Backup & Disaster Recovery: Worth the Investment? $100K+ Impact Revealed!

Maximizing ROI with Backup & Disaster Recovery
Kuldeep Founder & CEO cisin.com
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Backups Are Not Disaster Recovery

Backups Are Not Disaster Recovery

 

Although often linked together, "Backup and Disaster Recovery" are two separate concepts; while related, they do not mean inextricable.

Even without an official Disaster Recovery Plan in place, data backup can still be done effectively and economically.

While it might appear cheaper or simpler initially, doing it incorrectly over time could prove very costly indeed.


Backup vs. Disaster Recovery

Most people recognize backup as an easily understandable term: It simply refers to creating copies of our primary data in case it becomes corrupted due to machine malfunction or human error; data recovery is an increasingly prevalent practice, and your backup provides you with access to restore files that were accidentally deleted or damaged files that need fixing or restoration.

To restore data, you will require an environment in which to store it. Disaster recovery is an ideal option when your IT environment has been destroyed - from hurricane-induced destruction of an entire data center or temporary power outages at primary sites or servers.

An effective disaster recovery plan enables organizations to rapidly restore data and system functionality through an alternate environment during times of emergency, then transfer everything back once the situation has returned to normal.

Understanding the fundamental difference between disaster recovery and backup is straightforward:

  1. Backup processes provide a simple yet efficient means of saving onsite or offsite data so it can be restored when required.
  2. Disaster recovery as part of a business continuity plan involves duplicating all components of your computing environment - data, systems, networks, and applications - before replicating it back after any crisis has passed.
  3. Both processes aim to protect data loss and ensure you can recover lost files should something occur that destroys them, using virtual machines and cloud computing modern technology for both processes simultaneously.

Cloud Computing Has Improved Disaster Recovery

Virtualization in the cloud enables you to set up a disaster recovery and backup environment which acts like an exact replica of your primary site - whether this means one server, multiple data centers, or everything in between.

Data that had previously been stored on tape or other forms of media would require manual loading for disaster recovery purposes, while cloud-based disaster recovery provides flexible options that include:


1. Decrease Recovery Time

In the past, disaster recovery depended upon transporting physical tape backups back to an offsite storage facility before uploading.

Virtualization and cloud computing allowed backups to be stored and transferred virtually in cyberspace instead.

Virtual hosts make it possible to quickly launch an entire server complete with software, applications, and data in minutes - much quicker than using traditional backup methods or having to restore each independent component individually.

Businesses can meet or reduce Recovery Time Objectives without needing to reload individual server components individually.


2. Cloud Disaster Recovery Is Cost-Efficient

Traditional disaster recovery strategies required capital expenses like storage of tapes, transportation to secure locations, and space for backups - plus downtime when transporting and restoring systems consumed more resources and caused downtime.

Cloud DR offers a lower total cost of ownership as well as higher performance to save costs when disaster hits.


3. Flexible and More Options

In today's competitive business market, scaling is of immense value; being able to quickly add or reduce capacity has tangible advantages that cloud computing allows businesses to exploit.

Flexibility can also come in handy when choosing how and where you store backups of application bundles on the cloud; RPOs (Recovery Point Objectives) for some bundles could be much stricter than for others, making the decision-making process simpler for choosing what service level each application bundle requires.

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How to Draft a Highly Efficient Disaster Recovery Plan

How to Draft a Highly Efficient Disaster Recovery Plan

 

Here, We explore how you can draft your own highly efficient disaster recovery plan.

Keep in mind that disaster recovery or business continuity plans should always be evolving documents; they shouldn't be treated like one-off expenses or internal efforts; your documentation must adapt as your systems, software, and personnel change over time.

Step one is to develop a plan. There are five essential stages in every cycle process which need to be covered. To create your plan, it is crucial that you conduct an in-depth examination of your business processes, technology infrastructure, and data requirements.

Once created, its implementation should occur incrementally, with regular backup of data taking place throughout. Some aspects may even wait until the disaster has struck before they're put into motion.

At least annually or more frequently, if possible, testing data and systems is important to ensure they can be restored in an emergency situation.

Your plan must reflect any changes, such as adding personnel or upgrading systems - at minimum quarterly evaluations should take place.

Maintaining accurate information is paramount for effective recovery and continuity efforts in any organization since out-of-date plans could severely undermine efforts made toward recovery or continuity efforts.

Your recovery or continuity strategy would suffer without taking into account changes made to infrastructure or staff over time.


Planning Your Business Ahead Of Time

Establishing your annual budget allows you to address current concerns that have already arisen and give priority to immediate needs such as marketing, operations, or infrastructure rather than distant needs such as disaster recovery.

As these statistics demonstrate, postponing spending on a comprehensive disaster recovery plan could have devastating financial repercussions and even cost your business dearly.

  1. How long would your business be able to survive without access to data, systems and the ability to conduct business with customers?
  2. If you lost all your data and had to start over, could you still run your business if you didn't have an emergency plan?

Your disaster recovery plan should be treated just like any other insurance investment for your business in terms of when to activate it and what its needs might be.

While it might not come in handy right away or even next month when needed, failing to have one at hand when required could prove disastrous for the entire enterprise.


The Elements of an Effective Disaster Recovery Plan

An effective disaster recovery plan needs to include comprehensive documentation that is up-to-date, easily accessible in the event of a catastrophe, and easily understood by everyone within your company or by partners such as MSPs (Managed Service Providers).

Each company's vertical is different; therefore, these components of their document could change accordingly.

Here is a checklist of essential elements you must include when building your sitemap.


Communication Roles

Following any disaster event, it is critical to know who does what and where you can reach them quickly and easily.

Employees and service providers essential for disaster response must have up-to-date contact details that are readily accessible; similarly, each team's roles during an emergency must also be clearly specified.


Schematics

Any restoration or rebuilding project that must take place requires diagrams displaying equipment, infrastructure, and data flow.


Asset Inventory and Systems

An Asset and System Inventory includes both physical assets like servers and laptops as well as agreements or contracts between providers or vendors.

When outsourcing IT and data to managed service providers (MSP), fewer assets will likely exist than when managing them in-house - it is still essential that you know exactly what your contract entails, however.


Prioritization and Application Dependencies

Start off by identifying which applications depend upon each other. List which apps need restarting first and any that could wait, as well as their respective priorities - you might even list their priorities separately.


Services Level Agreements

Services Level Agreements should include internal and external policies regarding restoration procedures of critical systems like point-of-sale payment solutions or customer-facing applications.

You should provide administrators with a roadmap detailing steps they need to take when recovering systems such as these.


Recovery Time Objective

Recovery Time Objective, commonly referred to as RTO, is used in Disaster Recovery situations to define your deadline and speed at which systems must be back online if something goes wrong with them.

Restoring of data depends upon your backup/replication schedule/strategy and needs.

As part of your Recovery Point Objective (RPO), ensure your most recent backup process does not surpass it. RPO measures how long data could remain lost due to IT incidents; when setting one for yourself, consider the potential need for rework; every business takes different approaches, while some applications might call for different advanced solutions.


Regulatory Compliance

Most industries have regulatory reporting and protection responsibilities to fulfill in case of outages or breaches that require reporting; this component should not be neglected if subject to such requirements.


7 Steps to a Successful Disaster Recovery Plan

7 Steps to a Successful Disaster Recovery Plan

 

Disaster recovery planning aims at equipping businesses for emergencies by quickly recovering with minimum damage after any catastrophe strikes, whether that means technological failures, severe weather events, cyberterrorism threats, or simply human error.

Prepare yourself even in extreme cases.

Your Disaster Recovery plan should detail how your company plans to restore software, data, and hardware needed for normal business functions, including redundant infrastructure such as servers, software, and network connections that support them in operating effectively.

These seven steps for disaster recovery planning will assist:


Conduct a Business Impact Analysis (RPO and RTO)

A business impact analysis helps organizations pinpoint their most vital systems and processes as well as the potential consequences of any failures within your organization, along with any essential functions or activities within.

A thorough business potential impact analysis identifies essential functions or activities essential to running the organization effectively and efficiently.

Critical functions in business activities that comply with laws or financial commitments keep cash flowing smoothly, protect irreplaceable items, or expand market share are considered critical functions.

Once you identify which processes are critical to your company, assign these metrics in order to define its tolerance for losses and time frame for recovery.


Recovery Point Objective (RPO)

Your Recovery Point Objective (RPO) focuses on your data and company loss tolerance when it comes to it. Reliable availability of business RPO calculations take into account both backup intervals as well as any data lost between cloud backup plan sessions.


Recovery Time Objective

At this stage, it is also crucial that a Recovery Time Objective be set. Your RTO determines how quickly your business must recover following any kind of catastrophe; its aim is to determine exactly which preparations must be put in place as well as any budget allocated towards business continuity measures.

If, for instance, your RTO is five hours and your business can manage without its critical systems for this duration, preparations must begin well in advance to recover them as quickly as possible.

A large budget and adequate staff should ensure this.

If the RTO will span two days, budget less money and opt for less sophisticated solutions.


Risk Evaluation

To establish priorities for your disaster recovery plan, conducting a business impact analysis can be crucial in setting its priorities.

Risk evaluation identifies high-value assets like customer data or sensitive documents as well as any possible hazards in order to better inform DR planning processes.

As part of your risk evaluation and disaster recovery planning efforts, it is imperative that you can answer these questions:

  1. What type of disasters or hazards (man-made and natural) can disrupt your business?
  2. What impact could these disasters have on the IT functions that the business depends on?

While every contingency cannot be planned for, having plans ready is essential when critical functions may be at stake.


Establish Priorities

To establish priorities, gather a team and perform an impact analysis. Keep in mind that everyone sees their responsibility area as the most urgent one; in order to make tough decisions more easily, recruit leaders from IT as well as any other divisions involved.

  1. What applications and infrastructure should be restored as soon as possible if a disaster occurs?
  2. What is necessary for productivity?

Divide your application into levels or tiers.

  1. Tier 1 should contain the applications that you require immediately.
  2. Tier 2 includes applications that you need in 12 to 24 hour time frames.
  3. Tier 3 is for applications that are able to wait a few extra days before they can be restored.

Risk evaluation should cover data and information systems as well as lines of communication infrastructure and strategy (both internal and external), authorization/access controls for critical systems, as well as creating an ideal working environment.

Avoid This Mistake: Don't make this common error of forgetting about those responsible for carrying out the disaster recovery plan when creating it; they often feel under tremendous stress themselves.

Establish a communication and emergency chain of command system so everyone remains up-to-date while simultaneously making sure there are adequate food and shelter supplies ready.

Read More: Implementing a Robust Disaster Recovery Plan for Technology Services


Confirm Adequate Resources

To effectively manage disaster recovery on your own will require investing a great deal of time, money, and expertise - even companies with many resources must decide how they want to prioritize disaster recovery planning versus business expansion.

Many companies turn to experienced partners when looking to protect their systems against disaster. Vendors provide expertise and programmatic approaches that ensure your disaster recovery solution matches both your company's IT capabilities and needs.

Experts in disaster recovery typically advise storing backup data at an offsite, secure facility that cannot be affected by similar disasters, like a data center.

More recently, cloud resources and services offer another great alternative; hosting critical applications and data there allows instantaneous delivery.


Choose an Appropriate Data Center

To protect the safety of your data, it's crucial that the chosen data center complies with recognized industry standards and certifications.

Compliant facilities may also meet standards like SSAE18 and HIPAA that protect equipment in case of disasters; by verifying they possess appropriate physical and administrative safeguards, they ensure your data and equipment won't be affected in an incident.


Public Cloud

Consumers are turning increasingly to public cloud file backup services for convenience and cost efficiency, sharing resources without investing in servers or networking hardware.

Although enticing, public clouds come with security risks that should not be ignored; such options should only be chosen if necessary compliance standards must be upheld.

There are many options when it comes to protecting data and your operations. There are many options.


Colocation

Colocation provides SMBs the option of buying hardware but installing it at an isolated and secure location to protect it against both natural and manmade disasters, with redundant power options and connectivity ensuring security against both.


Hybrid Cloud

Businesses employ hybrid cloud solutions in order to address business continuity and disaster-recovery requirements, using multiple platforms and services in tandem - such as colocated equipment/servers, public/private cloud services, and managed hosting options - with this strategy in place.


Disaster Recovery as a Service (DRaaS)

Provided by managed hosting providers, offers customers the easiest option from an application perspective. By automatically replicating data and applications between primary and secondary sites in different geographies, continuous and full backup and restoration of apps and data can take place across every connected device.

DRaaS allows businesses of any size to protect their critical systems and data more cost-efficiently in case of disaster, with automated failover/failback of systems/apps replacing time-consuming manual DR processes.

DRaaS solution allows companies to test and validate their disaster recovery plans without incurring disruptions, an important advantage.

In addition, its extremely low RPO/RTO rates help speed recovery times of critical applications while protecting valuable data - leading to lower downtime, fewer data loss prevention measures taken, as well as reduced financial and business impacts of catastrophe.


Consider Backup Beyond Data

In order to keep your business operating in case of disaster, more than data must be protected - its operating system, applications (and licenses), as well as any other key aspects, should all be secured against potential issues.

Never leave home without taking precautionary steps for both mobile devices and laptops, such as backups for both.

In case your company must shift operations outside its usual environment, having cloud-based resources available at all times provides remote workers access to information instantly should any damage have taken place to files stored remotely.


Evaluate and Modify

Review the recovery efforts within your organization in regard to disasters. Are they following best practices and scheduling regular disaster drills to test disaster preparation? Can disaster recovery testing be improved upon, or could new practices or guidelines be created?

Disaster Recovery Plans often represent only an incomplete picture when they go without constant testing and optimization, likely not covering every contingency during an actual emergency situation.

Furthermore, unproven recommendations could undermine this process for companies who choose not to regularly or occasionally test their plans for disaster recovery purposes.

This section of our guide for testing disaster recovery (DR) plans aims to offer guidance in its execution.


Testing Your Disaster Recovery Plan

Evaluating and testing a disaster recovery plan requires conducting a detailed examination of current redundancies, recovery systems, and backup solutions currently employed.

Maintaining and overseeing them are both key aspects of effective disaster recovery solutions, but neither alone is an adequate test of them.

Real tests require simulating real-world situations to test that businesses will continue during an emergency situation.

To accomplish this, individual components of plans, optimal outcomes, and testing environments need to be identified before testing takes place, and measured results measured against plans are established and assessed for any significant errors or inaccuracies that appear during these simulated exercises.

The testing frequency will depend upon several variables within an organization and is determined by many different elements.

When creating the optimal testing schedule, consider factors like data sensitivity, the need for rapid recovery at your company, and annual technological changes made within it. Incorporating additional testing can often allow faster responses in times of emergency situations.


Common Flaws in Disaster Recovery Plans

Common Flaws in Disaster Recovery Plans

 

Testing disaster recovery plans correctly is key, yet organizations often make errors when testing them out and optimizing systems, leading to potential shortcomings such as:


Underestimating Recovery Time

Ideally, an automatic failover would take over as soon as a system malfunctioned and restore seamless business continuity; unfortunately, however, disasters often present unexpected outcomes, and to minimize recovery times during weather events, cyber-attacks, or system glitches, it's wise to test recovery plans as often as possible.


Failing to Include All Members of the Recovery Team in Testing

Only IT departments have enough understanding of disaster recovery to conduct tests of its processes if only IT staff conduct testing procedures for disaster recovery.

Leaders, legal advisers, IT staff, and employees could all play important roles if a catastrophe strikes; ensure they're included as members of your testing procedures for disaster recovery.


Failure To Go Beyond Regulatory Compliance

Certain industries are legally required to establish disaster recovery plans. Healthcare organizations, for example, must abide by HIPAA contingency plan standards found under Administrative Safeguards section in Security Rule).

While regulatory requirements must be fulfilled in full, effective DR Plans go further by considering all security threats.


Best Practices for Disaster Recovery Testing

Best Practices for Disaster Recovery Testing

 

Disaster recovery testing encompasses numerous tests such as penetration testing, employee-phishing simulations, backup system access tests, and others.

Here are a few guidelines and suggestions to keep in mind for each type of test:


Documenting for Disaster Response

Documents are essential when responding quickly and creating accountability within a DR team while responding quickly and appropriately according to policies that were pre approved prior.

A script helps document and track real-life response activities by giving you more precise detail than generic planning documents can give.

Documents will change over time as you find better solutions and clear up ambiguities, and thorough documentation of systems and processes can also help avoid tribal knowledge issues that lead to internal turnover confusion.


Explore Beyond Simple Data Transfer and Application Transfer

Offsite storage facilities store business applications and data sets but require validation before users can gain access.

Users need to ping a backup system from an unfamiliar IP address in order to gain entry. Even this seemingly minor oversight could impede recovery processes significantly.

Simulate real-world disaster scenarios to create realistic testing; work with security specialists in conducting virtual system evaluation.

Conduct specific penetration testing from both internal and external endpoints while keeping in mind all vulnerabilities.


Join Forces With Experts

Unfortunately, most businesses cannot afford a dedicated disaster recovery department; therefore, partnering with an external organization specializing in backup, testing, and maintenance can greatly enhance both the quality and stress levels of internal planning for disaster recovery.


Evaluation of Strategic Partnership With Providers

Evaluation of Strategic Partnership With Providers

 

A reliable provider can be lifesaving in the aftermath of a catastrophe; one who does not attempt to manage any other areas of a business but instead specializes solely in disaster recovery and provides expertise only within its purview.

Your business likely already utilizes cloud computing and disaster preparedness measures; now it is time for the next step: performing an IT-managed services provider usage analysis so they can store only essential systems on cloud servers.

Experienced managed service providers can be invaluable allies when it comes to data storage needs and backup solutions, providing ongoing monitoring to keep everything protected and regularly backed up.

When combined, their assistance makes any situation manageable, and you'll always remain safe from harm's way.

Selecting an integrated suite of management services can save time and energy when responding to emergencies, be it due to bad weather or cyber-attacks.

In a data economy like ours, being prepared is more than simply getting power restored after disaster strikes - being ready means being proactive against risks that might emerge during times of transition and recovery.

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Conclusion

Disaster recovery plans should be regularly revised. Without testing, modification, and maintenance, their relevance begins to fade over time.

Testing your disaster recovery strategy before an attack or natural disaster, strikes can ensure its viability in times of trouble. Get in touch with us if you would like an opinion regarding its implementation, and we would be more than willing to assist.

Do not wait until it is too late to create your Backup or disaster recovery plan.