Contact us anytime to know more — Abhishek P., Founder & CFO CISIN
Good workforce planning is essentially about assessing a company's current workforce and identifying gaps that will allow it to meet future human capital needs.
This aligns with business goals.
Critical Components of Workforce Management
Workforce management, also known as WFM, is a combination of processes and practices companies use to monitor and improve their employees' productivity.
With the rise of cloud computing and mobile technology, these processes and practices can now be done almost entirely via computers and their associated software.
Take into account that many businesses now coordinate both on-site and remote workers. It is easy to see why companies of all sizes are turning to digital solutions for help in keeping everything organized.
Time Tracking
Time tracking is another critical component of stable workforce mobile app management solutions.
Many businesses used pen and paper to do this vital activity in the past. Unfortunately, this meant that you had to create multiple timesheets and enter the information into a computer. Then, you would need to calculate the payroll numbers and analyze the data to find trends and discrepancies.
The workforce management app allows you to easily track and control your team's work without the need to collect reams of paper or spend hours entering information into your computer.
Scheduling
Your workforce management starts with scheduling short-term, daily, long-term, monthly (and even year-to-year) activities.
A program that offers a simple calendar view and easy cloud-based technology distribution should be considered. This will allow you and your employees to access the schedule from wherever you are.
You can also use various enterprise mobility management tools, which are available on iOS, Android, and Windows devices, to manage your employees, regardless of where they are located.
This is actual power and flexibility.
Future Trends Prediction
Analyzing past and current data can provide insight into your team and business and help you predict future trends more accurately.
This can be beneficial in many ways, but it is most important when it comes down to the most significant expense your company has: labor costs.
It is impossible to control what you don't measure. Therefore, a large part of your WFM relies on having access to the data that will help you make the best decisions for your company.
With this information, you will be able to better:
- Track your labor budget
- Save Money
- Increase your margins
- Profits increase
- Avoid potential overtime
It will even allow you to see labor as a percentage of sales to track precisely where your money goes in the weeks, months, and years ahead.
Real-Time Management
It's hard enough to manage a group of employees who all live in the exact location. Add a distributed workforce, remote teams, or field service components, and you have a logistical nightmare.
WFM tools that simplify the management of employees on-site and off-site can be used to streamline the process by allowing for coordination in real time.
Workforce management apps allow remote team members to contact you via the app if they become ill and cannot work on their projects.
You can then assign another person to that project until the sick member returns.
This real-time management allows you to quickly and efficiently manage the ups & downs of your workforce.
Read More : Let’s Check the Reasons to Build Enterprise Apps
How do Setup Remote Workforce Systems for Enterprises?
Nobody could have predicted how the pandemic would impact work-life and force employers and employees to adapt quickly to a remote workforce model.
However, what was once an emergency measure is now part of the new normal. As a result, companies must find effective and efficient ways to set up remote workforces.
Employers can easily transition from traditional offices to a remote workforce with the right enterprise mobility solutions and protocols.
This will allow them to improve their work-life balance, reduce operational costs, and position companies for success in the long term.
Implement Tools to Aid Remote Workforce Management
Effective communication and collaboration are essential to effective management of a remote workforce. Many tools can help you do this.
These tools can help your team collaborate and work productively remotely. Microsoft Teams, for example, offers a secure space to share files and create chat rooms that are specific to your team.
Taskade allows real-time collaboration and features to develop meeting agendas or task lists. Remote work can be isolating, so communication tools are an excellent way to overcome it.
Make Communication a Priority
Communication is essential for effective remote workforce management. Clear communication is vital to effective remote workforce management.
Employers who invest in building trust between team members will increase productivity, output, morale, and overall satisfaction. These are some ways to improve communication.
- You can ensure everyone is on the same page. Make contact with your team once a week, bimonthly, or every other week. Also, meet with employees one-on-one at least monthly.
- You can ask employees how they adapt to remote work environments by setting aside time with your team and having one-on-one meetings.
- Video calls are an essential component of remote team communication. You can see facial expressions and hear voices, giving you substantial clues about how your employee is doing.
Don't Forget About Remote Training
If your team works remotely, ensure you have enough space for training and eLearning. Most educational material will be self-taught.
Many online training resources are available, including online tests and courses that can be completed at your own pace. Remote training courses and e-learning modules can be excellent tools for your employees to learn new skills and refresh their knowledge on critical aspects of their jobs.
To ensure the best practices are maintained, you can repeat cybersecurity e-learning modules every six to twelve months.
Install the Right Technology
Anyone who has tried to install Zoom or Team in the last few years will tell you that having the right technology is as important as the tips themselves.
There are many tools available that can help you and your team thrive in remote environments. In addition, remote workforce software prices and products are becoming more affordable as the number of remote workers increases.
Below are our top picks for software.
Benefits of Remote Workforce System for Businesses
Although remote work has been extensively covered, it is worth taking some time to learn how businesses can benefit from the arrangement.
Telecommuting could lead to increased productivity and attendance, according to research. Employers can also reduce costs and increase recruitment in a variety of ways.
There has been much talk about telecommuting and the many benefits it offers employees. However, it is essential to remember that this is not a one-way road.
Employers can also benefit from having remote workers (provided they have a productive work environment at home) with some planning and skilled management.
Increased Productivity
You might wonder if your employees are as productive at home as before. New data shows they are. Most people are more effective.
Recent studies have shown that remote workers are more productive and work harder than those in traditional offices.
This is because remote workers are happier and more likely to trust their employers to keep their remote work privileges.
Happier Employees
Happiness is the best thing for people. Employees are happier when they work remotely. Owl Labs, an online meeting company, asked employees if they felt happy at work.
71% answered yes to the question, while only 29% said no. This rise in happiness is an important factor in the higher productivity and performance mentioned earlier.
Remote employees are happier than those who live near them. Remote employees are more comfortable because they don't have to commute.
They also enjoy the time they have to spend with their loved ones and on their hobbies. In addition, it is easier to manage personal affairs and not worry about approval. As a result, employees are happier, more engaged, and less stressed.
A Larger Talent Pool
Traditional office work arrangements restrict the talent pool you have access to when hiring employees. The perfect candidate may be found, but they won't be able to travel to your office or be willing to relocate.
Remote work increases your talent pool. You can now select the right candidate from a broader range of candidates.
It is also easier to find candidates with specific skill sets, such as proficiency with a particular software package or language.
More Flexible Work Hours
Flexibility working from home—is often touted as one of the most significant benefits for employees. However, it can also be very beneficial for businesses because it allows people to work different hours than if they had to work at a workplace.
It can be costly to keep a workplace open 24 hours a day. However, it may be possible to ask some people to work remotely and cover night shifts.
This can make a business more efficient and allow for continuous customer service.
International Workforce at any Scale
For many companies, translating into multiple languages and localization are top priorities. Accessing international talent can be difficult when people work in one place.
This is especially true for those languages and regions that are less commonly used. It may also make it difficult to rely on native speakers.
On the other hand, remote working arrangements allow companies to hire workers from all over the globe. Remote workers may be able, for example, to translate text and speech into all the languages they require.
They can also provide local insight. Remote work options might also allow companies to hire native speakers in important languages to offer a better experience to their global customers.
Reduced Turnover
Did you know that workers can be sent home to stay with their families for many years? Today, companies offer remote work opportunities to help retain top talent.
73% of remote workers are happier with their work. Additionally, 53% of U.S. remote workers report they don't plan to leave their job in the next 12 months, while 54% of Employees in-house are searching for new jobs.
Another compelling statistic that shows employees are happy to remain with companies that allow them to work remotely is:
- 82% of employees believe they would be more loyal if their employers offered flexible work options.
- 95% of employers believe remote work has had a significant impact on employee retention
- 39% of employees are not looking for a new job or have quit because they don't have flexible work options.
Low Operating Cost
This list was started with productivity in mind, but we will finish it with costs. These are two things that small business owners value highly.
So how can remote work result in cost savings?
Reduced office space is one example. Leasing costs can be reduced by using less real estate. You can also save on leasing costs by using less real estate.
Many remote workers have their own home offices, saving you money on purchasing desks and ergonomic chairs.
Remote work can make things more complex, such as cybersecurity, collaboration, new employee onboarding, etc. However, the overall benefits of remote work include increased productivity, quality, cost savings, and employee retention.
In addition, working remotely can be made easier by working with a third-party service provider. This will allow you to reap the benefits of remote work.
Drawbacks of Remote Workforce Systems for Businesses
Working remotely has benefits and drawbacks. While there are drawbacks to working remotely, they can all be overcome with communication, the development of processes, and the use of the appropriate tools.
The following are the primary drawbacks of systems for remote workers:
Risks to Security New
Your business may face additional risks and difficulties as a result of remote work. This is well known. Everywhere and whenever they choose, employees can work.
Working on personal devices or in public spaces with free WiFi falls under this category.
Bring your own device (BYOD) and working in public places are two areas where you'll need to have clear procedures in place.
This will assist you in reducing any new hazards brought on by remote workers.
Lack of Knowledge of Employee Activities
When your staff is gathered in one area, it is easy to keep an eye on them. How can you tell whether your remote employees are working on projects unrelated to their jobs during working hours? It comes down to three main issues: trust, productivity tracking, security, and device monitoring.
If you have employed workers that are unable to produce top-notch work on schedule, you should reevaluate the hiring procedure.
You still need to monitor progress and adhere to deadlines, just like you do in the office, even if your staff is reliable. Processes and productivity tools are necessary if you want to keep tabs on what your team is doing, their deadlines, and what they are up to.
More Distractions
Both office workers and those who work remotely may encounter distractions while at work. The type of employee will influence whether or not distractions are an issue.
Some workers might perform better in a workspace that they have designed. Some people could find distractions like pets, pleasant weather, or kids distracting. Not everyone should do remote work.
When interviewing potential applicants or discussing the possibility of remote working with workers, you should bring up this issue.
Difficulties in Team Building
To make remote and hybrid teams feel involved and build trust inside the organization, it is crucial to design team-building exercises for both types of units.
Choosing the Ideal Employees
To access a bigger talent pool, remote employees can be a terrific option. Finding remote labor may become difficult as a result, though.
Talking with your present employees who have switched to remote work will help you find a solution to this.
Why Do You Need Business Intelligence?
Many questions arise when you deal with workforce management issues. Therefore, you need to answer them quickly.
These are some examples:
- Your client is looking for talent in a particular area with a specific skill set that they can hire today. Are you aware of who is available?
- You can quickly get in touch with your talent by knowing their communication preferences. But do you know which person prefers texting and which prefers email?
- Reports of no-shows are standard. Are you able to identify the reason? Do you recognize a trend?
- You are losing productivity because your timesheets are incorrect. Employees report the wrong hours frequently, which can lead to inaccurate timesheets. This is why it's so common.
- These issues can be solved by using business intelligence techniques. You will at least be able to pinpoint your problems and successes. This information can help you evaluate the performance of the business.
Analyzing data with Mobile BI allows you to predict growth patterns, understand worker behavior, forecast your clients' needs, focus on the best recruiting strategies, and track revenue trends.
With a solid understanding of your current capacity, you'll be able to meet client needs quickly.
The Key Takeaway
Telecommuting can offer many benefits to employees. However, it is essential to emphasize that the benefits of telecommuting can also be extended to remote employees if you plan well.
Remote work has many benefits, but there are also potential downsides. Remote work arrangements are based on trust.
Employers must trust their employees to be productive and meet their expectations. Employees need to have confidence that their employers will not abuse their working hours or set unrealistic expectations.
It is also essential to have healthy work habits and take responsibility for your actions. This can be hard for some.
Remote work can be a great option. However, it's essential to set the right expectations. There is a need for balance between the employer and employee, as with all work models.
Everyone benefits from finding that balance.
