Inbound Package's
Instead of hiring support -- outsource. We can offer 24/7 chat, e-mail, tickets, and phone support/sales for about a quarter of retail salary. We also offer dedicated support staff, which will uniquely address your needs.
Try our general support for a week and our dedicated support for three days with no commitments and only on daily cost basis. You have nothing to lose.
Take a look at packages:
|
Support/
Administrator Packages
|
Level
1 Tech Support - is a tech
support person
usually with minimal experience
|
$800
($2.40 an hour) |
|
Level 2 System Administrator
- has a degree or specialized
certification with 1-2 years
experience |
$900
($3.30 an hour) |
Level 3 System Engineer
- has 3-5 years
experience as a computer
engineer |
$1200
($4.30 an hour) |
|
|
|
|
Sales/
Support Packages ( Email based support) |
($0 Setup charges) |
|
9 hours a day, 5 days a
week (1-2
years exp.) |
$900
($2.50 an hour) |
|
24 hours, 7 days a week
(1-2
years exp.) |
$1800 |
| |
|
|
Sales
Support Packages ( Live Chat based
support) |
($0 Setup charges) |
|
9 hours a day, 5 days a
week (1-2
years exp.) |
$900
($2.50 an hour) |
|
24 hours, 7 days a week
(1-2
years exp.) |
$1800 |
| |
|
|
Sales/
Support Packages
( Email
and Live Chat based support bundle) |
($0 Setup charges) |
|
9 hours a day, 5 days a
week (1-2
years exp.) |
$1100 ($3
an hour) |
|
24 hours, 7 days a week
(1-2
years exp.) |
$2400 |
| |
|
|
Sales/
Support Packages ( Phone based support) |
($0 Setup charges) |
|
9 hours a day, 5 days a
week (1-2
years exp.) |
$1200 ($4
an hour) |
|
24 hours, 7 days a week
(1-2
years exp.) |
$3000 |
|
Optional USA Toll Free number (on flat
fees) |
$200
Setup, $200/ month |
If you are looking for a customized solution please contact us and we will be happy to structure something for you.
Please contact us if you are looking for low cost shared service plans.
Best Features:
- 9 hour coverage instead of only 8 hours from other providers.
- Quality support agents.
- Full control over services for your clients.
- Works like virtual extension of your company.
- We provide Free live chat software to use. While you can use your own as well.
- Dedicated Operators, We do not risk your privacy and support quality by any kind of agent sharing as other low cost providers do it to reduce their cost per client service.
- 99% uptime guaranty or 100% deduction of absence time period.
- No long term commitments.
- 100% peace of your mind.
Payment Terms:
- All payment in monthly advance.
- Money back guarantee upto 100%,
- We accept payments through bank to bank wire transfer, credit cards and paypal.
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