CIS Business Process Outsourcing, BPO & Call Center, Contact
Center Services
A step beyond IT outsourcing, business process outsourcing (BPO)
is increasingly becoming the strategic choice of companies
looking to achieve cost reductions while improving their
service quality, increasing shareholder value and focusing
on their core business capabilities.
CIS’s breadth of capabilities, proven program management
skills and ability to integrate technology with business
processes makes us your natural choice as BPO partner. With
a comprehensive menu of BPO services across a range of
functions — including claims processing, invoicing, human
resources and payroll, finance, procurement and customer
support —CIS is already providing BPO services to many
clients, generating significant revenues. As our BPO
offerings grow, we commit to bringing operational excellence
to reengineer your business processes for optimal service,
quality and cost
CIS
CALL CENTER SERVICE FEATURES
Certified Sales and
Customer Service agents
Dedicated Client Services
Representative
Hourly and monthly pricing
models
24/7/365 service (after
hours, holiday’s incl.)
Services offered in 5
languages
(English, German, French,
Spanish & Hindi)
Local telephone number
Toll-free number (on
nominal Flat fees for USA)
Award winning quality and
daily call monitoring
CIS OFFERS THE FOLLOWING SERVICES
Toll Free Customer Service
Order Taking Services
Live Web Chat (Live Web
Chat, Web Push
Real-time Email Response
Direct Response/
Infomercials
Conference, Class, Seminar
and Event Registration
Appointment Scheduling
Live Receptionist
24-Hour HelpDesk
Emergency Response
Inbound Call Center
Services
Outbound Call Center
Services
Remote Receptionist
Dealer Locate and Referral
Service
Website Receptionist
Service
Surveys and Customer
Contact
Knowledge Process
Outsourcing “KPO”
Engineering Process
Outsourcing “EPO
Accounts, Financial,
banking back office services
Business Process
outsourcing
QUALITY ASSURANCE:
Outsourcing gives your corporation
access to a specialized talent pool without the costs of
recruiting, training, and monitoring your own workforce.
At CIS, we are highly dedicated to our employees, who
not only represent the face of our business, but also
act as the front line of your corporation. We know first
impressions matter and accordingly, we do everything
possible to ensure our agents put your best image
forward by ensuring the highest level of quality for all
customer interactions (voice, chat, and email) including
hire the best people for our client accounts, Motivation
on regular basis and Retention of Employees.
* * * Partner with CIS and experience significant
improvements in your customer service.
CIS offers
a deep reservoir of proven practices, processes, tools,
and infrastructure needed to fulfill full lifecycle
software CIS offers a deep reservoir of proven practices,
processes, tools, . .........
CIS's Development Headquarter in Indrore have the technical quality and resource
capability to support both custom and large scale client
programs.........
CIS’s breadth of capabilities, proven
program management skills and ability to integrate
technology with business processes makes us your natural
choice as BPO partner.....
At CIS, we attempt to identify the possible
outsourcing opportunity and present our capability as an
integrated Technology and process Outsourcer catering to
all your needs......
Powerful online corporate branding can
equip most any new or existing website with instant
credibility and value that simply can’t be reproduced
with any sort of normal online internet marketing
campaign......
