Maximizing ROI: The Ultimate Guide to ERP Extension & Plugin Development - What's the Cost? What's the Gain?

Maximizing ROI with ERP Extension & Plugin Development
Abhishek Founder & CFO cisin.com
In the world of custom software development, our currency is not just in code, but in the commitment to craft solutions that transcend expectations. We believe that financial success is not measured solely in profits, but in the value we bring to our clients through innovation, reliability, and a relentless pursuit of excellence.


Contact us anytime to know moreAbhishek P., Founder & CFO CISIN

 

By contrast, diving headfirst into an ERP project without first setting clear goals, objectives, and structures increases the risk of major difficulties later on.


What Is Enterprise Resource Planning (ERP) and Resource Management?

What Is Enterprise Resource Planning (ERP) and Resource Management?

 

Enterprise Resource Planning (ERP), also referred to as enterprise resource management (ERM), is a platform companies use to coordinate and coordinate critical components of their businesses in one system.

ERP software plays an integral part in running businesses successfully as it helps streamline all processes necessary for running them successfully in one convenient system.

ERP migration solutions can integrate multiple functions, including planning, purchasing, marketing, and sales management, as well as finance, human resource administration, and human resource administration.


Understanding Enterprise Resource Planning (ERP)

An enterprise resource planning (ERP) system can be likened to the glue that holds together all of the computer systems within a large company.

Each department typically utilizes its optimized system tailored for specific tasks without an ERP application; all departments then have separate systems that they access via one common portal application.


What Is ERP?

What Is ERP?

 

ERP applications allow departments to share and communicate more easily by gathering data about the state and activity of different divisions, which is then made available for productive use across departments.

ERP applications help corporations gain greater self-awareness by consolidating information regarding production, finance, and distribution into one place.

They help eliminate redundant technologies by connecting those used by different departments. This process integrates multiple systems, such as accounts payable, inventory control, order monitoring, and customer databases, into one cohesive entity.

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What Does ERP Do?

ERP has developed from traditional client-server models using manual entry systems into cloud-based platforms that are accessible remotely over the web.

Platform creators usually maintain them while their services are rented out. Businesses select their desired applications, and hosting companies install them on the server they rent; then, both parties collaborate to integrate client processes and data.

All data accumulated by the server is instantly accessible to anyone with authorization, with reports containing graphs, metrics, and other visual aids to assist clients in understanding how their business is doing.

Failing to implement their ERP system properly could cause cost overruns within their business.


Enterprise Resource Planning and Its Benefits

Enterprise Resource Planning and Its Benefits

 

Enterprise resource planning (ERP), also referred to as enterprise resource management (ERM), is used by businesses for various reasons ranging from growing, cutting costs, improving operations, and expanding.

Benefits realized and sought can vary widely among companies, but here are a few that stand out.


Integration and Automation Increase Accuracy and Productivity

Integrating and automating business processes reduces redundant work while increasing accuracy and productivity.

Departments with interlinked processes can also synchronize their efforts for optimal results.


Real-Time Reporting

Businesses of all kinds can take advantage of real-time reporting of data from one system. Accurate and complete reporting is key for planning, budgeting, forecasting, and communicating the state of operations within an organization to stakeholders such as shareholders, as well as managing current operations within their operations more efficiently.


Increased Efficiency

Businesses can quickly access information required by clients, vendors, and partners - which leads to improved employee and customer satisfaction, faster response rates, and greater accuracy.

When efficiency increases within an organization, costs often decrease significantly. ERP software gives management access to an overview of data, enabling real-time decision-making.


Collaboration Increased

An engaged team can increase productivity and employee satisfaction as employees understand more fully how each group contributes towards fulfilling the mission and vision.

Elimination of menial tasks frees employees' time for more important activities.


ERP Disadvantages

ERP Disadvantages

 

ERP systems don't always improve a company or eliminate inefficiencies, and it may require revising its organizational structure or simply being incompatible.

ERP systems often fail to achieve their goals because companies are unwilling to change old processes and give up software that has worked well in the past.

Therefore, it is vitally important that any ERP project be split up into smaller tasks to prevent cost overruns from developing into large project overruns.

Utilizing change management principles throughout an ERP implementation lifecycle can reduce or prevent failures and ensure full implementation.


ERP Solution Development Benefits

ERP Solution Development Benefits

 

There are numerous advantages associated with adopting an enterprise resource planning system:


Business Process Optimization

A resource planning system can automate many time-consuming processes in your company to reduce costs and enhance workflow while eliminating human error through system integration.


Internal Communication Efficiency

ERP extension & plugin development enhances internal communications and efficiency between departments by using a common database.

Accessing this information enables users to rapidly reach consensus on controversial matters without direct interaction among members of different departments; furthermore, these solutions are compatible with many third-party applications.


Enhancing Customer Service

Automation also offers great potential to improve customer service. By processing machine data, providing detailed analysis of customer requirements, and forecasting future demand trends, automation allows for improved customer care.


Time Economy

Implementing an ERP solution reduces the time required to perform administrative or routine tasks, optimizing workflow and saving valuable hours in productivity.


Productivity Tracking

ERP solutions provide various analytical reports that allow companies/departments to track current trends in performance, facilitate decision-making, increase productivity, and streamline working processes.

Transparency within the system makes real-time operations visible for a clear view.


Key KPIs of ERP Programming

Key KPIs of ERP Programming

 

Entrepreneurs must set realistic and clear expectations before embarking on custom system development to ensure successful collaboration in the future.

App requirements should be approved by both stakeholders and developers in order to be effective and attainable.


Outline the Path

Once you have determined your general requirements, the next step should be identifying an implementation type and creating an overall project plan for ERP implementation.

This plan should outline the basic modules of the system as well as development team composition, resource requirements for the completion process, and an estimated budget estimate as well as approximate timelines.


Select Appropriate Technologies

A major factor in the success of any development project lies in selecting an apt technology stack. Three basic aspects are involved with custom ERP programming: system hosting, programming framework, and database implementation.

Your hosting solution depends on what type of solution you've adopted, local or cloud; they require different levels of maintenance after implementation.

When working with an outsourcing development company, developers choose their framework; the most popular among these options is JavaScript's frontend/backend modes.

When selecting a database, there are two primary options to consider. SQL databases may be more suitable for smaller businesses. In contrast, NoSQL databases provide data in various file formats and may better suit larger organizations.


Take Care with UX/UI Design

A high-quality user experience (UI/UX) design is also vital to ensure an ERP solution operates effectively. When selecting an interface, ensure it offers easy navigation with all necessary tools readily accessible; connecting elements intuitively also contributes to bettering the overall user experience.


Integrate Existing Infrastructure

Most organizations that consider custom ERP development already utilize databases or apps for specific functions within their organization.

Before initiating the actual development process, developers should merge this existing data with that for the current project in order to ensure the smooth future performance of the organization without additional integration tools being needed.


Test Implemented Solution

Testing an ERP solution is an essential part of its development; it enables discrepancies to be identified and corrected prior to the release of the system.

When testing apps, it is important to pay attention to how closely they meet initial requirements, functionality, and security aspects - involving key departments for feedback-gathering purposes is often beneficial in providing more meaningful test results.


What is ERP Implementation?

What is ERP Implementation?

 

Enterprise Resource Planning (ERP) systems combine many functions within a business, such as human resources, finance management, sales, and manufacturing, to increase productivity and efficiency.

ERP implementation refers to the planning, configuration, and deployment process for an ERP system. This involved process usually takes several weeks before its deployment and automation of various functions is in place.

To ensure a successful ERP implementation, an organization must carefully define its requirements, redesign processes to take advantage of all that the system can offer, configure it to support these processes and test thoroughly prior to rolling it out to users.

In order to navigate all these steps smoothly and on schedule, careful planning and phased implementation will be essential.

What are the phases of an ERP implementation plan? An ERP implementation plan typically encompasses six distinct phases, each with its specific objectives.

While these stages may differ between companies and may even overlap, typically, this lifecycle phase comprises discovery and planning, designing, development testing, deployment support as well and support.


Discovery & Planning

What is the initial phase of ERP implementation? This phase entails selecting and researching systems, assembling a project team, and outlining the requirements of the new system.

The project team is responsible for many tasks related to implementation. This includes creating the project plan, setting target dates, allocating resources, and making design and product decisions, in addition to overseeing day-to-day project operations.

An ERP project team typically includes an executive sponsor and project manager, as well as representatives from departments that will use the system.

Engaging senior management in this endeavor is key to ensuring it receives enough resources to implement changes across your organization successfully. Your team may hire an implementation partner or external ERP consulting services to assist with designing and configuring system components; in any event, internal experts involved with its implementation, such as IT representatives or writers, should also be represented in this group - perhaps one could include IT or writing expertise who will create tailored reports for users throughout your company.

One of the first goals for any team will be to gain a comprehensive understanding of current issues, such as process inefficiencies and requirements for an ERP system.

Suppose your organization has created a business requirements case detailing issues and goals related to ERP implementation (such as quicker financial close, increased insight into operations, or preparation for an IPO). In that case, this document may serve as a roadmap toward more detailed analysis and documentation of workflows.

At this stage, your team will select and purchase an ERP system based on a clear understanding of its requirements.

Selecting whether to implement cloud-based or on-premises ERP can be a key decision; typically, an on-premises ERP requires purchasing software and installing it at your company data center, while cloud-based ERP requires accessing an internet subscription; deployment can often take less time with less IT expertise needed for implementation.


Design Your Own

Design phase: Beginning with detailed requirements and an in-depth knowledge of existing workflows, an ERP system design is developed.

This involves developing more efficient workflows as well as business models procedures that use it. Users are an ideal source for input when it comes to the design phase; by engaging them early, you can ensure that users will embrace and make use of your system fully.

Gap analysis tools can be used to detect process irregularities and intricacies that require customizing ERP software or altering workflows or processes so as to align more closely with an ERP system.

Teams can then present this list to their implementation partner or supplier and request they suggest solutions for the gaps identified by this tool.


Development in Emerging Nations

Once your design requirements are clear, development can commence. Software must be configured and customized as necessary to support new processes, as well as integrated with any existing business applications that may exist in order to support integration.

Likewise, an ERP system on the premises will need hardware and software installed for proper functioning.

Parallel to software development, teams must also prepare training materials that will aid users as they adapt to a new system.

Furthermore, planning data migration - an often complex task that involves extracting, transforming, and loading it across various systems that may involve extracting, transforming, and loading different formats containing duplicate or inconsistent information from multiple systems into another - must begin as well. In this phase, project teams must select only relevant historical data for migration as this prevents unnecessary blanket migration of irrelevant or inapplicable records (for more details, see below).


Testing

Testing and development can happen concurrently. For instance, the project team might conduct test modules and features before making fixes and adjustments based on their results before performing another round of retesting.

Likewise, one ERP module could be tested while another one was being developed; an initial phase consisting of basic software functions should then be followed up with rigorous user tests, which involve employees using it daily; testing migration data migration may also take place at this point as well as user training-introduction sessions.

Many vendors will provide pre and post-deployment training tools. Organizations should take advantage of both vendor assistance and any training materials developed during development to customize resources that address daily user tasks for maximum effect.


Deployment

You have worked tirelessly toward this day: the launch of your system. Be prepared for issues that might arise. There may be many moving parts, and some employees might become confused despite your best efforts at prepping them.

Your project team must be available to address any queries from users and attempt to address any potential issues; your implementation partner can assist with troubleshooting as needed. Users may require time to adjust to this new system and realize its productivity gains.

Before deployment, some data should be migrated; other information, such as transactional data, should be transferred immediately.

Some organizations deploy an ERP system in its entirety at once; others choose to prioritize certain processes or modules before expanding on their implementation later. Some also choose to run their old systems alongside their new ERP implementation in order to mitigate risks; this can increase project costs while decreasing user productivity.


Support & Updates

Once deployed, support & updates are essential in keeping users satisfied while making sure the business functions can reap all the advantages it desires from the ERP system.

During this phase, the project team remains accountable for maintaining it; however, their focus shifts more toward user feedback and tweaking of the system, with additional configuration or development work often necessitated if new features are added to it.

Finally, new staff must also learn the system. Your hardware may need updating or upgrades periodically if you use an on-premises ERP system; your vendor should automatically provide updates if using cloud ERP solutions.

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Implementation Best Practices

Implementation Best Practices

 

A phased approach alone cannot ensure the success of ERP implementation. Each phase must adhere to best ERP implementation practices such as:


Never Underestimate Planning

Though it can be tempting to rush ahead with design and development immediately, sufficient time must be dedicated to the planning and discovery phases of any implementation project in order to establish solid foundations with high-level support, clearly outlined plans, and adequate budget and staff requirements.

Support and training are integral parts of the implementation processes. Project team members might mistakenly believe that deployment day marks the completion of implementation activities; for users of the system, however, this date marks just the start of many steps that lie ahead.

What happens next is key to the success of any project. Planning and allocating appropriate resources are necessary for providing technical support, fixing issues, providing updates, and end-user training.

These factors all play an integral role. Staff must be able to use the system without issue and be familiar with all new workflows, especially if there won't be an outside consultant available for guidance.

Your organization will reap many advantages by investing time in these areas.


Data Migration Should Be Approached Carefully

Organizations often make the mistake of migrating all their historical data into a new system without considering any possible redundancies or outdatedness; are those 10-year-old order records really still relevant, or is every supplier still on your list operational? Therefore, prior to switching ERPs, it's crucial to develop a plan to rationalize and clean up the data within your organization by going through existing records and looking for discrepancies, inaccuracies, and old accounts that should be removed or closed.


Communicate Throughout All Phases Of Implementation

The implementation team must regularly inform all employees about why an ERP implementation project has begun and its goals.

They should also explain to all staff what benefits may accrue from taking part, what their expected responsibilities will be, as well as any surprises they can expect during each stage. Communication also applies in both directions: the project team should listen to users' concerns prior to and post-implementation.

Implementing ERP systems could be one of the biggest investments your company can ever make in terms of time, resources, and money.

Success with an ERP depends on its implementation - once live, it should continue to optimize and review business unit processes as well as add features and functionality over time for optimal long-term performance.

Also Read: What are Enterprise Resource Planning (ERP) Systems?


Bottom Line

ERP (Enterprise Resource Planning) is a system that unifies and coordinates all business processes, providing companies with a more centralized view.

Without ERP systems in place, businesses tend to work in silos, with each department using separate systems for planning and allocating their resources more effectively.

ERP systems facilitate the free flow and sharing of information across an organization. They integrate systems to improve productivity and efficiency while creating synergies among teams and departments.

However, implementation can prove counterproductive if its culture cannot adjust to changes caused by this new system and it fails to examine how its structure can support it.