#1 in the Region, One-Stop 800 nationwide and local Live Customer Support Services by India based Customer Support Centers.

Home Home Contact Contact Us
 Business Process Outsourcing
 
One-Stop Outsourcing Solutions, Cis Indore, India data center
 
Customer Testimonials

"We highly recommend your services and appreciate all the professional work, useful suggestions, services to our customers, we received from your company. Your company is by far the best Customer Support Center we have ever dealt with and look forward for many years to come."

- Jerry Laity
Vice President

 Customer Support Packages: #1 offshore outsourcing services provider in Region.


 CIS, A True Indian Contact Center with Global Standards. A Pleasant Combination!

We are proudly serving in Counties: North America, Europe, Australia and other global locations. - 79% of callers hang up on hearing voicemail. Of these, 90% callers are interested new customers. - Returning customers prefers Order & Support by Phone, as they already dealing with you. - Give Voice to your website, get Live Chat Support services with Free live chat software. 

 We have plans for Low, High, Personal and Business usage needs. Request a Quote online now, for details.

 Remote Receptionist

 Sales & Support by Phone

 Virtual Assistant, Other BPO & Admin Staff

 Live Chat & Email

 Tech-Support

 Sales & Support BUNDLE

Phone Call Answering Packages (pay-per-minute)

Get a Free Quote

Plan 1. Starter ECONOMY Pack (Pay-Per-Call)

  • $20.00/ month, Base Rate - Includes 0 minutes of Live Operator time

  • Best PA like Message taking and Forwarding Service

  • Serving United States, United Kingdom and other Global Locations

  • Includes One free, USA Local / USA Toll Free number / or Free UK 0871 number

  • Custom caller welcome greeting on your company name, music on hold

  • Messages delivered by: call out (to cell phone, home phone etc.), e-mail, voice mailbox

  • There will be zero setup fees in this plan

  • Live Operator Time - billed at $0.39 per CALL

  • Call Forwarding Time (call patching) - billed at $0.29 per minute

  • Web Connect Time (if filling web pages or web forms fro you) - billed at $0.05 per minute

  • All billing calculated in sixty seconds increment. up to 24 hours service

  • We collect base rate and setup fees upon acceptance of contract

  • 100% Call Recording

  • Example: if you use 50 CALLs of operator time your monthly bill will be $39.50

 

Plan 2. Level 1 Call Answering Service

  • With all the features as above

  • Handling of calls as per your instructions

  • $99.00/ month, Base Rate - Includes 200 minutes of Live Operator time

  • Overage minutes will be billed at $0.30/ minute

  • There will be zero setup fees in this plan

 

Plan 3. Level 2 Phone Sales, Order Processing

  • With all the features as above

  • Handling of calls as per your instructions

  • $350.00/ month, Base Rate - Includes 1000 minutes of Live Operator time

  • $0.30/ minute overage time

  • There will be zero setup fees in this plan

Get a Free Quote

 

 

 

 

 

 

Full Time Agent Packages (pay-per-month)

Get a Free Quote

Plan 1. Live Chat/ Email support Packages:

  • Starts from $3/ hour for Live chat operator service

  • 1+ years experienced Agent

  • Good communication and writing abilities

  • FREE Live Chat software worth $60/month/Operator from chat software leader Sightmax

 

Plan 2. Phone Support Packages:

  • Starts from $4/ hour for Live Phone support Agent

  • 1+ years experienced Agent

  • Good communication and Phone conversion abilities

  • Free Incoming number to publish or forward your calls on in 21+ counties, including Australia, Brazil, Chile, Denmark, Dominican Republic, Estonia, Finland, France, Germany, Hong Kong, Hungary, Ireland, Japan, Mexico, New Zealand, Poland, Romania, Sweden, Switzerland, United Kingdom, USA.

  • Toll free numbers available on per minutes or in $100/ month with unlimited calls.

  • 100% recording of calls we make or receive for you

Get a Free Quote

 

Plan 3. Telesales Packages:

  • Starts from $6/ hour for Live inbound/ outbound telesales support Agent

  • 1+ years experienced Agent

  • Good communication and Phone conversion abilities

  • Experience in B2B (Business) and B2C (residential) telesales

  • Included calling privileges in any one of 35+ counties, including Australia, Austria, Belgium, Canada, China, Chile, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Guam, Hong Kong, Hungary, Ireland, Israel, Italy, Japan, Korea Republic, Luxembourg, Malaysia, Netherlands, New Zealand, Norway, Poland, Portugal, Puerto Rico, Singapore, Spain, Sweden, Switzerland, Taiwan, United Kingdom, USA.

  • 100% recording of calls we make or receive for you

 

Plan 4. Technical Support Packages: Level 1/2/3 Tech Support

  • Starts from $4/ hour for Live Technical support Agent

  • 1+ years experienced Agent

  • Good communication and technical problem solving abilities

  • One Free Incoming number to publish or forward your calls on in 21+ counties, including Australia, Brazil, Chile, Denmark, Dominican Republic, Estonia, Finland, France, Germany, Hong Kong, Hungary, Ireland, Japan, Mexico, New Zealand, Poland, Romania, Sweden, Switzerland, United Kingdom, USA.

  • Toll free numbers available on per minutes or in $100/ month with unlimited calls.

  • 100% recording of calls we make or receive for you

Get a Free Quote

 

Plan 5. Virtual Assistance Packages:

  • Starts from $3/ hour for Live Technical support Agent

  • Good for administrative and office personal (virtual) assistance

  • Fast learner, Self starter, reliable and sincere

  • One Free Incoming number to publish or forward your calls on in 21+ counties, including Australia, Brazil, Chile, Denmark, Dominican Republic, Estonia, Finland, France, Germany, Hong Kong, Hungary, Ireland, Japan, Mexico, New Zealand, Poland, Romania, Sweden, Switzerland, United Kingdom, USA.

  • Included calling privileges in any one of 35+ counties, including Australia, Austria, Belgium, Canada, China, Chile, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Guam, Hong Kong, Hungary, Ireland, Israel, Italy, Japan, Korea Republic, Luxembourg, Malaysia, Netherlands, New Zealand, Norway, Poland, Portugal, Puerto Rico, Singapore, Spain, Sweden, Switzerland, Taiwan, United Kingdom, USA.

  • 100% recording of calls we make or receive for you

  • Type of VA services includes: Virtual PA, Secretarial & Administration Services, Human Resources & Employment Law, Remote Office Management, Internet Research and Briefings, Personal Virtual healthcare assistants, MARKETING SUPPORT, E-COMMERCE Handling

  • VAs can receive calls and can make outgoing calls for you using their minimal/ neutral accent abilities, but may not be as good as professional Call Center Agents.


 

Some of the Clients:
Bell Canada, Rogers Canada, British Telecom UK, Yahoo Store owners, E-bay sellers, top memory sellers, hosting companies etc.

 

  • 240 hours/ Shift. 9 hour coverage/ day X 6 days a week (including 1 hour breaks / day and national holidays)
  • Online Call Manger will call Voice & caller details recordings.
  • White labeled services for resellers.
  • Works like virtual extension of your company.
  • We provide Free live chat software to use. While you can use your own as well.
  • 99% uptime guaranty or full deduction for down-time periods.
  • 100% peace of  mind through NDA, IP rights protection and PCI data security standards implementation.
  • Latest, advanced infrastructure and roust VOIP connectivity with all parts of the world for superior services.

Payment Terms:

  • All payment in monthly advance.
  • Money back guarantee up-to 100%.
  • We accept payments through bank to bank wire transfer, credit cards and PayPal.
  • Long term contracts available after cool off period.

 

Looking for some thing else?
*** Partner with CIS and experience significant improvements in your customer service.

Get a Free Quote

Quick Quote Request:
Get a Free Quote
Call Sales: 9 AM - 9 PM (GMT+0)
USA LOCAL: +1 (408) 705-1160
INDIA:  +91(731) 406-1154, 301-3279
Frequently Asked Questions
Why should I choose CIS Phone Answering Service over all the others?
How do your rates compare with other services?
How soon can I be up and running with your service?
How much training does your staff receive?
How much training does your staff receive for my service?
More...