‘Givitas’ may make requesting and receiving assistance from other employees easy -- which would enable your business to be more efficient and effective.
Asking for help can cause you to feel insecure. Asking for help can make you feel vulnerable. Asking for assistance -- especially inside competitive organizations -- can cause you to feel weak.
That, of course, is a problem, since asking for help is a secret to achievement. As Steve Jobs said, "Many folks never ask, and that's what distinguishes, from time to time, the individuals who do things by the men and women who just dream about them."
Research shows that being a giver at work place makes people more effective. Assembling a giving culture makes a business more successful, improving employee retention, participation, and efficacy, in addition to consumer satisfaction.
But how can you bridge the difference between asking for help and giving? That is an issue Givitas, a stage created by Adam Grant and Wayne and Cheryl Baker, sets out to resolve. Givitas makes it effortless for folks to ask for and provide help in the workplace -- so easy that it takes less than five minutes each day.
[Note: Givitas by Give and Take is a knowledge collaboration program that advances employee information sharing and harnesses the combined intelligence of an organization.]
Plus it turns out, when you make it easy for people to offer, they provide a lot as a gesture.
The idea of this Reciprocity Ring had been around for a while. How can it be Givitas?
Adam's novel Give and Take has a lot to do with this concept, and over the decades he along with Wayne and Cheryl had worked with several associations, MBA programs, executive education programs -- lots of pupils -- to conduct through exercises that improved their capacity to ask for support. They proved how powerful requesting assistance is, and in the method taught tens of thousands of individuals concerning the value of giving.
And because of this, lots of people approached them saying, "We need this in our enterprise. Can there be a way to scale it?"
They created an MVP (minimum viable product), and that is when Larry Freed (CEO, Givitas) jumped in. They raised a round of funding, constructed a team, and are now coming out of beta. They were enterprise prepared -- they also created a certain, purpose-built platform for most people within an enterprise to seek help and get assist.
Employee Participation - It’s a huge issue for many businesses.
And it is a problem that goes beyond individual issues.
Every business company faces some major obstacles: Employee participation can be extremely bad. Statistics back up that; one Gallup poll says two-thirds of workers feel they are not engaged. Add to that the shifting trends we find in the office with more remote workers, big economy employees, people that have different viewpoints, all of that leads to a larger need to get employees participated.
Our purpose is to help improve engagement. Bring your pet to work, coffee bars, work at home on Fridays, those are all good... but they're really perks. They don't drive engagement.
Engagement comes from being in an environment in which you build relationships with the business and the staff, where you feel reliable, where you're getting the assistance you require.
Lost information - Additional issue in majority of organizations
Plus, there's an immense amount of time wasted in sharing information. One McKinsey Study shows 19 percent of men and women in huge businesses spend their time searching for and collecting information. And a lot of organizations say that their employees spend much more of the time than that.
Possessing the capability to rapidly discover the information that you need is a massive challenge.
Givitas helps enhance information sharing and aids improve the social capital of their organization. Individual capital is skills and talent. Social capital is the relationships you build. So it's a win-win: they make the culture a more giving community, but they are also helping people solve business problems every day.
How does it work?
Basically, they create a ring, even a community in your business within a purpose-built platform that allows individuals seek help and get assistance. They don't have to spot the perfect person. They just visit the community and produce a request for support.
They have seen great responses by the networks in the projects they have done so far. Usually, they would find 3 or 4 offers of help for every request made.
That's because it is easy. It's possible to jump in and help out. Or if you don't have the experience, it is possible to just proceed. The objective at Givitas isn't for individuals to spend days on the stage; they simply need people to spend five minutes per day either requesting help or giving aid. Get in, get out. To make that much more effective they speak with Slack, text, email, Yammer...
And they provide the requester the ability to express thanks. And when the requester receives a good response, they can close the request and everybody can see it, but it is no more on the list of things where somebody still needs assistance. All they do is transparent and from the network.
One interesting thing I have heard is that a few businesses want to understand which of the employees would be the very best at giving help since they feel that helping others is a key attribute of a successful leader.
Which of course is accurate. Good leaders help people.
Creating an MVP is a fantastic idea but it's also risky.
MVPs are amazing ways to show out theories, but to be successful you will need to build the operation. Givitas did focus on enhancing the user experience, adding capacities, including functionality, making it enterprise-ready, incorporating it with Slack and Yammer, giving it the instruments that an enterprise requirement.
There are a number of cooperation platforms. The issue is their general-purpose platforms, and they wanted theirs to be more particular.
Two things really drive their product roadmap. Their objective is to reduce the stigma of asking for aid making it very easy to ask other people for help.
They were taught to go to a boss with a remedy, not an issue. Everything they have educated flies from the face of collaboration and collaboration. Asking for help is a danger because it can be regarded as a sign of weakness.
However, you need your team to request help -- which reveals they're placing the customer, or project, or company ahead of the egos.
Going from MVP to business requires balancing a variety of matters: User experience, performance, admin, security. That's the challenge.
In addition, you need to obtain an immense quantity of feedback from the men and women using your product: Not just what they tell you, but what it is possible to observe.
Assessing the experience never ends. That really is the secret. And you need to balance the feedback against your own objectives. Your job is to figure out how feedback fits into the bigger picture. That's a true challenge whenever you build a new product.
So you never quit improving performance and maximizing the user experience, however, you have to balance this with your go-to-market plan, analyzing early adopters, making them more successful. Givitas have quite a few pilots running, they are starting to build their pipeline out, getting excellent comments. They are feeling good, but among these core truths of constructing a provider is the next point that will be the toughest, wherever you're in the corporation's lifecycle.
You are never completed.