Comprehensive Travel and Hospitality Solutions
Always Stay Ahead with CIS as your Technology Partner
Request A Quote Now!CIS in Travel and Hospitality Industry
Our innovative and robust IT solutions for the travel, tourism, and hospitality industry have helped our clients keep up with their customers' ever-rising expectations. CIS has 12+ years of experience working with various leading clients in the industry. Our solutions cleverly use technology to resolve multiple complexities and challenges travel and hospitality companies face. Customized for your business, these custom solutions will bring simplicity and efficiency to business owner operations and help you deliver a superior experience to your customers.
Due to the recent expansion in the travel and tourist sector, digitalization is quickly becoming required for every firm that wants to reach a global clientele. Cyber Infrastructure, CIS, provides a range of digital goods and industry-specific features that let companies streamline their operations and expand their online customer base. We assist businesses to reach various international audiences, including restaurants, hotel chains, and travel agencies, by offering IT support and specialized solutions.
Areas Of Expertise In Transportation And Hospitality
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Digital Strategy and Service Design
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Omni Channel ECommerce And Merchandising
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Booking and Reservations System Builds
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GDS/CRS connectivity and Direct Connect services
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Legacy Platform Migration and Development
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OTA/HTNG Compliant APIs
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Business Rule Engines
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Social Listening and Sentiment Analysis
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Fulfillment and a range of Mobile solutions
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Multi-channel distribution and pricing
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Multi-lingual, multi-currency Expansions
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Multi-lingual, multi-currency Management
Segment We Serve
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Hotel Companies
We integrate all crucial hotel operations on a single platform. You can find it all in one place, whether it is accounts management, managing hotel restaurants, or managing information about travel agents.
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Airline Companies
Our quality airline IT solutions include self-service check-ins, mobile boarding, selecting supplementary products and services for the flight, and much more. Help your customers make the most of their flying experience.
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Online Travel Agencies
CIS solutions for travel agencies help reduce administrative costs while significantly increasing online bookings. Take your online travel business to the next level with our solutions.
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Travel Management
Our transport and accommodation solutions include booking management systems for airlines, hotels, cars, buses, and vacation packages, online payment gateway integration, sales reports, web traffic analysis, and much more.
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Travel Software Companies
Our travel software solution comprises online travel portals, booking engines, connectivity with multiple suppliers, management of complete inventory, reporting and analytics, and back-office operations like accounting.
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Cruise Lines
From managing passengers, finances, and inventory to handling reservations and excursions, our cruise ship management solutions help enhance crew efficiency by automating laborious administrative processes.
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Restaurants Booking
Adopt a more customer-centric approach with our online ordering solutions, gaining helpful customer insights and optimizing the supply chain. We also offer enterprise systems for managing restaurant operations, sales, and transactions.
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Hotel Management
Our comprehensive solutions effectively manage your hotel's front-office and back-office operations, reservations, multiple sales points, housekeeping, booking engine, and guest portal, among many other things.
With mobile and digital technology development; travel has changed. Travelers today recognize the value of connectivity and demand individualized experiences. To offer customers individualized services, companies must embrace digital transformation. To automate procedures and provide consumers with exceptional experiences at every touchpoint, We deliver cutting-edge and contemporary travel and hospitality solutions. Our solutions will guarantee that your company satisfies changing customer demands.
Business analysts and talented application developers on our team come from various backgrounds. This team has experience working with clients in the travel and hospitality industries and is well-versed in those fields. We provide specialized IT Solutions for Travel & Hospitality, including cloud integration and migration, mobility options, and digital capabilities for various hospitality assets. The travel sector can improve consumer interaction and the booking experience and digitally manage POS and huge inventory thanks to our digital acceleration and end-to-end digital transformation solutions.
Supporting Companies to Adopt the Most Recent Trends
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Web Portals
Full-featured websites for hotels, restaurants, and travel software companies. They can serve their consumers better and run their firms more effectively. To create a satisfying customer experience, you may make reservations online, get access to various items, and communicate with clients. Personalization of the site as needed to enable access for multiple employees and automate repetitive chores
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Mobile Apps
Travel apps for Android and iOS are available to businesses and consumers. Upgraded features, including one-click bookings, virtual tours, and client feedback, are integrated with AR-enabled services for futuristic in-app services.
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Cloud-based ERP Systems
International businesses and chains of hotels might use specialized ERP systems connected to the cloud. To limit access, administrators can apply constraints to entire systems. The system can be divided into sections based on place, title, and method. This makes managing a firm simpler. For better business decision-making, secure connectivity with built-in data analytics is available.
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CRMs
We offer customer-centric solutions to provide tech-savvy customers with a distinctive user experience—complete customer profiles, including travel interests, spending patterns, and history. Loyalty programs include specially reduced offers for recurring clients. Maintaining customer databases and producing market needs reports based on costs incurred in each region.
The Best IT Solutions for Tourism and Hospitality
For both small and large hotels, restaurants, travel agencies, and other IT solutions for the hospitality industry.
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For Restaurants and Hotels
Franchisee-based Solutions to Hotel ChainsTo suit the expanding needs of hotel chain franchisees and branch owners, cloud-based web and mobile applications offer single-portal and one-app connections.
Solutions for Employee ManagementAll facets of personnel administration are manageable, from hiring to scheduling to managing shifts, transfers, attendance, and salaries.
Data Collection and AnalysisAutomated reporting on hotel performance and customer behavior information from the web and mobile apps, including search history, hotel preferences, restaurants, airlines, budgeting, and more.
Increased user LoyaltyCustomers will value the user-friendly features, which include one-click check-in and check-out, online booking and payment, event and holiday notifications, and more.
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For Travel Agents and Agencies
Agency Web PortalsCustomers can download an app that provides information on online reservations, rail and aircraft timetables, ticket availability, and travel packages. Features like personnel management, revenue statistics, and customer booking details are also accessible through the business online and mobile app.
Customer Service Software: Available 24*7Customers can use a digital platform on the web and mobile to book transportation, lodging, and flights. Automate regular business processes like customer payment reminders and loyalty programs through web portals or mobile applications.
AR/VR Enabled FeaturesGeo-tagging, live position mapping, and real-time travel updates are a few examples of AR/VR-enabled capabilities that may now be added to mobile applications.
Packages for Corporate ClientsBulk communications, automatic group discounts, corporate login, and other features facilitate management for groups and business visits.
Our Benefit
The cognitive edge of technology is used in travel apps to speed up request collection and processing. You can also commit resources judiciously to handling comments and developing successful tactics.
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Customers will be Happier
Anytime a customer is concerned, they can ask a query. Relationships would be strengthened by a speedy response or consideration of their inquiry. By developing a concierge app, you can swiftly answer questions.
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Cost-effective
Concierge staff has always required compensation from hotels. With the introduction of mobile apps, it is now possible to invest once and get a return versus a conventional strategy.
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Branding & Customer Engagement
Advertising and branding are significant factors in whether applications are successful or unsuccessful. Providing high-quality, hassle-free services can boost customer engagement and brand loyalty.
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Attracting Millennials
Millennials make up the majority of travelers, and they do so regularly. Concierge apps can incorporate chatbots to attract users' attention. Chatbots enable clever, efficient communication that will benefit users of mobile apps.
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Money Making App
You can also provide unparalleled concierge service by collaborating with outside companies that offer services like food delivery, cab booking, and other things. Visitors favor one app over many apps with various functions. Additionally, premium memberships are an option that lets you advertise your apps. Your concierge app will receive a lot of new users as a result.
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AI-Powered
Apps for concierge services can be thought of as the reception desk's human counterparts. While occasionally having limitations, humans can design apps utilizing various technologies. This includes cognitive, tool stack, and many other technologies.
See How CIS Help In Enterprises Success
Client Success
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Nicolas
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I’ve outsourced my joomla CMS website development project to Cyber Infrastructure, CIS, I would just like to thank you for the good work you did. It was really efficient and understanding all the things we need, really great. We will come back for
Ghio
Lemmer, Netherlands
I am glad to write a review for your capable team, you have onboard and I would like to mention another thing that your technology team is good for your company. Thanks for everything. Soon we'll be outsourcing more projects to you.
Paul
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I’ve hired CISIN a while ago and I want to say that thanks for your help, everything is great & much appreciated. I’m always open to any design upgrades you may like to punt in future so feel free. I wish you peace & success in every sphere, thanks again.
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Simon
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I am a Research Director for a company in the UK which monitors company’s customer service and provides feedback on their performance and shows benchmarking data for their continual improvement. With that background I am pleased to say that the customer service I received from you just now was excellent!
JimMc
Scotland, United Kingdom
Super Work The application is better than I expected it to be. This was quite a fluid arrangement as I was not totally sure what I required, Abhi and the rest of his team were very patient and discussed all aspects of the project with me. Any changes I requested
Leonard
North Carolina, United States
Did a great job, and in time asked for it. The Parental control application I was looking at was a single module in the final product. Very innovative with ideas and implementations. Thanks!
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David
United Kingdom
Very diligent and hard-working. When given sufficient information, we were able to produce a good-quality product in a quick time. Would use them again.
Rossk
New York, United States
Outstanding work even with some of the last minute changes they coded the program changes without any problems.
Mike
Georgia, United States
Amit and team did a superb job, and did much more than they were required. Communication is very professional. Recommend these guys every time. I will use it again.
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Mark
Florida, United States
Superb Communication will go the extra mile to please and best of all the quality of code is excellent! Thanks CIS!
Russell
Australia
A+ coding yet again. CIS is quick to respond to bugs and even quicker to fix them. I really enjoy the professionalism and dedication of this team!
RonnieO
Illinois, United States
CIS did an excellent job on my project. I gave them a week to get it done and they got it done within 1 day! They are very knowledgeable and easy to get in touch with. I definitely plan to use them in the future.
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Rick
United Kingdom
Wow, that took a long time and was complicated! Cis team did a good job in the end and thanks for your work.
Jean-Luc
Antwerp,Belgium
Thanks! This is only the start. We are bound to do great things together.
Nicolas
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I’ve outsourced my joomla CMS website development project to Cyber Infrastructure, CIS, I would just like to thank you for the good work you did. It was really efficient and understanding all the things we need, really great. We will come back for
