AI-Powered BFSI Digital Transformation
Modernize your core. Automate operations. Delight your customers.
We build secure, compliant, and future-ready digital platforms for Banking, Finance, and
Insurance.
Trusted by Global Leaders in Finance, Insurance, and Technology
The BFSI Sector is at a Tipping Point. Are You Ready?
Legacy systems, mounting regulatory pressures, and soaring customer expectations are no longer just challenges, they are existential threats. Sticking with the status quo means falling behind agile FinTechs and digital-native competitors. True transformation requires more than just technology, it demands a strategic partner who understands the intricate dance of innovation, security, and compliance. We are that partner.
Ironclad Security & Compliance
In BFSI, security isn't a feature, it's the foundation. We build platforms that meet and exceed the strictest global standards (SOC 2, ISO 27001, PCI DSS). Our "Governance First" approach to AI ensures your data and your reputation are protected.
Accelerated Time-to-Value
Why wait 18 months for results? Our AI-enabled PODs and agile methodologies deliver tangible business outcomes in weeks, not years. We focus on rapid prototyping and iterative development to get your innovative products to market faster.
Deep Domain Expertise
We speak your language. With over two decades of experience and a portfolio of successful BFSI projects, we understand the nuances of digital banking, lending automation, and insurance platform modernization. We translate business needs into robust technical solutions.
AI-Enabled Core Modernization
Don't just patch your legacy systems, transform them. We specialize in a phased, low-risk approach to modernizing core platforms, leveraging microservices, cloud-native architecture, and AI to build a resilient and scalable foundation for future growth.
Measurable Business Outcomes
Our solutions are designed with your bottom line in mind. From reducing loan processing costs to increasing customer lifetime value through personalization, we tie every technological decision back to a clear, measurable business impact. Your success is our metric.
True Partnership Model
We're not just a vendor, we're an extension of your team. With a 95%+ client retention rate and a 100% in-house talent model, we provide the consistency, transparency, and commitment needed for long-term digital transformation success. Try us with a 2-week paid trial.
Our Comprehensive BFSI Digital Transformation Services
We offer a full spectrum of AI-enabled services designed to address the most critical challenges and opportunities in the BFSI sector. From core platform modernization to creating next-generation customer experiences, our solutions are tailored to deliver security, efficiency, and growth.
Core Banking Modernization
Replace or augment your legacy core with a flexible, cloud-native, and API-first architecture to enable rapid product innovation and operational agility.
- De-risk transformation with a phased, microservices-based approach.
- Achieve 99.99% uptime and scalability with cloud-native infrastructure.
- Integrate seamlessly with third-party FinTechs via a robust API layer.
Omnichannel Digital Banking Platforms
Deliver a consistent, personalized, and seamless customer experience across web, mobile, and branch channels.
- Increase customer engagement with AI-powered personalized product recommendations.
- Reduce call center volume with intelligent, 24/7 conversational AI chatbots.
- Unify customer data into a single view to drive hyper-personalization.
Open Banking & API Integration
Develop and manage a secure and scalable API ecosystem to comply with regulations, foster innovation, and create new revenue streams.
- Ensure compliance with PSD2, CDR, and other open banking standards.
- Monetize your data and services through a secure developer portal.
- Accelerate innovation by connecting with a vibrant ecosystem of FinTech partners.
AI-Powered Loan Origination Systems (LOS)
Automate and accelerate the entire lending lifecycle, from application to closing, reducing costs and improving borrower experience.
- Reduce loan processing time by up to 70% with intelligent document processing (IDP).
- Improve decision accuracy and reduce risk with AI-driven credit scoring models.
- Enhance borrower transparency with a self-service digital application portal.
Digital Lending & Mortgage Platforms
Create end-to-end digital platforms for personal loans, mortgages, and commercial lending that are fast, transparent, and user-friendly.
- Increase application completion rates with a simplified, intuitive online experience.
- Automate underwriting rules to provide instant loan decisions.
- Integrate with e-signature and digital verification services for a fully paperless process.
Collections & Recovery Automation
Leverage AI and data analytics to optimize collections strategies, improve recovery rates, and ensure compassionate, compliant customer interactions.
- Predict delinquency risk and prioritize collections efforts with machine learning.
- Automate communications and payment plans through a self-service portal.
- Ensure compliance with collections regulations through automated call scripting and monitoring.
Insurance Core Systems Transformation (Policy, Billing, Claims)
Modernize your core insurance platforms to increase operational efficiency, accelerate product launches, and improve agent and customer experiences.
- Launch new insurance products in weeks, not months, with a configurable platform.
- Reduce claims processing costs by 30%+ with AI-powered automation.
- Provide agents and brokers with a unified digital portal for quoting and binding.
AI-Driven Claims Processing Automation
Automate claims from First Notice of Loss (FNOL) to settlement using AI, computer vision, and intelligent workflows.
- Enable straight-through processing for simple claims, settling them in minutes.
- Detect fraudulent claims with higher accuracy using advanced AI anomaly detection.
- Use computer vision to assess vehicle or property damage from photos automatically.
Digital Insurance Portals & InsurTech Solutions
Develop engaging digital platforms for policyholders, agents, and brokers that simplify quoting, policy management, and claims submission.
- Increase customer self-service adoption with an intuitive mobile app and portal.
- Leverage telematics and IoT data for usage-based insurance (UBI) products.
- Empower agents with data-driven insights and digital tools to sell more effectively.
Digital Payment & Wallet Solutions
Build secure, scalable, and feature-rich digital payment platforms, e-wallets, and real-time payment processing systems.
- Integrate with global payment gateways and real-time payment networks.
- Ensure bank-grade security with tokenization, encryption, and multi-factor authentication.
- Incorporate value-added services like loyalty programs and P2P transfers.
WealthTech & Robo-Advisory Platforms
Create automated, algorithm-driven financial planning and investment management platforms that democratize wealth management.
- Develop sophisticated goal-based planning and portfolio rebalancing algorithms.
- Provide clients with a transparent and intuitive dashboard to track their investments.
- Integrate with custodians and market data providers for seamless execution.
Blockchain & DeFi Solutions
Explore the future of finance by developing decentralized applications, smart contracts, and tokenization platforms for assets and securities.
- Build secure and transparent supply chain finance solutions on blockchain.
- Create smart contracts to automate complex financial agreements like derivatives.
- Develop platforms for issuing and trading tokenized real-world assets.
AI-Powered Fraud Detection & AML
Implement real-time, machine learning-based systems to detect and prevent financial fraud and ensure Anti-Money Laundering (AML) compliance.
- Reduce false positives by over 50% compared to traditional rules-based systems.
- Detect sophisticated fraud patterns in real-time across multiple channels.
- Automate Suspicious Activity Report (SAR) generation for regulatory filing.
Regulatory Tech (RegTech) Solutions
Automate compliance monitoring, reporting, and risk management processes to reduce costs and navigate the complex regulatory landscape.
- Automate the generation of regulatory reports for bodies like the Fed, SEC, and FINRA.
- Use Natural Language Processing (NLP) to scan for regulatory changes and assess their impact.
- Create a centralized GRC (Governance, Risk, Compliance) platform for enterprise-wide visibility.
Enterprise Data Platforms & Analytics
Build a modern data architecture to break down data silos, create a single source of truth, and unlock actionable insights for risk, marketing, and operations.
- Implement a data lakehouse architecture for both BI and AI/ML workloads.
- Ensure data quality and governance to build trust in your data.
- Develop predictive models for customer churn, credit risk, and lifetime value.
Proven Results in BFSI Transformation
We don't just talk about transformation, we deliver it. Explore how we've helped BFSI leaders overcome their most complex challenges and achieve remarkable results.
The Challenge: A Manual, Paper-Based Bottleneck
The bank's commercial loan origination process was archaic. It relied on spreadsheets, email, and physical documents, leading to lengthy approval times, frequent data errors, and a frustrating experience for both loan officers and clients. They were losing deals to more agile competitors and facing rising operational costs.
Key Challenges:
- Slow Turnaround Times: Averaging 30-45 days from application to funding.
- High Operational Costs: Excessive manual effort for data entry, document verification, and compliance checks.
- Lack of Visibility: No centralized system to track loan status, creating internal confusion and poor client communication.
- Compliance Risk: Manual processes increased the risk of non-compliance with lending regulations.
Our Solution: An AI-Powered Digital Lending Platform
We designed and built a custom, end-to-end digital loan origination system (LOS) on a modern, microservices-based architecture.
Key Implementations:
- Intelligent Document Processing (IDP): An AI module to automatically extract and validate data from financial statements, tax returns, and other documents.
- Automated Underwriting Workflow: A configurable rules engine that automated credit policy checks, covenant calculations, and preliminary risk assessment.
- Client & Broker Portal: A secure, self-service portal for clients and brokers to submit applications, upload documents, and track loan status in real-time.
- Centralized Dashboard: A comprehensive dashboard for loan officers and management providing a 360-degree view of the entire lending pipeline.
The Challenge: Overwhelmed Adjusters and Unhappy Customers
The insurer's claims process was labor-intensive, requiring adjusters to manually review every claim, regardless of complexity. This led to long cycle times, high administrative overhead, and inconsistent outcomes. Customer satisfaction was declining due to the slow and opaque process.
Key Challenges:
- High Loss Adjustment Expense (LAE): Significant costs associated with manual claims handling.
- Long Cycle Times: Average time to settle a claim was over 15 days.
- Inconsistent Fraud Detection: Reliant on adjuster experience, leading to missed fraudulent claims.
- Poor Customer Experience: Lack of transparency and slow communication during the claims process.
Our Solution: A Straight-Through Processing (STP) Claims Platform
We developed an intelligent claims processing platform that leverages AI and machine learning to automate the entire claims journey for low-to-medium complexity claims.
Key Implementations:
- AI-Powered FNOL: A mobile-first First Notice of Loss (FNOL) process where customers could submit claims via an app, with chatbots guiding them through the process.
- Computer Vision Damage Assessment: An AI model that analyzes photos of vehicle damage to generate an instant, accurate repair estimate.
- Automated Adjudication Engine: A rules and AI-based engine that checks policy coverage, validates claim details, and automatically approves payments for simple claims.
- Fraud Detection Model: A machine learning model that flags suspicious claims in real-time for review by a special investigation unit.
The Challenge: Building a Bank-Grade Platform on a Startup Timeline
The startup had a brilliant idea but lacked the in-house expertise to build a complex payments platform that could handle high transaction volumes while meeting stringent security and regulatory requirements. They needed to move fast to capture market share but couldn't afford to compromise on security or scalability.
Key Challenges:
- Aggressive Time-to-Market: Needed to launch an MVP within six months to secure the next round of funding.
- Bank-Grade Security: Required PCI DSS Level 1 compliance and robust anti-fraud measures from day one.
- Scalability: The architecture needed to handle exponential growth in transaction volume.
- Complex Integrations: Required integration with multiple banking partners, FX providers, and KYC/AML services.
Our Solution: A Cloud-Native, API-First Payments Hub
We acted as the startup's dedicated technology team, building a highly scalable and secure payments platform using a cloud-native, serverless architecture on AWS.
Key Implementations:
- Microservices Architecture: Built the platform as a set of independent, scalable services (e.g., user onboarding, transaction processing, FX conversion) for maximum flexibility.
- Serverless Computing: Utilized AWS Lambda and Fargate to create an infrastructure that automatically scales with demand and minimizes operational costs.
- DevSecOps Pipeline: Implemented a fully automated CI/CD pipeline with integrated security scanning to ensure rapid, secure code deployment.
- Multi-Layered Security: Designed a defense-in-depth security strategy including encryption, tokenization, WAF, and real-time fraud monitoring.
Our Agile & Collaborative Transformation Framework
We believe successful transformation is a journey, not a destination. Our proven framework ensures alignment, transparency, and continuous value delivery at every stage of our partnership.
1. Discover & Strategize
We immerse ourselves in your business to understand your goals, challenges, and competitive landscape, co-creating a detailed transformation roadmap.
2. Design & Architect
Our solution architects design a secure, scalable, and future-proof technical blueprint, focusing on user experience and seamless integration.
3. Build & Iterate
Using agile sprints, our AI-enabled teams develop, test, and deliver working software in short cycles, allowing for continuous feedback and adaptation.
4. Deploy & Optimize
We manage the seamless deployment to your production environment and provide ongoing support and optimization to ensure long-term success and ROI.
Technology & Platforms We Master
We leverage a modern, enterprise-grade technology stack to build robust and scalable BFSI solutions. Our experts are proficient in the leading cloud platforms, development frameworks, and data technologies.
Hear From Our Valued Partners
Our 95%+ client retention rate is a testament to our commitment to excellence and partnership. See what leaders in the industry are saying about their experience with CIS.
"CIS's expertise in cloud-native architecture was critical for our digital banking launch. They built a platform that is not only scalable but also incredibly secure, giving us the confidence to grow aggressively."
"The AI-powered underwriting system has fundamentally changed our business. We've reduced risk, improved consistency, and freed up our best people to focus on building relationships. The ROI was clear within the first six months."
"We needed a partner who understood the complexities of insurance regulations. CIS's RegTech solution automated our compliance reporting, saving us thousands of hours and significantly reducing our risk exposure."
"Working with the CIS team felt like a true partnership. Their agile process and transparent communication kept us aligned every step of the way. They delivered our new mobile app on time and exceeded our expectations."
"Their deep understanding of payment systems was invaluable. They helped us navigate complex integrations and build a platform that is both robust and flexible. We couldn't have launched without them."
"The data analytics platform CIS built has unlocked incredible insights. We now have a single view of our customers, allowing us to personalize offers and proactively manage churn. It's a powerful competitive advantage."
Meet Our BFSI Transformation Experts
Our team is our greatest asset. We are a collective of seasoned architects, AI specialists, and domain experts dedicated to solving the BFSI industry's toughest challenges.
Amit A.
Founder & COO, Ph.D. - Expert in architecting scalable, secure enterprise technology solutions for the financial sector.
Dr. Bjorn H.
V.P. - Ph.D., FinTech, DeFi, Neuromarketing. A visionary in applying emerging technologies to create disruptive financial products.
Joseph A.
Expert Cybersecurity & Software Engineering. Specializes in building zero-trust security frameworks for BFSI applications.
Vishal N.
Manager, Senior Data Scientist (AI/ML). Leads the development of predictive models for fraud detection, credit risk, and personalization.
Flexible Engagement Models for Your Needs
We offer flexible, transparent, and value-driven engagement models to align with your project goals, budget, and internal resources.
Dedicated AI-Enabled PODs
Assemble a cross-functional Product-Oriented Delivery (POD) team of strategists, designers, developers, and QA engineers who work as a seamless extension of your organization. Ideal for long-term projects and continuous innovation.
Fixed-Scope, Outcome-Based Projects
For projects with well-defined requirements, we offer a fixed-price, fixed-timeline engagement. We guarantee delivery of specific business outcomes, providing you with cost certainty and clear deliverables.
Time & Materials (T&M)
Perfect for projects where requirements may evolve. This model offers maximum flexibility, allowing you to scale resources up or down and adjust project direction based on emerging business needs and market feedback.
Recognized for Excellence & Innovation
Our commitment to quality, innovation, and client success is recognized by leading industry bodies and platforms.
Frequently Asked Questions
Security and compliance are at the core of our methodology. We are certified for SOC 2, ISO 27001, and PCI DSS. Our process includes:
- Secure by Design: We integrate security into every phase of the development lifecycle (DevSecOps).
- Compliance Expertise: Our teams are trained on key regulations like GDPR, CCPA, and specific BFSI mandates.
- Regular Audits: We conduct continuous vulnerability scanning, penetration testing, and third-party audits.
- Data Encryption: We enforce encryption for data at rest and in transit using industry-best standards.
Absolutely. We specialize in legacy modernization and integration. Our approach is not to "rip and replace" unless necessary. We use a strangler fig pattern and build a robust API layer around your core systems. This allows us to incrementally introduce new digital services and functionality while minimizing disruption to your ongoing operations, ensuring a smooth, phased transition.
Timelines vary based on project complexity, but our agile approach is designed for speed. We can often deliver a Minimum Viable Product (MVP) for a new digital service or platform within 3-6 months. Larger core modernization projects are typically phased over 12-24 months to manage risk and deliver continuous value. We begin every engagement with a detailed roadmapping phase to establish clear timelines and milestones.
Our AI-enabled model provides benefits at two levels. First, we build AI-powered features into your solutions (like fraud detection, personalization, and automation). Second, we use enterprise-grade AI tools within our own development process. This "AI-Augmented Delivery" helps us:
- Accelerate Development: AI assists our developers in writing, testing, and debugging code faster.
- Enhance Quality: AI tools help identify potential bugs and security vulnerabilities early in the process.
- Improve Efficiency: We automate repetitive tasks, allowing our experts to focus on high-value strategic work.
We offer the best of both worlds. Unlike giant consulting firms, we are agile, hands-on, and focused purely on execution. Unlike traditional offshore firms, we are a strategic partner with deep domain expertise and a commitment to quality demonstrated by our CMMI Level 5 rating. Our key differentiators are:
- 100% In-House Talent: We don't use contractors. This ensures consistency, accountability, and security.
- Process Maturity: CMMI Level 5 and SOC 2 certifications provide verifiable proof of our quality and security standards.
- AI-Driven Approach: We are not just talking about AI; we are actively using it to deliver better, faster results.
- Partnership Model: Our 95%+ client retention rate reflects our focus on building long-term, successful relationships.
Ready to Build the Future of Your Financial Institution?
Let's talk. Schedule a complimentary, no-obligation consultation with our BFSI digital transformation experts. We'll discuss your unique challenges, explore potential solutions, and outline a clear path to achieving your strategic goals.