Cyber Infrastructure (P) Limited

Advice From Bill Gates and Warren Buffet

2009-03-16T11:36:00.000-07:00

Bill Gates and Warren Buffet are some rich people. Two of the richest in the world. When they were asked what they would invest in during these tough economic times they both responded independently that they would invest in themselves.

People or governments can take your money, your houses or your possessions. However, they cannot take away your skills and knowledge. Buffet said that even if everyone was getting paid in sea shells that if your skill set was in demand you would be getting the most sea shells. Your skills are portable and nobody can take them from you.

If you can add an expert internet marketer with you, it will always work. Actually you will turn down work. We do all the time.

Well the gurus have caught on to this and we have seen some really expensive internet marketing services out there. A company, is charging 10,000 British Pounds or about $13,000 US for the services and having an SEO consultant for you. They may have great ideas but the price tag is a bit steep for someone who is looking to make money. I must say, though, his idea is rock solid. If you can get a low cost expert in SEO who many brick and mortar businesses who will pay you thousands of dollars , starting from $800/ month. So if you are dead serious about getting an SEO expert it might be worth it.

Please click here is you are looking for a Professional SEO Expert’s Team for you.

Talk to you soon....
Amit Agrawal

Cyber Infrastructure (P) Limited.
Cofounder & Director Personnel Department
www.cisin.com

Outsourcing: Like It or Not, But Can You Afford to Ignore It?

2009-03-16T11:06:00.000-07:00

Companies those only a year ago have said NO to outsourcing are today forced to look at it again. Some companies will say yes, some will say no, but more companies simply must look at it.Your executives and boards of directors are considering all options. And We'll help you be prepared to answer their questions when they ask you if you've looked at all sourcing options.

There are new sourcing strategies for outsourcing, offshoring, and shared service center creation should be examined proactively rather than in reaction to an edict.

Economic and Cost Pressures Are All Around Us, now

* We have an economy in a level of meltdown that is unprecedented in our work lives and 2010 is likely to be similar than this year.
* Whole industries are under levels of stress that threaten the existence of significant numbers of their companies.
* Liquidations, bankruptcies, and forced mergers and acquisitions are everywhere.
* Emotional and philosophical reasons that have governed past decisions and operating approaches must be challenged.
* Everyone is doing it......even Wal-Mart is actively exploring a wide array of sourcing scenarios.

The best defense is a good offense. Never before has this been so true for evaluating sourcing. whether out or in, may very well change your organization and give it just the sails it needs to weather this economy. Your view on sourcing may never be the same.

For more details visit us at www.cisin.com and contact to discuss further.

We're Hiring many new Professional in our team

2009-03-12T15:45:00.000-07:00

After a whole month on the desk I can attest that it’s an exciting time to work at Cyber Infrastructure! In the midst of a tough economy, we are delighted to see continued growth in the number of Professional members we have as well as an impressive stream of new client inquiries. To help support our next stage of growth, we are hiring an New team of professionals!

Wanted: Job Location:: Indore, India

1. .Net Developer / Analysts / System Programmer .Net (Experience: 3+ years)
2. Content Writer / Article Writer at CIS, Indore (Experience: 3+ years)
3. Inbound Customer Care Executives (US / UK Process) (Experience: 3+ years)
4. Virtual Personal Assistants for our US, UK, Other Global clients (Experience: 3+ years)
5. Outbound Customer Care/ Telesales Executives (US/ UK Processes) (Experience: 3+ years)
6. SEO - SEM and Link Building Experts (Experience: 1 - 3 years)
7. PHP and Open source developers (Experience: 2+ years)
8. Add-on extension developers for FireFox and IE (Experience: 1 - 3 years)
9. iPhone application developers on Apple iPhone SDK (Experience: 1 - 3 years)

We can’t wait to meet the next addition to our team! Please take a look at the job description and if we've a match, drop us your latest resume. Or, if you know of someone who would be interested please pass on the news.

Please visit us for complete details of our current openings in IT, Software Development, SEO experts, and International Call Center/ BPO at Indore

Talk to you soon....

Best of luck!
Amit Agrawal

Cyber Infrastructure (P) Limited.
Cofounder & Director Personnel Department
www.cisin.com

Choose Right Customer Support Partner

2008-07-19T06:21:00.000-07:00

With every day increasing better customer service demand and increasing cost associated with it. Small and big all type of Companies have a proven alternative of using an outsider vendor or company with outsourced customer support service expertise. While it is cost saving, result oriented approach but if you are a new buyer in this area, you should know having a vendor with just based on cost is not always enough and you may need to take check all the companies your are considering based on few other parameters as well to identify if they are right choice or not. In fact after this initial a bit extra effort will not only give your happy client but may also be your strategic competitive advantage. And it can lead to big savings on customer acquisitions and retentions.

First of all you need to understand, do you need to outsource your customer support?

Consider following points:
Organizational & customer needs:

1. Understanding both the customer's value to the business and the customer's expectations for support.
2. Segment customers according to profitability like expectations and provisions for customers generate much higher, higher and low profits
3. Level of coordination needed between your departments marketing, sales, operations and finance. Also how it is achieved in present conditions and what changes will be needed in outside vendor provisioning.
4. Customer expectations for support, turnaround time to resolve problems, complexity levels, support coverage in terms of time, ability to resolve type of issues such as any technical support issue

For more information click here

Adobe Working with Google and Yahoo!

2008-07-02T05:32:00.000-07:00

SEO's always try so many things to optimize Flash file still search engines like Google and Yahoo are not able to fatch content or link that flash has. Now Adobe has come up with the solutions. Adobe is working with Google and Yahoo! to enable one of the largest fundamental improvements in web search results by making the Flash file format (SWF) a first-class citizen in searchable web content.

Adobe is now providing search engine optimize flash so search engines can read text and link of flash file that will increase the flash file indexing also. This will provide more relevant automatic search rankings of the millions of RIAs and other dynamic content that run in Adobe Flash Player.

more info: Adobe SWF searchability FAQ

$100 Million Computer Runs on Linux

2008-06-18T01:34:00.000-07:00

IBM and the U.S. Department of Energy announced that IBM's new RoadRunner supercomputer is the first such machine capable of executing more than one quadrillion (1,000 trillion) floating point operations per second. The computation rate was otherwise known as one petaflop.

The new record-breaking supercomputer will be housed at the National Nuclear Security Administration's Los Alamos National Laboratory. Occupying 6,000 square feet and weighing 500,000 pounds, it's not likely to be moved to satisfy redecorating whims.

The $100 million computer is about twice as fast as the current supercomputing record holder, IBM's Blue Gene system at Lawrence Livermore National Lab.

IBM actually calls RoadRunner a hybrid supercomputer. It combines 12,960 IBM cell chips, which power Sony's PlayStation 3 video game machine, with 6,948 dual-core AMD Opteron chips and 80 terabytes of memory.

The operating system runs on Red Hat Linux Enterprise version 5.0.

IBM characterizes RoadRunner's thirst for energy (3.9 megawatts) as miserly, noting that at 376 million calculations per watt, it's likely to rank at the top of the Green 500 list of energy-efficient supercomputers, when that list is updated later at the end of June.

IBM's Blue Gene holds the first place on the February 2008 Green 500 list, with 357.23 million calculations per watt. It would take about 100,000 of today's fastest laptops to equal Roadrunner's computational power.

Overall, since 1998, supercomputing power has increased 1,000-fold, according to IBM. In what can be seen as either a swipe at Detroit or pride in Moore's Law, IBM observes that if the internal combustion engine improved at a similar rate, cars today would be getting 200,000 miles to the gallon.

Source: linuxnewstoday.org

Cyber Infrastructrue: A One-Stop Health and medical writing Outsourcing

2008-01-28T14:30:00.000-08:00

Cyber Infrastructrue: A One-Stop Health and medical writing Outsourcing

CIS can offer you:
1. Qualified, talented and experienced medical writers. ( Medical Practitioners)
2. Full service range, for your health and medical writing requirements.
3. Faster requirement learning and implementations
4. Writers with nice English skills
5. Confidentiality and Total Privacy
6. Competitive pricing and dedicated team options.

Contact us today for a free medical writing quote.

For any outsourcing needs, please visit "The One-Stop Outsourcing Services" provider at http://www.cisin.com

FAQs on Outsourcing Financial Services to Cyber Infrastructure

2008-01-28T14:14:00.000-08:00

FAQs on Outsourcing Financial Services to Cyber Infrastructure

1. How does the outsourcing of financial services actually work?
At CIS we have three unique ways by which you can send us the documents. You can choose the accounting process which best suits your organization.

A. Server-based system
You could scan and upload source documents to a secured FTP server.
You fax or email the FTP details to us along with the back-up file of the accounting software.
We update your books the same day and upload them back to the server.

B. Remote-access system
You place source documents in your own computer.
We log in to your system using a secured VPN and update your books.
You can then access the updated books from your own computer.

C. Using Application Service Providers
You scan and upload documents to an ASP interface.
Flatworld team logs in to this interface using the access details given by you, and updates your books.
You could then login and view the updated books from your end.

2. What are some of the financial software that you work with?
At CIS, we have a financial services team who is proficient and well-trained at using the latest software available in the financial market.

Payroll Processing Software: Quickbooks Payroll, PayCycle, PayChex.

Tax Return Processing: Intuit's ProSeries, Intuit's Lacerte, Ultra-Tax.

Accounts Receivable Software: QuickBooks, CheckMark, MultiLedger

Bookkeeping Software: MYOB, SAGE, QuickBooks.

In case your organization is using a different financial software, we have the skill and expertise to learn the software that you are using and employ it effectively for your financial services.

3. What are the benefits of outsourcing financial services?
You can give your organization a competitive advantage by outsourcing financial services. Apart from saving on costs and increasing your profits, you can also save on time, effort, expensive software and resources. By outsourcing financial services, you can get access to skilled and expert services.

4. What is the skill level of your financial services team?
At CIS, we recruit only the skilled. We have skilled and well-trained accountants. We also have a qualified team of Indian chartered accountants who head the financial services teams at CIS. Our financial services team is well trained in all the latest software available in the market. At CIS, our financial services team is well experienced.

5. How will you facilitate communication between my organization and CIS?
At CIS we employ the best in class, so that we can constantly be in contact with our customers. Our financial services team will be constantly available over phone, e-mail and chat to answer your queries or address your requirements.

6. Will there be any loss of data?
No. When you outsource your financial services to CIS, you can be totally assured that none of your data will be lost. We take regular backups of your data and hence there will be no loss of your data.

8. Do you employ security measures?
At CIS, we have stringent security measures in place. At the onset of a project, we sign a non-disclosure agreement with our customer. We are also Sarbanes-Oxley compliant. You can be completely assured of total financial data security and confidentiality when you outsource your financial services to CIS.

9. Can you tell me more about the infrastructure and technology at CIS?
At CIS, we have world-class infrastructure and high-end technology to help us deliver cutting-edge financial solutions to our global customers. Find out more about the infrastructure and technology at CIS.

For any outsourcing needs, please visit "The One-Stop Outsourcing Services" provider at http://www.cisin.com

Outsourcing accounting services with Sage accounting software to Cyber Infrastructure

2008-01-28T14:09:00.000-08:00

Outsourcing accounting services with Sage accounting software to Cyber Infrastructure

CIS has grown through learning ever growing customer needs and providing customized services to match them. We offer outsourced accounting services with Sage accounting software, the leading-edge business management software in the UK. From start-ups to SMEs, Sage accounting software with its localized applications has made it easy to manage critical business processes like accounting and payroll which operate within rigorous regulatory frameworks that differ from region to region.

Sage accounting solutions are used by 5 million users worldwide to

Streamline daily operations
Gain critical financial business insights
Plan their financial future
Manage businesses more effectively

CIS has the proven skills and knowledge to handle your typical accounting needs, using tailored Sage accounting products for different business verticals like retail, distribution, manufacturing, real estate, not for profit and construction businesses.

CIS has expertise in offering single business accounting solution with the following Sage accounting software, among others. We also offer customized solutions integrating Sage accounting packages with other third party solutions.

Sage Instant Accounts - a streamlined bookkeeping system for start-ups and small businesses in UK allows you to:

Organize and Maintain sales and purchases (Invoices, cash flow etc.)
Organize and Maintain customers and suppliers (CRM & VRM)
Handle and Maintain invoicing, VAT and taxation

Sage Instant Accounts Plus
Adds on stock management and credit control to the features of Sage Instant Accounts.
Sage Instant Financial Suite
Manages payroll as well as accounts with all the features of Sage Instant Accounts PLUS Sage Instant Payroll.

Sage Instant Business Suite
Combines the powerful features of Sage Instant Accounts, Sage Instant Payroll and Sage Act! 6, a global contact management solution to manage sales, marketing and customer service operations and to automate your business smoothly.

For medium scale enterprises:
Sage Line 100 - a flexible system that grows with your business and allows you to budget by cost centre and department. Allows consolidation of multiple companies, operating structures and currencies.

With Sage, CIS helps you stay in control of your business with up to date, actionable information on finger tips, and in the form of with indepth reports and graphical analysis tools.

Manage customers and suppliers, manage stock, across multiple locations, handle job costing, invoicing, bank reconciliations, VAT, business documentation and communication with your accountant, and complex business requirements effectively with Sage accounting solutions and CIS.

Too busy and tired to handle day to day and long-term accounting operations?
Get CIS to work for you while you focus on growing your business.

For any outsourcing needs, please visit "The One-Stop Outsourcing Services" provider at http://www.cisin.com

KPO from India - The new KPO outsourcing destination

2008-01-28T14:00:00.000-08:00

KPO from India - The new KPO outsourcing destination
India has now established as the most preferred KPO (Knowledge Process Outsourcing) destination for the companies around the world. The KPO has advantages of top Indian talent in the fields that require special skills, expertise and knowledge perfections.

KPO (Knowledge Process Outsourcing), what is it?
KPO is an extension of offshore BPO. It is the high-end activity of the BPO industry and is estimated to have a magnificent growth in the next few years. To processes the demand of advanced knowledge, analytical interpretation and technical skills. For sure, the average KPO employee is expected to have better qualifications, skills and knowledge as compared to his/her BPO counterpart.

kind of jobs it covers:
Fields of work that the KPO industry includes are intellectual property, patent research, content development, R & D in pharmaceuticals and biotechnology, market research, equity research, data research, database creation, analytical services, financial modeling, design and development in automotive and aerospace industries, animation and simulation, medical content and services, remote education, publishing and legal support. MBAs, PhDs, engineers, doctors, lawyers and other specialists are expected to be much in demand. The rates for KPO jobs will also be higher and estimated to be approximately four times that of a BPO job.

What can be done in India
with KPO services as stayed here and Indians can now benefit much more than anytime before. Large number of talents and supportive government policies together makes India the most suitable environment for KPO. Several global players are already investing in India. As with the BPO sector, India is cost-effective and provides a vast intellectual talent. Plus expertise in areas such as research and analysis.

For any outsourcing need, you can visit "The One-Stop Outsourcing Services" provider at http://www.cisin.com

Call Center Infrastructure at Cyber Infrastructure

2008-01-28T12:33:00.000-08:00

Call Center Infrastructure at Cyber Infrastructure
At CIS, we follow a Multi-tier architecture for the network within our call center infrastructure. We have a redundant design and the servers terminate into the core through redundant connectivity. We have network fabric with port level physical redundancy. Our network transport and Internet is comprehensive and reliable. Our call center infrastructure has an inbound voice solution that is based on the Cisco IPCC (Internet Protocol Contact Center). CIS’s call center infrastructure has a distributed dialer architecture and is tightly integrated with Cisco voice solution. Our predictive dialer has 2:1 pacing and real time calling list management.

Features of the system:
1. Voice & Screen Capture
* 100% customer interactions capture capability
* Capture and Access based on customer sign off and authentication only
* Both side energy envelope display
* Web based replay
* Extensive Tagging of data (Agent ID, Disposition, Time, Data, Duration, etc.)
* Query based search option
* Option to download the file

2. Quality System
* Multiple Selection plan for Quality System
* Multiple Scoring plans
* Capability to change selection plans online
* Graphical reports

To track compliance issues, security of information and provide feedback to our agents and improve the customer service experience for your customers on a regular basis we need to have authentic and extremely clear data. We at CIS, have the provision of 100% recording. This allows us to track each and every call that each and every agent makes or receives.
This system helps to:
* Conduct analysis based on intelligent tagging
* Provides the ability to data mine
* Improves responsiveness to customer escalations
* It can be used as a powerful training and remediation tool
* And to monitor and manage compliance and agent activity

CIS's call center infrastructure adheres to international standards. It encompasses security, a full-fledged training facility, employee’s health, excellent power back up and adequate protection against fire. We have a few thousand square feet that holds:
* 100% visibility into all processes
* 2 fully equipped training rooms
* Conference rooms
* data center
* fire prevention and protection system
* 8 levels of redundancy for local connectivity
* 4 levels of power backup

Our Power Facility
We have generator back up if the primary source fails and if the generator fails we have a redundant UPS network center. All our devices are backed by a dual power supply and fed through independent power paths. We have:
* 3 levels of redundancy
* Primary source of power
* Available 10000 KW
* Facility Load 1500KVA
* Generator Backup
* 10000 KVA generators with fuel storage for 24 hours operation onsite with arrangements to sustain
* UPS Network Center – 1x 5000 KVA (Redundant)
* UPS Overall – 4x 1500KVA

We have been in the outsourcing industry for five years now and have worked on multiple inbound call center service projects. Our refined and well-networked call center infrastructure allows us to keep our standard of service soaring to make your business flawless and impeccable.

For any outsourcing needs, please visit "The One-Stop Outsourcing Services" provider at http://www.cisin.com

Account Reconciliation Services from Cyber Infrastructure

2008-01-28T12:28:00.000-08:00

Account Reconciliation Services from Cyber Infrastructure

What is Account Reconciliation?
Accounting and Finance Services
In 21st century organizations the business activity is multilayered and complex. However, account reconciliation still is indispensable step to ensure that all the figures add up right.
Account reconciliation is the procedure of verifying that all accounting records of an organization are consistent with the bank statements. It also ensures that the various components of the company's financial statements agree with each other. Account reconciliation thus entails a detailed check of an organization's financial records, bank statements, client and vendor bills and all supporting documents to detect discrepancies, address them and reconcile the final balance. It accounts for checks outstanding, deposits in transit and reveals errors in the records. Account reconciliation is an integral part of a company's internal financial controls. Accurate account reconciliation reports are an indication of effective tracking and interim controls. Accounting reconciliation is a vital tool for company auditors to determine the veracity of a company's financial statements and its internal reporting.

Why Outsource Account Reconciliation Services to CIS?

Reduced administrative, management and accounting expenses
Procedures automated reports and using online tools
Accounting expertise of accountants with rich experiance
Access state-of-the-art Account Reconciliation software
Increase financial controls with accurate and timely information
Improve fraud protection

Service Includes:

Reconciliation of internal accounting records with bank statements
Reconciliation of credit-card statements against bank statements
Ledger reconciliation with vendor and buyer invoices
Partial reconciliation
Full reconciliation
Deposit reconciliation
Check sequencing

Some of the software packages frequently used at CIS are:

Pro Tax
Sage Line 50
Quicken
IRIS

Data Security Initiatives at CIS for Account Reconciliation Services
One of the key concerns that customers often have when outsourcing account reconciliation services is the data security aspect since the outsourcing partner has access to critical accounting information of your organization. However, CIS has built-in confidentiality agreements in the SLA and has invested in high security infrastructure for data transfer. Our team is made aware of the highly sensitive nature of the data they deal in and several levels of protection are accorded to ensure that your company's internal information is secure:

Non-disclosure / Confidentiality Agreements
Service Centers that function as High Security zones
Secure Web Servers
Restricted access to registered and authorized users only
Virtual Private Network protection (VPN)
24x7 uninterrupted power supply
Encrypted file servers
Password protected systems

Benefits of CIS's Account Reconciliation Services:
Some of the advantages of outsourcing account reconciliation to CIS are:

Highly competitive pricing
Expert accountants trained to offer expert account reconciliation services
Rigorous data security systems
Accounting reconciliation over flexible time periods based on client needs
Customized formats accepted for input data
Account reconciliation done for digitally or manually kept accounting records
Data transfer via email, secure web servers or remote access
Account reconciliation reports generated in customized, digital/hard copy formats
Account reconciliation services that work within the client's existing financial systems
Updated systems and processes allow faster, accurate tracking of transaction and accounting data.

For any outsourcing needs, please visit "The One-Stop Outsourcing Services" provider at http://www.cisin.com

Recruitment Process Outsourcing

2008-01-17T12:39:00.000-08:00

Recruitment Process Outsourcing

Recruitment Process Outsourcing (RPO) is a developed form of business process outsourcing (BPO) where an employer outsources or transfers all or part of its recruitment activities to an external service provider to get the cost and time benifits.

Recruitment Process Outsourcing (RPO) involves outsourcing of all or part of recruitment process. The external service provider can serve as a virtual recruiting department by providing a complete package of skills, tools, technologies and activities. The RPO service provider can be "One-Stop" source for recruitment activities and can also be "a" source for certain types of recruitment activity.

In Recruitment Process Outsourcing (RPO) the service provider takes ownership of the recruitment process or entire project completion, while in other types of staffing the service provider is part of a process controlled by the organization using their services.

Benefits
- Offers improvement in process, Quality, Cost, Service and Speed.
- Dialuting fixed investment costs to variable costs
- Companies may pay by transaction rather than by staff member as applicable
- Avoiding under-utilization or sacking recruitment staff

Problems
- Company needs to define its overall recruitment strategy and hiring objectives, RPO has advantages with the context of a well defined corporate strategy.
- A company should provide at least initial direction and process monitoring to assure the desired results.
- RPO can not resolve difficulties when the organization is perceived negatively by potential employees. This will instead require a complete project outsourcing while be fair with new outsourcing partner by understanding the problems assosiated.

For any outsourcing needs (IT, RPO, BPO, KPO), please visit "The One-Stop Outsourcing Services" provider at http://www.cisin.com

Law Firm Back-Office Offshore Support

2007-12-21T09:05:00.000-08:00

Law Firm Back-Office Offshore Indian Support
Overview
Many small to mid size law firms often neglect their billing and end up with large receivables. Billing work for them requires some domain knowledge of the legal process in US. An additional complication comes because they treat each case matter as a separate “accounting unit” and all the costs and incidental expenses need to be accounted for separately.

Challenges

Handling lot of paperwork
TAX
Managing peak load
Long processing time

CIS’s Back-Office Services Provides
The law firm specializes to represent the government in each cases.
The work starts from the time a request to initiate a case is received by the law firm
All the paperwork (including every small email) needs to be filed electronically given the nature of the business.
The matter has to be setup in the in-house software used for handling the Law Firm Practice.
Bills generation and submittal online to various government offices for claims.
Updates for any payment held-up due to request of additional information from the Government.
Regular accounting services for the Law Firm.

Impact on your Business

Staff and related expenses cut significantly
Faster results
Seasonal load managed well
Less work pressure on in-house people to focus business activities

At CIS, we have been providing Dedicated, accurate and high-quality Financial Services for our global customers, enabling them to save on time, effort, infrastructure and revenue. Read more on Accounts receivable, Financial Research, and HR Support.

For any outsourcing need, you can visit "The One-Stop Outsourcing Services" provider at http://www.cisin.com

CIS Research and Analysis Outsourcing Infrastructure and Security

2007-12-21T08:56:00.000-08:00

Research and Analysis Outsourcing Infrastructure and Security Benefits of CIS 's Offshore , Indian Research/Analysis Services

Benefits of CIS's Research and Analysis Services

Highly qualified team holding Ph.D. or Masters degrees post graduating per year
Strong Scientific, Technical and Medical (STM) domain expertise
Life Sciences and Market Research focus
Lower infrastructure and development cost

Our Power Supply and Infrastructure

Our workplace is connected to a high tension power source
supported by a generator which can support operations continuously for many hrs.
All systems and critical equipment are connected to a UPS system which can provide a minimum backup of 2 hours incase of a main power failure.

Internet Connectivity

We have a dedicated 2Mbps internet line.
We also have a dedicated 2Mbps backup line.
The 2Mbps line also serves faster down loading of files.
Redundancy is also built in the local loop with ISP guaranteeing of 99.95% uptime and connectivity.

Mirroring and Security

RAID implemented in live servers.
Back ups are taken and stored in remote locations near to processing unit for faster access.
Critical information security in place
SLA and NDA with service vendors to ensure confidentiality, integrity and faster availability of services.

Outsource your Research and Analysis Services to CIS
We've been in the business of Dedicated staff for Research and Analysis outsourcing and other outsourcing services for the past five years. If you would like to find out more about outsourcing KPO services to CIS, please fill in the inquiry form and CIS's Client service Team will contact you within 24 hours.

For any outsourcing need, you can visit "The One-Stop Outsourcing Services" provider at http://www.cisin.com

Tax processing services in India

2007-12-21T08:49:00.001-08:00

Tax processing services in India
Tax season comes and companies in the US start floating in a sea of pending jobs and unprocessed returns. This is making lots of US companies look for offshore services (to be more specific, towards India) to take care of their accounting burdens.

The company waded uncomfortably Last year, through tax season, being short of help to relieve its staff accountants who were dealing with more tax returns than they could handle.

The benefits of offshore outsourcing are many and include reduced staffing costs, since chartered accountants in India have far lower billing rates than CPAs in the United States, plus a quicker turnaround due to the time difference. It gives a nice 24 hour working style. India annually produces thousands of English speaking accounting graduates versed in U.S. tax codes.
Security issues in India, though a concern to US firms, are as good as non-existent since the counter measures taken are equally stringent as in the US. Nothing comes without a price and there have been questions regarding ethical issues and as to whether outsourcing actually saves as much money as claimed.
We suggest to have a try with getting smaller work done with this model, to see how you can best utilize it.

For any outsourcing need, you can visit "The One-Stop Outsourcing Services" provider at http://www.cisin.com

Tax processing services in India

2007-12-21T08:49:00.000-08:00

Tax season comes and companies in the US start floating in a sea of pending jobs and unprocessed returns. This is making lots of US companies look for offshore services (to be more specific, towards India) to take care of their accounting burdens.

The company waded uncomfortably Last year, through tax season, being short of help to relieve its staff accountants who were dealing with more tax returns than they could handle.

The benefits of offshore outsourcing are many and include reduced staffing costs, since chartered accountants in India have far lower billing rates than CPAs in the United States, plus a quicker turnaround due to the time difference. It gives a nice 24 hour working style. India annually produces thousands of English speaking accounting graduates versed in U.S. tax codes.
Security issues in India, though a concern to US firms, are as good as non-existent since the counter measures taken are equally stringent as in the US. Nothing comes without a price and there have been questions regarding ethical issues and as to whether outsourcing actually saves as much money as claimed.
We suggest to have a try with getting smaller work done with this model, to see how you can best utilize it.

For any outsourcing need, you can visit "The One-Stop Outsourcing Services" provider at http://www.cisin.com

Professional Employer Organization HR Services & Back-Office Support

2007-12-21T08:43:00.000-08:00

Offshore Professional Employer Organization "Provider" HR Services & Back-Office Support

Overview
The concept behind a Professional Employer "Provider" Organization is co-employment, where two employers, the business and the "Provider" co-employ the individuals who work for the business. The "Provider" typically handles the administration side of employment, providing paperwork, establishing and maintaining employee files, processing payroll, filing payroll taxes, developing employee handbooks, benefit administration, workers compensation management, compliance assistance and human resource support. A "Provider" serves as an offshore HR department.

Client's Challenges
- Handling lot of paperwork
- TAX
- Managing peak load

CIS’s Back-Office Services Provides
New hires - Going through all the paperwork including forms like I9, employee undertakings etc to determine if everything is in order or to locate missing information to be taken from the employee
- Setting up new employees in Accounting (payroll and Attendance software)
- Help in payroll processing services during the pay days
- Do benefit reconciliation
- Enter invoices in the Attendance module of Accounting and do the reconciliation

Impact on Client’s Business
- Staff and related expenses cut significantly
- Faster Processing
- Seasonal load managed well
- Access to best offshore skills in low cost then western payouts while highest offshore payout like in India.
- Best employee satisfaction in retentions

Offshore Infrastructure and Security at CIS

2007-12-21T07:23:00.000-08:00

Offshore Outsourcing Infrastructure and Security at CIS

We have state-of the art engineering infrastructure at our global delivery center located in Indore, India from where our engineering services are delivered. Our business development centre is located in the heart of India, Indore, India and a US incorporated office in New York.

CIS’s Delivery Centers

Indore, India

Internet Connectivity

We have a dedicated 2 Mbps line and 2 Mbps back lines

Primary Internet Connectivity: US to India trance sea Fiber Optic Cable
Secondary Internet Connectivity: UK to India Fiber Optic Cable

Network and Security

Security auditing, reporting, monitoring secures data at every stage
Backup drive managers secure workstations
Secured, robust, encrypted data transfer to Client
Firewall and intrusion detection technology
Secured Cisco® Intelligent switches, and routers
Manned and Authorized access policies to enterprise wide resources

For any outsourcing need, you can visit "The One-Stop Outsourcing Services" provider at http://www.cisin.com

Information Technology ( IT ), Infrastructure Management services India

2007-12-19T11:01:00.000-08:00

Information Technology ( IT ), Infrastructure Management services India

Cyber Infrastructure P Limited is a leading independent provider of IT Infrastructure services for management of IT Infrastructure. CIS's services offering includes the IT infrastructure needs of an enterprise and has three business domains:

Infrastructure Identification & Integration
Managed Infrastructure Services
Professional Infrastructure Services

It is an Enterprise have strategic alliances with all the industry majors providing IT Infrastructure Solutions and Managed IT Services across all industry verticals. Founded in 2000, the company employs over 60 associates and operates from its head office in India. For more information about the company, please visit www.cisin.com

Related:

IT service provider Company India
IT infrastructure services India
Information Technology Infrastructure Management India

For any outsourcing need, you can visit "The One-Stop Outsourcing Services" provider at http://www.cisin.com

India-Based IT Infrastructure Providers

2007-12-19T10:48:00.000-08:00

India-Based Infrastructure Providers Can Be The Right Choice

EXECUTIVE SUMMARY
Massive IT outsourcers like Atos Origin, ACS, CSC, IBM, and HP still take on the majority of infrastructure management work, and the growth of the India-based service providers has been well-documented, there are cases where smaller are better. Hundreds of global infrastructure management clients are already benefiting from lower cost remote service delivery in selective outsourcing deals delivered by smaller Indian firms. There are, however, additional risks and challenges that these clients face. To help sourcing and vendor management professionals make educated decisions about which provider to hire, Forrester investigated seven smaller India-based firms that provide IT infrastructure management services.

CONTENTS

Bigger Might Not Always Be Better For IT Infrastructure Services
Second-Tier Infrastructure Providers Showing Solid Growth For Now
Second-Tier Indian Providers Gaining Some Infrastructure Market Traction
Clients Should Pay Attention To Second-Tier Anchor Clients
Smaller, India-Based, Infrastructure Service Provider Profiles
Clients Can Get Multiple Benefits (But With Some Extra Challenges)

WHAT IT MEANS

Second-Tier Firms Can Unlock Great Business Value For The Right Clients

TECHNOLOGY

Client Security & Management
Client Systems
Computing Systems
Data Center Management
Data Center Systems & Infrastructure
Infrastructure & Technology
Infrastructure Management
Infrastructure Services
IT Services
Network Management
Networking
Outsourcing
People
Processes& Policy
Systems Integration
Systems Management
Technology Services
Client Systems Management
Data Center Outsourcing
Help Desk & Desktop Outsourcing
Help Desk/Service Desk
Infrastructure Outsourcing
Network Outsourcing Services
Offshore Services
PC Support
Server Management

Analyst: Roehrig, Ph.D., Paul
Industry: Data Services
Document Type: Market Overview
Geography: Asia Pacific, Europe

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For any outsourcing need, you can visit "The One-Stop Outsourcing Services" provider at http://www.cisin.com

Offshore Dedicated Staffs

2007-12-18T12:54:00.000-08:00

A dedicated staff is a part of most corporations where tasks dedicated to running the company itself take place. Dedicated staff keep the phones and computers running, accounting, and human resources in processing. In banking the dedicated staff is the heavyweight IT processing systems that handle position keeping, clearance, and settlement.

The term comes from the building layout of early companies where the dedicated staff would contain the sales and other customer-facing staff and the dedicated staff would be those manufacturing or developing the products or involved in administration but without being seen by customers.

In dedicated staffing We match the best available skills to the urgent requirements and opportunities you have. Our staffing/dedicated staffing services help you become adaptable and dynamic. We staff in technology areas, solutions and expertise at all levels.

dedicated staffing providing you onsite staff, our efficient dedicated staffing services enable you to cost-effectively acquire the specialized high tech skills required by your business. Skilled staff can be provided by dedicated staffing to help you get your work done, whether for a short-term project with one staff member or a long-term engagement with an entire team.

Four main options exist for dedicated staffing: traditional in-house dedicated staffing, outsourcing dedicated Staffing, contract agency Remote staffing and telecommuting dedicated staffing.

In dedicated staffing we provide full-time, dedicated staff members who work only for your company In dedicated staffing we provide staff long-term projects, or relief engagements as short as one month In dedicated staffing use only one person, or develop an entire team In dedicated staffing we provide flexible work scheduling In dedicated staffing we provide professionals who work 8 hour shifts, for ‘5' days per week In dedicated staffing we provide all staff members who are qualified with industry experience.

For any outsourcing need, you can visit "The One-Stop Outsourcing Services" provider at http://www.cisin.com

Offshore Techical Support

2007-12-18T12:23:00.000-08:00

Technical support is a range of services providing assistance with computer hardware, software, or other electronic or mechanical goods. In general, Technical support services attempt to help the user solve specific problems with a product -- rather than providing training, customization, or other Technical support is essential for any organizations who utilize technology as part of their regular business practices.

Most companies which sell hardware or software offer Technical support over the telephone or via various online media such as email or a Web site. Companies and institutions frequently also have internal Technical support for employees, students, or other associates. There are also many freely available Technical support forums on the Internet, wherein experienced users volunteer to help novices.

Types of Technical support
Technical support can happen through various media, including e-mail, live chat, telephones, applications, faxes and technicians, although the most common is the telephone. Often Technical support takes the forms of support for a particular range of products or services, the support remit. Support remits have several purposes, including legal liability, training, and availability. An Internet Technical support contractor has a limited number of Erlang units (for instance, Customer Support Advisors) available at any one time, and so needs to satisfy a certain rate of customers.

If it supports and assists on products not relating to the support remit then the customer throughput will be lower than if it only supports certain issues. Training is also a factor, built around the proverb that a jack of all trades is a master of none - a limited support remit limits the amount of training required for the support officer or CSA and allows for greater customer confidence - the definition of a support remit prevents the support officer or CSA from being humiliated by being asked about matters about which he or she knows little or nothing. A support remit also protects from liability lawsuits - incorrect advice on, say, Internet Explorer configuration may cause only limited damage, but incorrect advice on a Power Supply Unit may lead to serious injury or fire.

With the introduction of the internet and especially DSL products into the mass market, technical support as a segment of the service industry has exploded in recent years, augmented by the formation of dedicated companies and outsourcing. In recent years, large numbers of call centers have been established to provide telephone Technical support, clusters of centers often being opened in former industrial cities such as Sheffield, Middles rough, Newcastle and Mumbai.

There are also a growing number of online community-supported Technical support bulletin boards. In tandem with the growth of Technical support is the growth of Technical support jobs, seen as McJobs by many of their holders. Technical support workers have a stereotyped reputation as being somewhat recalcitrant and self-satisfied; similarly, customers of Technical support have a stereotype of being stupid and arrogant

Coverage of Technical support
Technical support varies depending on the range of possibilities. Some things that are not supported in lower levels of support can be supported with higher service levels: for instance, only direct questions can feasibly be addressed through SMS or fax; basic software problems can be addressed over the telephone; while hardware problems often need to be dealt with in person.

Cost of Technical support
The cost of Technical support can vary. Some companies offer limited free support when their hardware or software is purchased; others charge by premium-rate telephone calls. (See their lists. Some are free by using forums, live chat, or email. Others offer support contracts.)

For any outsourcing need, you can visit "The One-Stop Outsourcing Services" provider at http://www.cisin.com

Pc Remote Support

2007-12-18T12:21:00.000-08:00

Pc remote support is a solution for network. Network work quickly threw pc remote support. Pc remote support help in improving satisfaction of customer and enhance experience. Pc remote support resolve network problems quickly and save money. Pc remote support Increase productivity with the ability to remotely access and manage computers and POS hardware - reliably and securely. Pc remote support Decrease call times, increase first call resolution and eliminate or minimize costly on-site service visits.

Pc remote support View and take control of customer's desktop or applications over the internet. Resolve issues faster and provide increased service level performance to customers. Pc remote support lets "see" the issues firsthand, rather than being dependent on a verbal description.

Advantages of Pc remote support:
Pc remote support is accelerate diagnosis and problem solving
Pc remote support Increase support revenue
Pc remote support Deliver hands-on support without costly site visits
Pc remote support Improve customer satisfaction
Pc remote support Deliver support around the globe
Pc remote support Improve ROI
Pc remote support Extend global reach
Pc remote support Enhance customer experience
Pc remote support provide reliable and secure online meetings

For any outsourcing need, you can visit "The One-Stop Outsourcing Services" provider at http://www.cisin.com

Offshore Customer Support

2007-12-18T12:15:00.000-08:00

offshore customer support can be defined as relocation of business processes to a lower cost location, usually overseas. offshore customer support can be seen in the context of either production offshoring or services offshoring. After its accession to the WTO, China emerged as a prominent destination for production offshoring. After technical progress in telecommunications improved the possibilities of trade in services, India is a country leading in this domain.

offshore customer support is defined as the movement of a business process done at a local company to a foreign country, regardless of whether the work done in the foreign country is still performed by the local company or a third-party. Typically, work is moved due to a lower cost of operations in the foreign location. offshore customer support is sometimes contrasted with outsourcing or offshore outsourcing.

offshore customer support which implies relocation of business processes to (typically) lower cost foreign locations, but in close geographical proximity (e.g. shifting US bases business processes to Canada/Mexico); inshoring, which means picking services within a country; and best shoring, picking the "best shore" based on various criteria. Business Process Outsourcing (BPO) refers to outsourcing arrangements when entire business functions (such as IT, Customer Service, etc) are outsource.

offshore customer support of established products involves relocation of physical manufacturing processes to a lower-cost destination. Examples of production offshoring include the manufacture of electronic components in Taiwan, production of apparel, toys, and consumer goods in China, Software development in India etc.

Product design, and the research and development process that leads to new products, may or may not be associated with offshore customer support. Generally, research and development to improve products and create new reference designs requires a skill set that is harder to obtain in regions with cheap labor. For this reason, in many cases only the manufacturing will be offshored by a company wishing to reduce costs.

As such, policies that affect research and development, such how strong a country's patent system is, may affect offshore customer support. Strong patent systems mitigate the danger of domestic companies sending patentable work offshore, thereby increasing the offshoring of high-wage jobs. Conversely, weak patent systems threaten domestic companies performing patentable work overseas since foreign vendors or workers could steal their ideas without any legal recourse, thereby decreasing offshoring for fear of theft.

For any outsourcing need, you can visit "The One-Stop Outsourcing Services" provider at http://www.cisin.com