Logistics & Dispatch Workflow Automation Platform
Industry: Transportation & Logistics
Client Overview: A national logistics company was struggling with
inefficient communication between dispatchers, drivers, and warehouse staff, relying on
a messy mix of phone calls, texts, and emails. They needed a centralized platform to
streamline dispatching and provide real-time updates.
Testimonial: "We operate in real-time, and this platform finally gives
us the visibility we need. Dispatching is faster, errors are down, and our customers are
happier. It paid for itself within six months." - Warren Doyle, Director of
Operations, SwiftLogistics
Key Challenges:
- Providing real-time location tracking and status updates for a fleet of 500+ trucks.
- Automating the assignment of jobs to the nearest available drivers.
- Integrating with their existing Warehouse Management System (WMS).
- Ensuring the mobile app worked reliably in areas with low connectivity.
Our Solution:
- Developed a cross-platform mobile app for drivers and a web-based dashboard for
dispatchers.
- Integrated with a GPS tracking API and built a rules engine for automated job
dispatching.
- Created custom API endpoints to sync load information with their WMS.
- Implemented offline data storage and synchronization capabilities in the mobile app.