreds of unique carrier invoice formats.
  • An automated 3-way matching engine for invoices, POs, and BOLs.
  • A business rules engine to validate accessorial charges and fuel surcharges.
  • Seamless integration with their existing Transportation Management System (TMS) and SAP ERP.
85%
Reduction in Manual Data Entry
60%
Faster Invoice Processing Cycle
99.5%
Data Extraction Accuracy

Finance: Streamlining and Accelerating Loan Application Analysis

Client Overview: A mid-market commercial lender processing thousands of loan applications per month. Each application required underwriters to manually review and extract data from a complex package of documents, including financial statements, tax returns, and business registrations, slowing down the entire lending decision process.

Testimonial: "CIS delivered a solution that not only automated our data extraction but also helped us make faster, more consistent underwriting decisions. Our loan approval time has decreased by 40%, which is a huge competitive advantage." - Sophia Dalton, Chief Lending Officer

Key Challenges:

  • Extracting data from dense, multi-page financial statements and tax forms.
  • Ensuring consistency in data extraction across different underwriters.
  • High compliance risk associated with manual data handling.
  • Slow turnaround times were causing them to lose deals to competitors.

Our Solution:

We built a secure IDP platform specifically for financial document analysis. The core components were:

  • Specialized AI models for understanding financial tables and tax forms (e.g., IRS Form 1120, 1040).
  • Automated calculation and validation of key financial ratios (e.g., Debt-to-Income).
  • A human-in-the-loop interface for underwriters to review and approve AI-extracted data.
  • Integration with their core banking system and credit scoring models.
40%
Faster Loan Decisioning Time
90%
Reduction in Manual Data Extraction Effort
100%
Audit Trail for Compliance

Healthcare: Digitizing and Automating Patient Onboarding Forms

Client Overview: A large multi-specialty hospital network struggling with a paper-based patient registration process. Administrative staff spent hours manually transcribing information from handwritten forms into their Electronic Medical Record (EMR) system, leading to data entry errors, long patient wait times, and compliance risks.

Testimonial: "The automated forms processing solution has transformed our front-desk operations. Patient data is now in our EMR with near-perfect accuracy before they even see the doctor. It has improved patient satisfaction and reduced our administrative burden immensely." - Dr. Evelyn Morton, Chief Medical Information Officer

Key Challenges:

  • Poor accuracy in reading handwritten patient information and insurance details.
  • High risk of data entry errors affecting patient care and billing.
  • Long patient wait times and dissatisfaction with the registration process.
  • HIPAA compliance concerns with handling physical paper forms.

Our Solution:

We created a HIPAA-compliant IDP solution that integrated directly with their EMR system (Epic). The platform featured:

  • An advanced ICR engine optimized for recognizing handwritten medical terms and personal information.
  • Automated classification of different forms (patient history, insurance, consent).
  • Real-time validation of insurance policy numbers via API lookups.
  • A secure workflow that pushed validated data directly into the correct fields in the EMR.
98%
Accuracy on Handwritten Data
75%
Reduction in Patient Registration Time
100%
HIPAA-Compliant Process

What Our Clients Say About Our Custom Solutions

Avatar for Aaron Welch

"CIS didn't just build us a piece of software; they engineered a core business process. Their expertise in AI and workflow automation was evident from day one. The ROI was clear within the first six months."

Aaron WelchCTO, ScaleUp Logistics

Avatar for Claire Baxter

"We were hesitant to move away from a big-name vendor, but building a custom solution with CIS was the best decision we made. The flexibility and cost savings are unparalleled. Their team felt like an extension of ours."

Claire BaxterDirector of Finance, Innovate Financial

Avatar for Benedict Hale

"The level of security and compliance expertise CIS brought to the table was impressive. They understood our industry's regulations and built a solution that exceeded our audit requirements."

Benedict HaleCompliance Officer, HealthData Corp

Avatar for Diana Houston

"The integration capabilities were critical for us. CIS successfully connected the new IDP platform with our legacy ERP and a modern CRM, creating a seamless flow of data that we never had before."

Diana HoustonHead of IT, Global Manufacturing Inc.

Avatar for Ethan Vance

"Their agile process and transparent communication kept the project on track and on budget. We always knew the status of the project and our feedback was implemented quickly. A truly professional partnership."

Ethan VanceProject Manager, Enterprise Solutions Group

Avatar for Fiona Gentry

"The human-in-the-loop interface they designed is incredibly intuitive. It has allowed our team to handle exceptions with speed and accuracy, and the system just keeps getting smarter."

Fiona GentryOperations Manager, Legal Process Outsourcing

Frequently Asked Questions

Have questions? We have answers. Here are some common queries about building a custom IDP solution.

The cost varies based on complexity, but a typical MVP for a custom IDP solution can range from $50,000 to $150,000. More complex enterprise systems with multiple integrations and advanced AI models can be higher. The key benefit is this is a one-time capital expense, not a recurring operational cost like licensing, leading to a significantly lower TCO over 3-5 years.

An initial Minimum Viable Product (MVP) with core extraction and classification features can often be delivered in 3 to 4 months. A full-featured enterprise platform typically takes 6 to 9 months. We use an agile development process, which means you'll see and test working software in iterative sprints, ensuring the project stays on track and aligned with your goals.

Yes, and often more so. Off-the-shelf products use generalized models. We train our AI/ML models specifically on *your* documents and data. This specialization allows us to achieve extremely high accuracy rates that often surpass what's possible with a general-purpose tool, especially for unique or complex document types.

We offer flexible and comprehensive support and maintenance plans. This can include 24/7 monitoring, ongoing performance optimization, security updates, and development of new features as your business needs evolve. We partner with you for the long term to ensure your platform remains a valuable asset.

You do. 100%. Upon final payment, we transfer all source code and intellectual property rights to you. The platform becomes a proprietary asset of your company, giving you a competitive advantage and complete control over its future.

Our platforms are designed for adaptability. We build user-friendly interfaces that allow your team to configure new templates or use our continuous learning module to train the AI on new document layouts with minimal effort, often without needing to write any new code.

Ready to Replace ABBYY with a Superior, Custom Solution?

Let's talk about your specific document challenges. Schedule a free, no-obligation consultation with our IDP experts. We'll analyze your workflows, identify automation opportunities, and provide a detailed proposal and cost estimate for your custom platform.