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Cyber Infrastructure "CIS" is
an one-stop award winning provider of call center
outsourcing solutions. The company delivers voice, live chat
and email support - all of which have been recognized and
awarded by the call center industry, clients, and partners
for quality in customer service. With over 7 years of
experience in the call center industry, Cyber Infrastructure
"CIS" has catered its services for businesses and
organizations of varying sizes from industries of all sorts.
Cyber Infrastructure "CIS" is a strategic outsourcing
option, delivering skilled people and industry-leading
technology to all clients in need of call center services.
With a variety of customizable solutions, Cyber
Infrastructure "CIS" is undoubtedly a leader in the call
center industry.
Cyber Infrastructure "CIS" offers small-to-midsize inbound
call center solutions and enterprise solutions. Our
small-to-midsize inbound call center solutions include: Toll
Free Customer Service, Live Web Chat, Email Response, Direct
Response, Appointment Scheduling, Phone Answering Service,
and Conference & Registration. Our enterprise solutions
include: Technical Support, Telesales and Customer Acquisition, Customer Care
and Retention, Web Based Customer Care, Multi-Lingual
Support, and 24-Hr Help Desk.
Whatever your business needs are Cyber Infrastructure "CIS"
call center services can be customized to fit your
organization; making our company an effective outsourcing
option. Our multi-channel call centers include a large pool
of qualified, fully trained, web enabled and sales-focused
inbound call center agents. Cyber Infrastructure "CIS" call
center agents focus on increasing sales generated by your
marketing campaign or website, while simultaneously tending
to your customers with the care and attention you would
expect from one of your own employees.
Taking a multi-channel approach to your customer service
strategy, will enable your customers to reach you through
the communication means of their choice. By combining our
call center solutions, live chat support, and email response
services you can ensure you will never miss an opportunity
to connect with your customers. With Cyber Infrastructure
"CIS" call center outsourcing services, you will experience
higher conversion rates, increased sales, and more satisfied
customers, ultimately translating to repeat purchases and
loyal customer relationships. Our one-stop award winning
inbound call center services will help you drive your sales
and get the most out of your marketing dollars.
CIS CUSTOMER SUPPORT OUTSOURCING FEATURES
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Award winning quality and every call monitoring, voice and
call data recording
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Certified Sales & Customer Service agents, Experienced Back
office staff
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Dedicated Client Services Representative
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Flexible pricing models including project based, hourly and
monthly
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Up-to 24/7/365 service (after hours, holiday’s incl.)
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Services offered in 5 languages (English, German, French,
Spanish and Hindi)
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Local and Toll free numbers in more than 35 countries
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Online secure unlimited call recording and
call data storage, your own CRM.
FREE BONUSES< |
